CommandBar vs. Userlane

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CommandBar
Score 0.0 out of 10
N/A
CommandBar is a suite of UX tools used to give app users in-app help and drive adoption. It makes help content searchable within the product, augmented with AI smarts so users can find the answers they need.
$0
2,500 MAUs, 1 Editor Seat, 5 Commands
Userlane
Score 10.0 out of 10
Enterprise companies (1,001+ employees)
The technology developed by Userlane is designed to guide users through software like a GPS turn-by-turn navigation system. The vendor says this allows every user to operate even complex software on a professional level without any learning curve. Userlane includes interactive step-by-step guides, which can be implemented on top of every existing web-based software or e-commerce website. These interactive guides lead every user through all processes and show them live within the…N/A
Pricing
CommandBarUserlane
Editions & Modules
Free
$0
2,500 MAUs, 1 Editor Seat, 5 Commands
Starter
$249.00
per month 5,000 MAUs, 2 Editor Seats, unlimited commands
Growth
$899.00
per month 5,000 MAUs, 5 Editor Seats, unlimited commands
Enterprise
Custom Quote
No answers on this topic
Offerings
Pricing Offerings
CommandBarUserlane
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsThe pricing is heavily dependent on your requirements therefore we ask you to contact us directly.
More Pricing Information
Community Pulse
CommandBarUserlane
Best Alternatives
CommandBarUserlane
Small Businesses
ChurnZero
ChurnZero
Score 8.7 out of 10
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Score 8.7 out of 10
Medium-sized Companies
ChurnZero
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Score 8.7 out of 10
ChurnZero
ChurnZero
Score 8.7 out of 10
Enterprises
Nexthink
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Score 7.5 out of 10
Nexthink
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Score 7.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CommandBarUserlane
Likelihood to Recommend
-
(0 ratings)
9.1
(4 ratings)
Usability
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
CommandBarUserlane
Likelihood to Recommend
CommandBar (Foobar, Inc.)
No answers on this topic
Userlane
Well suited:
  • Web-based software with many users, complex processes (or both) --> Easy to fix a lot of common support / training issues very fast
  • Software rollouts with high costs associated to ensure user acceptance is great --> Great feedback from users
  • Multiple applications where processes are adjusted regularly --> Fast to roll out across many apps and easy to maintain
Not so well suited:
  • Desktop apps -- > Doesn't really work for desktop
  • Mobile apps --> Limited support, only works for web-based mobile apps
  • Small user base (less than 50 users) --> Not required when there are only a few users
Read full review
Pros
CommandBar (Foobar, Inc.)
No answers on this topic
Userlane
  • Unbiased people and company.
  • Professional team.
  • Solution oriented team.
Read full review
Cons
CommandBar (Foobar, Inc.)
No answers on this topic
Userlane
  • Need to Improve User level analytics
  • Need to Improve UX/UI
  • Need to improve reporting
  • More option to export the analytics report ,Currently you can export in PDF.
Read full review
Usability
CommandBar (Foobar, Inc.)
No answers on this topic
Userlane
  • Easy to use content editor, no specific knowledge needed
  • Super fast to create interactive guides, went live within days
  • Clean and actionable analytics, not too bloated
Read full review
Alternatives Considered
CommandBar (Foobar, Inc.)
No answers on this topic
Userlane
I haven't used any other to much extent.
Read full review
Return on Investment
CommandBar (Foobar, Inc.)
No answers on this topic
Userlane
  • Higher conversion rate.
  • Less support needed.
  • Proactive communication solves the most user questions.
Read full review
ScreenShots

Userlane Screenshots

Screenshot of Explanation of the action which has to be taken by the user.