Overall Satisfaction with Userlane
Userlane is best for employee Training and support.We have used this for our employee training and support purpose.It helps the new employee to adopt any software easily and if you change or implement new software in your organization then it is useful for existing employees to adopt the new software easily and efficiently.It really helps the organizations to saves lot of time and money for support and training.we have used this across the whole organization.The best part is that you can customized the training as per user or department.We had implemented new HR system in our Organization.It helped all our employees to adopt the new system .We have used in many Use cases. Even we have used this for customer on boarding.It really saves a lot of travel expenses and cost for customer training.
- Personalized training
- Organic learning experience
- On-demand contextual help
- Proactive support and training
- 24/7 Support
- step-by-step interactive guidance
- Need to Improve User level analytics
- Need to Improve UX/UI
- Need to improve reporting
- More option to export the analytics report ,Currently you can export in PDF.
- It save a lot of money in Training
- It save a lot of expenses in Travel expenses for physical Training and support
- Easy to use,It helps to increase the productivity of employees.So you save lot of money
We have selected Userlane because of features and personalized real time training, Lower training cost. Its easy to use and easy to integrate.Also they provide good analytics report. Also we have selected because we have employees in different countries.According to current situation we had decided not to conduct physical training session for any new employee or existing employee.
Do you think Userlane delivers good value for the price?
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Did implementation of Userlane go as expected?
Would you buy Userlane again?
Userlane Editor is very well-designed and user-friendly.It can be used in many use cases but we have used this for employee Training and support.It takes time to adopt a new software for new employees or existing employees. Userlane has helped us to reduce the time.It helped our employees to adopt the changes in less time and it helped the organization to increase the productivity of employees.Through this you can save a lot of time and more.In current pandemic situation,This is the best tool to support your employees for training and support .You can use this tool in any department.