Userlane

Userlane

5 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Userlane	Score 9.8 out of 10	Enterprise companies (1,001+ employees)	The technology developed by Userlane is designed to guide users through software like a GPS turn-by-turn navigation system. The vendor says this allows every user to operate even complex software on a professional level without any learning curve. Userlane includes interactive step-by-step guides, which can be implemented on top of every existing web-based software or e-commerce website. These interactive guides lead every user through all processes and show them live within the…	N/A

Pricing

Userlane

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Userlane
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes

Entry-level Setup Fee

Required

Additional Details

The pricing is heavily dependent on your requirements therefore we ask you to contact us directly.

More Pricing Information

Community Pulse
	Userlane
Considered Both Products	Userlane Verified User Vice-President Chose Userlane WalkMe Very comprehensive platform with lots of functionality but too complicated to actually get things done. Looked like a lot of effort to maintain and their team has not been super helpful Helpful? Verified User Employee Chose Userlane I haven't used any other to much extent. Incentivized Helpful? AN Ashish Ranjan Naik Vice President of Sales Chose Userlane We have selected Userlane because of features and personalized real time training, Lower training cost. Its easy to use and easy to integrate.Also they provide good analytics report. Also we have selected because we have employees in different countries.According to current … Incentivized Helpful?
Top Pros	Pro Learning experience Pro Best one Pro Proactive support
Top Cons	Minus Need to improve Minus Ux ui Minus Analytics report

Best Alternatives
	Userlane
Small Businesses	Pendo.io Score 8.2 out of 10
Medium-sized Companies	Whatfix Score 9.3 out of 10
Enterprises	Whatfix Score 9.3 out of 10
All Alternatives	View all alternatives

User Ratings
	Userlane
Likelihood to Recommend	9.1 (4 ratings)
Usability	9.1 (1 ratings)

User Testimonials
	Userlane
Likelihood to Recommend	Userlane Well suited: Web-based software with many users, complex processes (or both) --> Easy to fix a lot of common support / training issues very fast Software rollouts with high costs associated to ensure user acceptance is great --> Great feedback from users Multiple applications where processes are adjusted regularly --> Fast to roll out across many apps and easy to maintain Not so well suited: Desktop apps -- > Doesn't really work for desktop Mobile apps --> Limited support, only works for web-based mobile apps Small user base (less than 50 users) --> Not required when there are only a few users Verified User Anonymous Read full review
Pros	Userlane Unbiased people and company. Professional team. Solution oriented team. Incentivized Verified User Anonymous Read full review
Cons	Userlane Need to Improve User level analytics Need to Improve UX/UI Need to improve reporting More option to export the analytics report ,Currently you can export in PDF. Incentivized AN Ashish Ranjan Naik Vice President of Sales Read full review
Usability	Userlane Easy to use content editor, no specific knowledge needed Super fast to create interactive guides, went live within days Clean and actionable analytics, not too bloated Verified User Anonymous Read full review
Alternatives Considered	Userlane I haven't used any other to much extent. Incentivized Verified User Anonymous Read full review
Return on Investment	Userlane Higher conversion rate. Less support needed. Proactive communication solves the most user questions. Incentivized Verified User Anonymous Read full review
ScreenShots	Userlane Screenshots