Likelihood to Recommend Prior to using CommentSold I was manually invoicing customers which took up time (and caused a lot of paperwork). Commentsold has saved me a TON of time. I also really like the waitlist feature. When items are restocked we often get sales without having to do anything. Like I mentioned before, I do wish that CommentSold synced with
Shopify a little more seamlessly. There are some things that take more time to do because I have to do it on
Shopify and CommentSold (like rearranging product photos, assigning items to collections etc)
Read full review From simple streaming to bigger events, OBS has been able to handle all of it with full confidence from us. Have never questioned if it was going to be unreliable in a specific situation, even with minimal training. Software identified the external input source easily and had no issues setting that up (Blackmagic Mini Recorder), and great for pulling in separate audio from the computer input.
Read full review Pros Setting up for live sales and being able to be live on multiple platforms at once Setting up the App was very easy Sending push notifications directly to my customers Reporting is simple and informative Read full review OBS Studio makes it easy to connect with streaming service providers OBS Studio makes it easy to switch from source to source during your broadcast OBS Studio makes it easy to design and edit what your viewers will see. Read full review Cons We also use Shopify and I wish that CommentSold integrated with it a little better. For example, I wish gift cards worked both places. And I wish the collections synced. We sometimes have issues getting our lives to work on Instagram Customer service is good but I wish they still had the programs where we worked directly with CommentSold reps to help build our business Read full review editing-montaging videos easier way to adjust webcam image (templates) i wish mic choice would show up in the window. sometimes the wrong mic is selected and notice too late (after recording) Read full review Usability Very usable because it is free and has had a lot of people helping to suggest improvements and sponsors have allowed the product to grow in sophistication and suitability across a variety of situations and use needs. It is very logical to use once you get started, although the dashboard can seem intimidating at first.
Read full review Support Rating For a free product, a range of support is available. There are plenty of ways to find out answers to questions, because there are probably thousands of people using the product who are willing to share what they have learned. It usually works as designed, so needs for support are limited.
Read full review Alternatives Considered We use CommentSold AND
Shopify . We would prefer to use only one but each has different features that we can't let go of. If CommentSold improved their in-store check out and website personalization options, we would consider dropping
Shopify Read full review I have also used TinyTake by Mango Apps and I prefer OBS studio because the video quality results are better and OBS allows you to record an unlimited length of the video. OBS also lets you record an entire screen instead of manually having to draw your parameters, which can create oddly sizes videos if you miss by a few pixels.
Read full review Return on Investment Our online sales have increased 50% since starting CommentSold We're slowing increasing app downloads every day We are building a relationship and connections with customers who watch our live sales Read full review Cost is free, so any benefits are immense in terms of investment. Learning curve is steep, so time can be a cost. Flexibility is probably the biggest benefit to the people that use it. Read full review ScreenShots