CommentSold vs. OBS Studio

Prior to using CommentSold I was manually invoicing customers which took up time (and caused a lot of paperwork). Commentsold has saved me a TON of time. I also really like the waitlist feature. When items are restocked we often get sales without having to do anything. Like I mentioned before, I do wish that CommentSold synced with Shopify a little more seamlessly. There are some things that take more time to do because I have to do it on Shopify and CommentSold (like rearranging product photos, assigning items to collections etc)

From simple streaming to bigger events, OBS has been able to handle all of it with full confidence from us. Have never questioned if it was going to be unreliable in a specific situation, even with minimal training. Software identified the external input source easily and had no issues setting that up (Blackmagic Mini Recorder), and great for pulling in separate audio from the computer input.

Incentivized

• Setting up for live sales and being able to be live on multiple platforms at once
• Setting up the App was very easy
• Sending push notifications directly to my customers
• Reporting is simple and informative

• RTMP Streaming with customizable bitrate
• Scene Composition and Switching + source control which allows for creators and our customers to move between different types of content they might have (different video feeds, slides etc)
• Audio mixer and audio control - noise gating, a/v syncing, audio source control

Incentivized

• We also use Shopify and I wish that CommentSold integrated with it a little better. For example, I wish gift cards worked both places. And I wish the collections synced.
• We sometimes have issues getting our lives to work on Instagram
• Customer service is good but I wish they still had the programs where we worked directly with CommentSold reps to help build our business

• OBS can be a little clunky sometimes, the lots of features can be a bit overwhelming
• I can multitask with it, but can't run heavy software like Premiere alongside it
• No way to make adjustments to file after it's done, have to use After Effects or Premiere for that

Incentivized

Very usable because it is free and has had a lot of people helping to suggest improvements and sponsors have allowed the product to grow in sophistication and suitability across a variety of situations and use needs. It is very logical to use once you get started, although the dashboard can seem intimidating at first.

Incentivized

For a free product, a range of support is available. There are plenty of ways to find out answers to questions, because there are probably thousands of people using the product who are willing to share what they have learned. It usually works as designed, so needs for support are limited.

Incentivized

We use CommentSold AND Shopify. We would prefer to use only one but each has different features that we can't let go of. If CommentSold improved their in-store check out and website personalization options, we would consider dropping Shopify

I have also used TinyTake by Mango Apps and I prefer OBS studio because the video quality results are better and OBS allows you to record an unlimited length of the video. OBS also lets you record an entire screen instead of manually having to draw your parameters, which can create oddly sizes videos if you miss by a few pixels.

Incentivized

• Our online sales have increased 50% since starting CommentSold
• We're slowing increasing app downloads every day
• We are building a relationship and connections with customers who watch our live sales

• It was great to have a platform that is free that I can experiment with without having to use our business capital on.
• It took time to learn, but it helped me understand a lot of things, so it was a great learning experience.
• It was a great balance of cost and time with the high-quality product we got from it.

Incentivized