CommentSold vs. YouTube Live

Prior to using CommentSold I was manually invoicing customers which took up time (and caused a lot of paperwork). Commentsold has saved me a TON of time. I also really like the waitlist feature. When items are restocked we often get sales without having to do anything. Like I mentioned before, I do wish that CommentSold synced with Shopify a little more seamlessly. There are some things that take more time to do because I have to do it on Shopify and CommentSold (like rearranging product photos, assigning items to collections etc)

YouTube Live is best suited for conducting live interviews, live podcasts, live events, this could be either digital or physical events, community building, community connect, education, webinars, product launches. another good use case is for having live exercise sessions like live yoga sessions or meditation sessions where instructor led sessions can be conducted remotely and two way communication can be established using the chat function. only place where I feel it may not be great is where you want to limit the access to who joins into the live stream especially when you are embedding it into another page restricting sharing becomes difficult. Or having the person find the actual YouTube Live link and share it without your control might make it difficult.

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• Setting up for live sales and being able to be live on multiple platforms at once
• Setting up the App was very easy
• Sending push notifications directly to my customers
• Reporting is simple and informative

• Allows to interact with your audience via chat
• It's very easy to set (a couple clicks and boom, you are live)
• You can integrate it with Zoom and other tools

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• We also use Shopify and I wish that CommentSold integrated with it a little better. For example, I wish gift cards worked both places. And I wish the collections synced.
• We sometimes have issues getting our lives to work on Instagram
• Customer service is good but I wish they still had the programs where we worked directly with CommentSold reps to help build our business

• I do find that sometimes the live music channels (not radio) that i have playing at the background of my workday has a lot of duplication. Like it's not live, more like few tracks on replay.
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It's easy to use. People can easily use this platform to stream and watch streams. I am unsure how to advertise on the platform effectively. YouTube Live seems disconnected from the audience it aims to attract, which is crucial for its platform's success. I think there are just quality-of-life improvements that could make it better, even though it's easy to use

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We use CommentSold AND Shopify. We would prefer to use only one but each has different features that we can't let go of. If CommentSold improved their in-store check out and website personalization options, we would consider dropping Shopify

YouTube Live Is more cost effective it is more widely seen easily available and better while I have used Facebook Live, Linkedin Live, instagram live YouTube Live is more easier. to use, but combined with a multi streaming platform the net effect is excellent and you can actually stream to all the platforms together at the same time

Incentivized

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• Our online sales have increased 50% since starting CommentSold
• We're slowing increasing app downloads every day
• We are building a relationship and connections with customers who watch our live sales

• It's become a reliable source of traffic (even years after each Live they keep adding views)
• It's added hundreds of subscribers to my newsletter (where I sell my services and courses)
• It has increased my visibility with less effort than in more produced non-live videos.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info