What users are saying about
1 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Likelihood to Recommend

CommerceV3

I believe CommerceV3 (CV3) is best suited for small to mid-level catalog companies. You would want to make sure to integrate CV3 with your back end system or you'll be doing a lot of manual entries or manipulating data for table uploads. You can easily manage the templates in CV3 with a basic knowledge of HTML and work up from there
Anonymous | TrustRadius Reviewer

Spryker Cloud Commerce OS

Spryker Cloud Commerce is well suited for companies who want to embrace new technologies fast and have a tendency to invest and believe in technology as a competitive differentiator going forward. It helps to scale and test new features fast and with the right developers one can beat the competition by being more modern, user centric and up-to-date with the latest integration of third-party-technologies.
In case a company doesn’t have inhouse (web) IT knowledge or lacks the support of an experienced agency, it is recommendable to find a less advanced solution.
Rob Peters | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

CommerceV3
8.1
Spryker Cloud Commerce OS
7.7
Product catalog & listings
CommerceV3
9.1
Spryker Cloud Commerce OS
8.2
Product management
CommerceV3
7.3
Spryker Cloud Commerce OS
7.3
Bulk product upload
CommerceV3
8.2
Spryker Cloud Commerce OS
8.0
Branding
CommerceV3
6.4
Spryker Cloud Commerce OS
7.5
Mobile storefront
CommerceV3
7.3
Spryker Cloud Commerce OS
8.4
Product variations
CommerceV3
9.1
Spryker Cloud Commerce OS
8.7
Visual customization
CommerceV3
9.1
Spryker Cloud Commerce OS
7.3
CMS
CommerceV3
Spryker Cloud Commerce OS
6.4

Online Shopping Cart

CommerceV3
7.7
Spryker Cloud Commerce OS
8.2
Abandoned cart recovery
CommerceV3
8.2
Spryker Cloud Commerce OS
8.2
Checkout user experience
CommerceV3
7.3
Spryker Cloud Commerce OS
8.2

Online Payment System

CommerceV3
9.1
Spryker Cloud Commerce OS
8.0
eCommerce security
CommerceV3
9.1
Spryker Cloud Commerce OS
8.0

eCommerce Marketing

CommerceV3
8.6
Spryker Cloud Commerce OS
7.8
Promotions & discounts
CommerceV3
9.1
Spryker Cloud Commerce OS
8.2
SEO
CommerceV3
8.2
Spryker Cloud Commerce OS
7.5
Personalized recommendations
CommerceV3
Spryker Cloud Commerce OS
7.9

eCommerce Business Management

CommerceV3
8.6
Spryker Cloud Commerce OS
8.6
Order processing
CommerceV3
8.2
Spryker Cloud Commerce OS
8.6
Inventory management
CommerceV3
8.2
Spryker Cloud Commerce OS
8.8
Shipping
CommerceV3
9.1
Spryker Cloud Commerce OS
8.4
Custom functionality
CommerceV3
9.1
Spryker Cloud Commerce OS
8.4
Multi-site management
CommerceV3
Spryker Cloud Commerce OS
8.6

Pros

CommerceV3

  • CV3 provides us a plethora of marketing tools to customize offers and campaigns to our customers. I've used BigCommerce and Shopify and neither comes close to the capability of fine tuning sales, offers, and discounts by product, category, customer and more.
  • The purpose of partnering with any e-commerce platform is to provide a secure site and stable checkout process for our customers. CV3 has been amazing at keeping our site up and running through peak traffic and attempted hacks. The checkout process has been rock solid and also integrates seamlessly with PayPal. I've used Amazon Payments in the past without incident, but decided to end that option due to Amazon's policies.
  • CV3's architecture on the back-end is designed to be plain and simple which provides an easy-to-use interface to streamline our work. The template driven structure to manage the front-end will become a favorite for most programmers in no time at all. In fact, I'm not a programmer, but do customization and design changes almost on a daily basis with ease. Any changes made to a template may be viewed on a staging server before pushing live. Templates, as well as other data may be downloaded any time for backups. Exports and imports of product data is simple and powerful allowing me to change massive amounts of data easily.
  • Customer support is always a contentious issue with most providers, however, CV3 has by far been the best I've encountered in over 30+ years of experience with software vendors. They are very responsive and escalate the issue to the proper person without having the redundancy you experience with so many other companies. They understand the issue the first time, and tell you the truth.
  • Any e-commerce business is about shipping. CV3 has the most powerful tools to control shipping. It will challenge the most creative minds on how to best merchandise products based on weight, dollar amount, global geographical location, dimensions, category, exception rules, by carrier, all the way down to the sku level which can have it's own set of rules. It gets complicated, but it works great and ties in with the promotional features as well.
Anonymous | TrustRadius Reviewer

Spryker Cloud Commerce OS

  • Performance
  • Modularity
  • Flexibility
  • Modern Technology
Florian Wassel | TrustRadius Reviewer

Cons

CommerceV3

  • An area I'd like to see enhanced is the sku level pricing calendar. You can set specials prices to start and stop at certain dates and times, but it's fixed to certain years. You can't have your chosen items go to seasonal pricing every year at the same time, you have to change the years each year.
  • There are multiple product setups: basic, parent with children, and sub-products. Each type exports on the same datasheet all intermingled and this can be tedious isolating the different types for editing and re-import.
  • Vendor and Brand are data points on each item, but they are not controlled by a table. We end up with the same vendor or brand misspelled multiple times.
  • There is no FTP capability (PCI issue?) and no blog site with the parent domain. These have to be handled using a separate sub-domain.
  • The shipping calculator for customers should be available anywhere there is a shipping option presented during checkout.
  • Faster live times. Currently, it takes about 5 to 10 minutes to see template/product changes pushed to the live cdn.
Anonymous | TrustRadius Reviewer

Spryker Cloud Commerce OS

  • Would like to see the last login date of users in the backend as not all users buy, some just checking availability due to their role in the company. This would help us to better judge on the usage.
  • Spryker has problems when trying to handle more than 300 item lines in one order. In our case that's a problem because we have customers actually ordering that many items at one time. Hope for a fix soon.
Anonymous | TrustRadius Reviewer

Usability

CommerceV3

No score
No answers yet
No answers on this topic

Spryker Cloud Commerce OS

Spryker Cloud Commerce OS 7.8
Based on 5 answers
Spryker is a very solid modular system. Stable and well established in the market across many different markets. I believe some modules can be enhanced to reflect the present & future needs of e-commerce, such as better processes for returns or real-time delivery tracking.Their latest marketplace releases already deliver top features for companies with complex product catalogs.
Monica Vazquez | TrustRadius Reviewer

Support Rating

CommerceV3

No score
No answers yet
No answers on this topic

Spryker Cloud Commerce OS

Spryker Cloud Commerce OS 8.4
Based on 5 answers
The Spryker team is aiming to provide an outstanding project experience and meet the clients at eye-level, understanding the needs and requirements and providing tailored solutions that mostly over exceed the clients expectations.
Anonymous | TrustRadius Reviewer

Alternatives Considered

CommerceV3

In my view, CV3 meets our needs better by allowing us a much easier way to manage the front end the way the templates are structured. BigCommerce recommended using an FTP tool to download, modify, then upload. Shopify has some very sophisticated templates, which, in my mind, required a senior level programmer or lots of outsourcing for even minor changes.Neither of the other systems come close to CV3's marketing capabilities through their promotional tool without any add-ons. Shopify, for example, is stripped down and if you want a certain feature you have to find one of their approved partners, sign-up, integrate the feature and hope it works. To purchase all the features we're currently using in CV3 you'd have quite a list (and expense) of partners. Examples would be enhanced shipping capabilities or the ability to customize a product purchase.CV3 has features specifically geared for a catalog company, like request forms and capturing key codes. Plus, built-in rewards program, wishlist, gift certificates, bulk email, and data feeds for Google Shopper, Channel Advisor and SingleFeed.
Anonymous | TrustRadius Reviewer

Spryker Cloud Commerce OS

Spryker compared to the other solutions excelled with regard to modularity and flexibility.
Rob Peters | TrustRadius Reviewer

Return on Investment

CommerceV3

  • One positive impact has been the use of product reviews. This feature has helped us weed out bad products and promote good ones while allowing customers to share their experience.
  • It's a fixed fee user agreement which favors increasing sales.
  • The stability of the checkout process has helped conversions and lowered support.
  • Having integrated inventory with our back end has helped meet customer expectations.
  • The promotional capabilities of CV3 has allowed us to provide new and different offers keeping customers engaged.
Anonymous | TrustRadius Reviewer

Spryker Cloud Commerce OS

  • Brand awareness and visability for our brand
  • Google ranking
  • Already we saw lots of new request for quotations from potential new customers over our new site
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

CommerceV3

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$1,995*

* per store

Spryker Cloud Commerce OS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

CommerceV3
9.1
Spryker Cloud Commerce OS
8.4

Usability

CommerceV3
Spryker Cloud Commerce OS
7.8

Support Rating

CommerceV3
Spryker Cloud Commerce OS
8.4

Add comparison