TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Common Room

    Score7.6 out of 10
    N/ACommon Room brings community engagement, product usage, and customer data into a single place. It uses intelligence to surface insights from across an entire community and provide tools to act on those insights directly from the app. This allows teams to discover what’s most important, nurture key personas, measure the impact of their programs, and collaborate across their organization.

    $15,000

    per year

    Hivebrite

    Score7.5 out of 10
    N/AHivebrite is an all-in-one community management and engagement platform designed for professional networks, education/corporate alumni, and nonprofits.N/A
    Pricing
    Common RoomHivebrite
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Common RoomHivebrite
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Contact vendor for pricing information.
    More Pricing Information
    Best Alternatives
    Common RoomHivebrite
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    Verint Community
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    User Ratings
    Common RoomHivebrite
    Likelihood to Recommend
    7.3
    (3 ratings)
    7.5
    (2 ratings)
    Usability
    7.7
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Common RoomHivebrite
    Likelihood to Recommend
    Common Room Inc.
    For the price, I think Common Room does an okay job of ABM tracking and account identification. Similar software is 2x the price. So it can be a great place to start and figure out your needs before diving into something more complicated
    Incentivized
    Read full review
    Hivebrite
    Hivebrite is a great platform if you and your team do not want to manage a custom-built website - which can be both time-consuming and costly.
    Incentivized
    Read full review
    Pros
    Common Room Inc.
    • Data aggregation
    • Signal capture
    • Marketing campaign engagement
    Incentivized
    Read full review
    Hivebrite
    • Fast responding customer service with enthusiastic willingness to solve your tech problems.
    • Continual upgrades to platform's UX/UI.
    • Comprehensive support resources and articles.
    Incentivized
    Read full review
    Cons
    Common Room Inc.
    • Setting up different saved search plays to find our ICP
    • More help within the customer success team so help us set up prospecting plays
    • "keyword" searches
    Incentivized
    Read full review
    Hivebrite
    • LMS - It would be great if native learning management system functions could be added to the platform.
    • 1:1 Conversations - the private messaging feature could definitely be improved upon.
    • Language integration - being able to translate comments and conversations on the platform would be helpful to our global audience.
    Incentivized
    Read full review
    Usability
    Common Room Inc.
    It is hard to learn to use. Names of features are really unclear. I needed way more training in order to get value out of the platform, especially for actually executing on the tools and data
    Incentivized
    Read full review
    Hivebrite
    No answers on this topic
    Alternatives Considered
    Common Room Inc.
    I chose to go with Common Room because of the depth of reporting and data that it gives a seller about their accounts. While it doesn't have some of the out of the box marketing functionality, the goal of these types of customer intelligence platforms is to give sellers a leg up, so seller information is more important that out of the box marketing info
    Incentivized
    Read full review
    Hivebrite
    Mighty Networks is another platform that is insanely cheap but does not have any upgrade options.
    Incentivized
    Read full review
    Return on Investment
    Common Room Inc.
    • Has brought in many more outbound booked meetings
    • Didn't really work for tracking the inbound process
    • Tracked to the location and minute where people were viewing your website
    Incentivized
    Read full review
    Hivebrite
    • The Hivebrite platform has taken our community from 0 to 2000+.
    Incentivized
    Read full review
    ScreenShots

    Hivebrite Screenshots

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