CommonSpot vs. Ekso

I do actually think CommonSpot is pretty well suited when the organization that you work for requires very specific parameters on site design. It was very clear what could be used and what could not in the design of individual department pages. The other thing I think CommonSpot is best suited for is website content management done by people with little or no website content management experience. It's very intuitive and easy to use and thus, easy to train people on.

Incentivized

Gemini is well suited to help track issues and change requests, projects, bugs, time logs, etc. It is less appropriate for reporting needs or general office management needs.

• I think CommonSpot's greatest strength is its ease of use. It's relatively intuitive in it's usage, so it therefore makes it easy to train new people to use it.
• Within my usage of it, our options were limited, which again added to it's ease of use.

Incentivized

• Gemini offers flexible framework that allowed IT to build a workflow based process. IT change requests were divided into several buckets: New Change Requests group for business units to submit requests for enhancements and new project ideas, Pending Change Requests for approved projects that are waiting for IT resources, Application Development where we track active projects, Defect Tracking where bugs are tracked during testing and finally Release Management where requests for deployment are tracked.
• Gemini allows to create custom fields and add them to View, Edit and Add screens. This flexible model allowed us to track additional information on the project such as IT Point of Contact, System Name, Team Name, Testing dates, etc.
• Gemini has flexible email notification model that allows to keep business customers informed on the project progress. Whenever comment is added by project manager email alerts goes out anyone that is set to watch project progress.

• Commonspot needs to improve on its authoring feature. It is impossible to author on more than one page at a time . (One must always click on "View work on all changes") before switching between pages otherwise, the changes will not be saved.
• CommonSpot does not support sharing the definition of any custom element or any template layouts. Therefore, one must recreate these in each site.
• In Commonspot, a user who has to manage content in multiple sites will have to log in to each site to see and act on any actions.

Incentivized

• It would be useful for Gemini to offer a mobile-friendly version.
• It would be helpful for Gemini to provide more granular control over email notification options. Currently, we cannot turn off update type emails
• Gemini could improve homepage design to provide a dashboard for all projects in the system.

Gemini's development team continues to improve the product and provides a comprehensive roadmap of upcoming features that makes you want to upgrade as soon as a new version comes out.

I had no previous background in content management, and found it very easy to use. If I could figure it out, I am pretty certain that just about anyone else could as well.

Incentivized

Commonspot works in tandem with Zendesk very well to accomplish tasks an an efficient manner.

Incentivized

Gemini is more cost-effective than Project Server. It is easy to configure and easy to use

• Better customer service
• Improved accountability as it regards tracking the tasks assigned to which employee
• Improved accountability led to increased employee efficiency

Incentivized

• Gemini helped consolidate and centralize projects tracking and status reporting
• Gemini helped improve defects tracking and reporting
• Gemini helped streamline release process management, eliminated approval paperwork by allowing ot use comments as electronic signatures.