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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Commun.it

    Score7.6 out of 10
    N/ACommun.it is a social media management solution built around features such as analytics, automated insights through campaigns, and influencer marketing.N/A

    Smarsh

    Score7.5 out of 10
    N/AThe Smarsh Enterprise Platform is a unified, cloud-native solution designed to future-proof enterprise communications data strategies. Its technologies include elastic compute, natural language processing, machine learning and artificial intelligence.N/A
    Pricing
    Commun.itSmarsh
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Commun.itSmarsh
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Commun.itSmarsh
    Listening/monitoring
    Comparison of Listening/monitoring features of Commun.it and Smarsh
    Feature
    Commun.it
    6.1
    5 Ratings
    23% below category average
    Smarsh
    -
    Ratings
    Boolean keyword searches6.92 Ratings00 Ratings
    Filtering out noise/spam7.05 Ratings00 Ratings
    Sentiment analysis5.44 Ratings00 Ratings
    Broad channel coverage5.04 Ratings00 Ratings
    Publishing
    Comparison of Publishing features of Commun.it and Smarsh
    Feature
    Commun.it
    5.6
    5 Ratings
    37% below category average
    Smarsh
    -
    Ratings
    Content planning and scheduling8.84 Ratings00 Ratings
    Audience targeting6.34 Ratings00 Ratings
    Content optimization4.04 Ratings00 Ratings
    Workflow management3.44 Ratings00 Ratings
    Engagement
    Comparison of Engagement features of Commun.it and Smarsh
    Feature
    Commun.it
    6.9
    4 Ratings
    16% below category average
    Smarsh
    -
    Ratings
    Automated routing and prioritization7.24 Ratings00 Ratings
    Customer interaction histories7.24 Ratings00 Ratings
    Bulk actions6.33 Ratings00 Ratings
    Marketing
    Comparison of Marketing features of Commun.it and Smarsh
    Feature
    Commun.it
    5.8
    5 Ratings
    29% below category average
    Smarsh
    -
    Ratings
    Lead generation4.95 Ratings00 Ratings
    Content marketing9.75 Ratings00 Ratings
    Paid media management2.32 Ratings00 Ratings
    Campaigns and promotions6.14 Ratings00 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Commun.it and Smarsh
    Feature
    Commun.it
    7.5
    5 Ratings
    10% below category average
    Smarsh
    -
    Ratings
    Twitter9.85 Ratings00 Ratings
    Facebook7.04 Ratings00 Ratings
    LinkedIn6.92 Ratings00 Ratings
    Instagram6.13 Ratings00 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Commun.it and Smarsh
    Feature
    Commun.it
    5.6
    5 Ratings
    32% below category average
    Smarsh
    -
    Ratings
    Campaign success analytics7.85 Ratings00 Ratings
    Real-time tracking4.94 Ratings00 Ratings
    Competitor analysis4.03 Ratings00 Ratings
    Account management
    Comparison of Account management features of Commun.it and Smarsh
    Feature
    Commun.it
    5.6
    3 Ratings
    34% below category average
    Smarsh
    -
    Ratings
    Role-based user permissions & privileges3.83 Ratings00 Ratings
    Mobile access7.32 Ratings00 Ratings
    Best Alternatives
    Commun.itSmarsh
    Small Businesses
    Sendible
    Score7.2 out of 10
    Amazon S3 Glacier
    Score9 out of 10
    Medium-sized Companies
    Emplifi
    Score8.9 out of 10
    Google Vault
    Score9.5 out of 10
    Enterprises
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    Microsoft Exchange Online Archiving
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Commun.itSmarsh
    Likelihood to Recommend
    7.0
    (5 ratings)
    7.5
    (2 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.1
    (2 ratings)
    User Testimonials
    Commun.itSmarsh
    Likelihood to Recommend
    Commun.it Inc.
    For a small business or individual Commun.it could be used to quickly and efficiently grow an audience. Using the featured hashtag functionality in particular means that, instead of wading through various searches on Twitter, all the information is at your finger-tips and you can act on it accordingly. I think it would have benefits for businesses of multiple sizes however a smaller business might find the price-point prohibitive.
    Incentivized
    Read full review
    Smarsh
    This appliance is well suited for organizations that have a need to monitor, moderate, or log social networking site use or the use of any website. It is a very solid tool for any information security department to have at their disposal.
    Incentivized
    Read full review
    Pros
    Commun.it Inc.
    • Commun.it recommends good content to Tweet if you provide the right hashtags or topics to search.
    • Commun.it makes it really easy to thank each now Twitter follower and to reach out to influencers that you may have neglected.
    Incentivized
    Read full review
    Smarsh
    • Discovery: It allows for easy discoveries by the compliance and cyber security departments.
    • Ethical walls: This keeps certain departments from talking to each other.
    • Very granular control. This is a big product meaning you can get very detailed with it.
    • Once it's configured and running, we hardly ever have any issues.
    Incentivized
    Read full review
    Cons
    Commun.it Inc.
    • Be prepared, you'll receive a lot of emails from commun.it. They keep you engaged by reminding you to return to your dashboard. But they also will send several emails trying to get you to upgrade.
    • "Thanks for the retweet" and "Thanks to the high-value members" aren't tactics I like to use on Twitter.
    • On the free version, you are only allowed 20 actions a day. This goes by in a flash, would love to have a few more.
    Incentivized
    Read full review
    Smarsh
    • Its configuration options were very large and required a good deal of time to learn all of the various settings.
    Incentivized
    Read full review
    Likelihood to Renew
    Commun.it Inc.
    No answers on this topic
    Smarsh
    It's the only product at this time that meets all of our requirements.
    Incentivized
    Read full review
    Alternatives Considered
    Commun.it Inc.
    Tweepsmap's audience and engagement tools aren't as powerful as Commun.it's, but they're far more trustworthy. I also like their tool for detecting inactive users (followed accounts who haven't tweeted in 2 or 6 months). I would actually consider shelling out for their paid tools, which sound quite useful (for instance, location-based statistics).
    Incentivized
    Read full review
    Smarsh
    This was the only appliance of its kind that I have used. Other devices have different capabilities for web filtering such as the checkpoint firewalls, but none of them offered the overall solution that was deployed with this product at that time.
    Incentivized
    Read full review
    Return on Investment
    Commun.it Inc.
    • Brand awareness
    • Lead generation
    • Prospect nurturing and ongoing customer support
    Read full review
    Smarsh
    • Faster investigative work has led to increased employee efficiency when working on security investigations.
    Incentivized
    Read full review
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