Commvault Cloud powered by Metallic AI vs. LiveVault

Commvault works well in a large environments with a variety of client types and data classes. With its policy-based configurations, it makes administration of large environments easier when configuring storage and retention, copies, schedules, client configs, etc. Commvault also backs up just about everything you can think of, and works with almost all storage and compute platforms, so there are rarely any cases where Commvault cannot accommodate.

Incentivized

Our company was originally with VaultLogix which was taken over by LiveVault. The transition to the new product was not as smooth as expected and presented us with issues especially with a restore. Restore and what files needed to be included in the backup policy were not communicated to us correctly and it was not until a customer's server failed that we found out we couldn't do a restore because we were missing files that were needed for a complete restore.

I don't believe it works very well for backups of virtual servers. Installation of the product is user-friendly.

Incentivized

• Commvault is the Swiss Army knife for data protection in an Enterprise environment. You name the environment and Commvvault has something to protect it. Very helpful in this on-prem/off-prem world that is developing into a DevOps world.
• Improves our Disaster Recovery
• Starting to utilize for data migration for VMware in places where Zerto is too expensive

Incentivized

• Easy to install the client piece.
• Easy to setup the backup policies.
• Data encryption and security.

Incentivized

• For database restores, it has to restore the entire database in order to recover just one table.
• Backups of virtual machines with direct attached storage is difficult.
• I wish it covered cloud assets more thoroughly, like AWS ELBs and Security Groups.

Incentivized

• It does not play very well with virtual servers.
• Support is not always responsive.
• Issues with failed backups have cost our company time and money.

Incentivized

It is serving it's purpose and for companies that have a smaller IT staff, it is not time consuming to manage. Support for the product when needed has been very good and they are responsive when tickets are opened for support. The product is scalable so as we grow we can easily increase the resources as needed on the backend.

Incentivized

Have a interface very user friendly. You do not need a lot of training, or any formal training really, to get up and going and use nearly all of the functionality of the product. This facilitates the post-implementation company as it reduces costs with backup specialists and any trained analyst can take care of its infrastructure. One negative point is not all the options and features are in the HTML view.

Incentivized

Commvault Complete Backup & Recovery is designed to provide organizations with flexible and scalable software.

Incentivized

Commvault Complete Backup & Recovery is designed and provide to organizations with flexible and scalable software

Incentivized

I would rate Commvault's support as an 'average' support. Now that we have a very experienced guy working with Commvault, most of the time we can fix or do anything by ourselves. We had some issues with their support taking a really long time to respond and fix some issues in the past. In most cases we ended up appealing to the community, other peers, or Commvault's SE team.

Incentivized

Traning is very easy very helpful

Incentivized

Commvault training is very important and very helpful full for immplementation.

Incentivized

Plan well and make sure you collect all the required information and details before going for implementation. Organize it in step by step or break the setup into different modules to make it simple.

Incentivized

In the past it has been necessary to leverage multiple products to provide a complete data protection solution. Commvault Complete Backup & Recovery has been able to mirror the functions of competitive products while increasing functionality and management. Commvault Complete Backup & Recovery works cleanly in disparate environments that leverage dissimilar technologies and products.

Incentivized

LiveVault is the only product we have used. The reason is that we chose it initially was the fact you can restore individual files. Also that the data is transferred offsite to a secure data center and data is backed up again, providing a second offsite copy.

Incentivized

Commvault Complete Backup & Recovery is designed to provide organizations with flexible and scalable software

Incentivized

• I am not privy to ROI, but just having confidence and trust that Commvault will back up whatever needs backing up, and that we will always be able to restore it quickly, allows our technical people to concentrate on the problem at hand, knowing that we do not have to worry about the safety of the data. This saves time for some very expensive human resources and shortens schedules by eliminating a whole class of data safety and disaster recovery issues.

Incentivized

• LiveVault has initially cost us more labor time than we anticipated for our IT staff.
• Installing cloud backup has given us a piece of mind that our data and our customer's data is safe.

Incentivized