Comodo cWatch vs. Zscaler Internet Access

Comodo cWatch is well suited for security solution and protection to web servers, websites and web application. It ensures complete security management and early threat detection so that organization can take necessary action on time. It provides real time monitoring to medium size as well as enterprise level organization. Comodo cWatch would not be suitable for Mobile security or small scale business.

Incentivized

It's best suited for a distributed remote workforce, securing internet access for users from anywhere. Suitable for highly regulated industries, such as banking and Healthcare. Not a good fit for an organisation where most of its legacy is in an on-premises environment. Bandwidth-intensive industries like media/entertainment firms.

Incentivized

• on demand scanning - you can set up a scan whenever you like.

Incentivized

• Single Pane of Glass Management - Everything is very easy to access and monitor the entire environment from an internet security perspective.
• Install Flexibility - We can and do install Zscaler Internet Access on both our client devices as well as our SD-WAN appliances and servers. This allows us to control internet security even on devices without an agent in our networks.

Incentivized

• Support is quite late, no swift response from the support team.
• Ad-blocker works intermittently, sometimes doesn't block the ads.
• cWatch on Linux is not efficient and needs a major update.

Incentivized

• The logs feel kind of lack luster
• When issues are arising with SSL Inspection, logs show everything working despite end user experience
• Could use some kind of global find functionality or something that would allow you to search the entire configuration for matching URLs and the like

Incentivized

While Zscaler Internet Access (ZIA) delivers critical value in cloud security and RBI compliance, I rate renewal likelihood 7/10 due to evolving needs versus platform limitations. Below is my rationale:

Key Gaps:

1. Advanced Threat Costs:

ZIA’s add-ons (e.g., Advanced DLP, Sandboxing) incur 35%+ cost premiums – straining budgets as transaction volumes (UPI/iMobile) grow 50% YoY.

2. API Banking Scalability:

ZIA’s API rate limits throttle real-time policy sync during UPI peaks (10K+ TPS), forcing workarounds for finacle integrations.

3. RBI Future-Proofing:

Limited native support for upcoming digital rupee (CBDC) security rules requires custom development, increasing compliance overhead.

Incentivized

The application is easy to install and configure on all Windows devices. To troubleshoot any internet issue, we can easily collect all the relevant logs from Zscaler and check the exact issue. The only problem is with the uninstall, as a dedicated crew needs to provide the password.

Incentivized

There are often performance issues reported

Incentivized

Support is chat only and was not very easy to deal with. I had to spend hours on chat with them just to get my server connected properly. I was getting cookie cutter answers for a while before they were able to get someone more higher up to me. Didn't seem US based either.

Incentivized

Zscaler's ZIA support is quick and knowledgable. They respond within 1-2 hours of you submitting your ticket. They are very thorough and are typically ready to jump on a live troubleshooting session. Our ZIA platform and how we use is it unique so at times tickets can be open for weeks but we alway get quality support compared to other unrelated product support in our enterprise

Incentivized

The features and functionalities Comodo cWatch provide compared to other MDR solutions, such as the types of threats it can detect, the level of automation it provides, and the types of incident response and remediation services it offers are much appropriate for our needs. The solution can scale to meet the needs of our organization, and it can be customized to meet our specific requirements. By providing a comprehensive security solution that helps us protect sensitive data and customer information, Comodo cWatch helps our organization maintain a positive reputation and build trust with our customers.

Incentivized

Zscaler Intenet Access outperformed the competition due to its lightning-fast policy delivery and cross-compatibility. It is easy to track employee usage and block unnecessary websites, reducing company internet usage. Zscalar installed on every system increases cloud-based software bandwidth, decreasing user turnaround time and increasing efficiency.

Incentivized

• Application uptime is key. Managing risk of downtime saves much more than the cost of this platform.

Incentivized

• Has allowed us to remove other products that were suboptimal
• Saved us money overall by stacking it with other Zscaler products
• Created a more secure work environment for our users through intelligent internet policies that are not needlessly restrictive while still maintaining security best practices

Incentivized