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Compendium (discontinued) vs. Hearsay, now part of Yext

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Compendium (discontinued)

    Score9.9 out of 10
    N/AFormerly Oracle Content Marketing of the Oracle Marketing Cloud, Compendium was a content marketing solution to create and distribute compelling content across multiple channels to a targeted audience. Users could plan, produce, and deliver content across multiple personas and channels throughout the customer life cycle. Oracle acquired the product in 2013. A legacy product, Compendium is now end of sale.N/A

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A
    Pricing
    Compendium (discontinued)Hearsay, now part of Yext
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Compendium (discontinued)Hearsay, now part of Yext
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Compendium (discontinued)Hearsay, now part of Yext
    Content Creation
    Comparison of Content Creation features of Compendium (discontinued) and Hearsay, now part of Yext
    Feature
    Compendium (discontinued)
    7.2
    6 Ratings
    8% below category average
    Hearsay, now part of Yext
    -
    Ratings
    Ideation6.36 Ratings00 Ratings
    Approval workflows9.16 Ratings00 Ratings
    Content collaboration7.66 Ratings00 Ratings
    Content calendar7.56 Ratings00 Ratings
    Network for content licensing/production5.54 Ratings00 Ratings
    Content Publishing
    Comparison of Content Publishing features of Compendium (discontinued) and Hearsay, now part of Yext
    Feature
    Compendium (discontinued)
    6.6
    6 Ratings
    17% below category average
    Hearsay, now part of Yext
    -
    Ratings
    Content hub6.56 Ratings00 Ratings
    Forms / Gated content6.14 Ratings00 Ratings
    Embedded CTAs7.15 Ratings00 Ratings
    Content distribution7.25 Ratings00 Ratings
    Content promotion6.14 Ratings00 Ratings
    Content automation6.75 Ratings00 Ratings
    Content Reporting & Analytics
    Comparison of Content Reporting & Analytics features of Compendium (discontinued) and Hearsay, now part of Yext
    Feature
    Compendium (discontinued)
    6.6
    6 Ratings
    11% below category average
    Hearsay, now part of Yext
    -
    Ratings
    Audience profiling and targeting6.15 Ratings00 Ratings
    Closed-loop tracking and reporting6.14 Ratings00 Ratings
    Content performance analytics8.26 Ratings00 Ratings
    Campaign optimization dashboard6.45 Ratings00 Ratings
    Competitive analytics6.35 Ratings00 Ratings
    Best Alternatives
    Compendium (discontinued)Hearsay, now part of Yext
    Small Businesses
    Contently
    Score9.9 out of 10
    Simplify360
    Score7.8 out of 10
    Medium-sized Companies
    CoSchedule Marketing Suite
    Score10 out of 10
    Customer.io
    Score9.1 out of 10
    Enterprises
    PathFactory
    Score8.3 out of 10
    SAP Service Cloud
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Compendium (discontinued)Hearsay, now part of Yext
    Likelihood to Recommend
    6.3
    (6 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    6.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Compendium (discontinued)Hearsay, now part of Yext
    Likelihood to Recommend
    Discontinued Products
    Oracle is great for a very basic blog. The look of ours was designed and built on the back end/code side, so I'm not sure if there are a lot of clean, modern templates like you see in a lot of blogs today to choose from or not. It has been great having a number of authors who can write content directly in the platform and then submit it to our content managers for scheduling and publishing. I think the biggest issue people may have with it is the look of the interface. It needs an update.
    Incentivized
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    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
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    Pros
    Discontinued Products
    • Permission levels are also nice so a random user cannot just post without a certain level of access.
    • I also like being able to update the code if necessary.
    • It's easy for users to access and write, and there's a nice workflow to review any content before it gets published.
    Incentivized
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    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Templates are a good thing, but hard to set up and require a lot of work. (Other Oracle tools are more user-friendly when it comes to template design.)
    • While they did a good job updating the interface, I still believe more work can be done to make it more user-friendly.
    Incentivized
    Read full review
    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Easy to use, and supporting several permutations, the CM suite is an excellent solution for a mid to large size business. It's meant to be used by a team, and the functionality can work across websites and landing pages. There's also the high benefit of translation management, providing support for localized products.
    Incentivized
    Read full review
    Yext
    No answers on this topic
    Usability
    Discontinued Products
    It has never been down since we have used this software.
    Incentivized
    Read full review
    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    To be perfectly honest, every one of my concerns and problems has been handled by the support team in a very timely manner. If they could not fix my issue they assured me it be addressed in future updates.
    Incentivized
    Read full review
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
    Read full review
    Implementation Rating
    Discontinued Products
    Don't forget about customer service once you have a closed the sale with a customer. Oracle seemed to not care about our needs/timeline after we gave them our Purchase Order
    Incentivized
    Read full review
    Yext
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    While OCM was a lot more money, they were able to prove to us that they are a much better solution to use and worth the extra cost. The reporting, capabilities along with the analytics that was easy to download was a big discussion factor for us.
    Incentivized
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    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
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    Return on Investment
    Discontinued Products
    • Everyone had their own plan and executed them without taking into consideration the impact of another ongoing project. Compendium has created communication between teams that were not communicating before.
    Incentivized
    Read full review
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
    Read full review
    ScreenShots

    Compendium (discontinued) Screenshots

    Screenshot of Content marketers can see every aspect of their content production process at a glance, which is essential for a successful content marketing strategy.Screenshot of Leveraging Oracle Content Marketing’s Business Units feature results in improved marketing alignment by empowering marketing leaders to view one unified content calendar, content repository, and analytics dashboard across the entire organization. Corporate executives can drill down on content creation, distribution, and impact for individual business units in order to make necessary changes to drive success at the divisional level.