My Compendium Experience
Anonymous | TrustRadius Reviewer
October 30, 2017

My Compendium Experience

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Oracle CX Content (discontinued)

Oracle CM is handling the planning of content drops and automation for our exhibitors. It's one of the few tools we use to keep our buyers abreast of new products each showroom has before any of the upcoming markets. It's currently being used by 2 teams within the business, where one team facilitates the strategy and the other team implements. Oracle CM addresses the communication gap between product trends and traffic that has long plagued DMC.
  • The devotion and communication of both the account managers and the support staff has been excellent.
  • Highly customizable.
  • The dev team is constantly expanding on the features.
  • Adding images have proved to be difficult at times.
  • Everyone had their own plan and executed them without taking into consideration the impact of another ongoing project. Compendium has created communication between teams that were not communicating before.
Each use of Compendium has been appropriate as we are a business that services other business. With consumers looking to buy the next hot thing or stay on top of fashion trends and technology, Compendium has allowed the IT, Marketing, and the exhibitors to plan well balanced content through effective communication from concept to deployment.

Oracle Content Marketing (Compendium), legacy Feature Ratings

Ideation
7
Approval workflows
7
Content collaboration
8
Content calendar
7
Network for content licensing/production
Not Rated
Content hub
7
Forms / Gated content
6
Embedded CTAs
6
Content distribution
6
Content promotion
7
Content automation
7
Audience profiling and targeting
7
Closed-loop tracking and reporting
7
Content performance analytics
6
Campaign optimization dashboard
7
Competitive analytics
6