ComplyCube vs. Jumio

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ComplyCube
Score 10.0 out of 10
N/A
ComplyCube is an identity verification platform that automates Anti-Money Laundering (AML) and Know Your Customer (KYC) compliance for businesses. It offers features that enable businesses to verify customer identities through ID documents, biometrics, and government databases. The SaaS solution combines trusted data sources and expert human reviewers to enable businesses to achieve global AML/CTF compliance, convert more customers, and prevent fraud. With ComplyCube's outreach…
$0.10
Pay-as-you-go (PAYG) per credit
Jumio
Score 7.3 out of 10
N/A
Jumio in Palo Alto aims to protect businesses through online identity verification and authentication services that quickly and accurately connect a person’s online and real-world identities. Jumio’s end-to-end identity verification solutions are used to fight fraud, maintain compliance and onboard customers faster.N/A
Pricing
ComplyCubeJumio
Editions & Modules
Essentials
$0.10
Pay-as-you-go (PAYG) per credit
Standard
$159
per month
Premium
$449
per month
Enterprise
Bespoke
Bespoke Bespoke
No answers on this topic
Offerings
Pricing Offerings
ComplyCubeJumio
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsIn the Essentials (i.e., non-commitment PAYG) plan, ComplyCube services can be used immediately without commitment by buying credit. Credits last for 12 months. Commitment (i.e., Standard and Premium) plans require a minimum amount each month to access the services. The monthly committed amount includes 100 or 200 checks per month, depending on the plan, can be used against any of ComplyCube services. Users are charged for any additional checks if they exceed this amount. Enterprise plans are available for businesses with large volumes, bespoke requirements, or unique business models. ComplyCube offers Volume discounts and tierd pricing designed to support growing business scale their operations.
More Pricing Information
Community Pulse
ComplyCubeJumio
Considered Both Products
ComplyCube
Chose ComplyCube
The platform feature left me content, and I found it to be both cost-effective and easy to integrate, making the entire process a breeze.
Chose ComplyCube
We looked at a few top AML/KYC vendors and ultimately selected ComplyCube as it offered a cost-effective solution that met all of our compliance needs, including comprehensive compliance checks and user-friendliness. The support and service we received from the ComplyCube team …
Chose ComplyCube
We carefully reviewed multiple solutions on the market before selecting ComplyCube. Its robust features and customization options, along with a user-friendly platform, made it the best choice for our business needs. The positive feedback from other users and exceptional …
Chose ComplyCube
Following an internal audit that revealed deficiencies that our existing vendor could not address, we initiated an RFP process to identify potential solutions. ComplyCube emerged as the top candidate in the RFP process, leading us to conduct a pilot phase to test the platform's …
Chose ComplyCube
We selected ComplyCube as our identity verification solution because it offers comprehensive coverage, large-scale capacity, strong security and compliance capabilities (especially in the financial services industry), a user-friendly platform, and competitive pricing. We …
Chose ComplyCube
ComplyCube has offered us incredible value and convenience. Whilst other vendors tout their platforms as one-stop verification platforms, the reality is somewhat different. Many of them are effectively simple gateways to other vendors, which leads to undesired results when you …
Jumio

No answer on this topic

Top Pros

No answers on this topic

Top Cons

No answers on this topic

User Ratings
ComplyCubeJumio
Likelihood to Recommend
10.0
(11 ratings)
7.2
(2 ratings)
Likelihood to Renew
10.0
(3 ratings)
-
(0 ratings)
Usability
10.0
(4 ratings)
-
(0 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
10.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(2 ratings)
-
(0 ratings)
In-Person Training
10.0
(1 ratings)
-
(0 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
Configurability
10.0
(1 ratings)
-
(0 ratings)
Ease of integration
10.0
(1 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
ComplyCubeJumio
Likelihood to Recommend
ComplyCube
Based on our experience with the platform, ComplyCube's verification engine is highly effective in verifying our customers' identities and risk profiles, making it well-suited for large-scale customer onboarding projects. ComplyCube also covers a high number of jurisdictions and industries. Still, it's important to consider your organization's specific needs and requirements to determine whether it's the right fit for you.
Read full review
Jumio Corporation
I
would recommend this tool to every company that wants to establish an
enterprise-wide authentication policy. I am using this tool and I find it helpful in protecting my most
valuable and important data, applications, resources, and information. The most
important thing about this product is that it provides smarter anti-fraud and
compliance solutions for the security of fast-growing businesses.
Read full review
Pros
ComplyCube
  • Our previous vendor's solution lacked many of the enterprise features we required. ComplyCube was able to address all of these deficiencies. Not only did it provide us with the enterprise-level features we required, but it also proved to be more compliant with AML/KYC regulations.
  • The platform was easy to use for both our end customers and back-office teams, which was a significant advantage in terms of user adoption and productivity.
Read full review
Jumio Corporation
  • API is easy to use.
  • Sales person setup the call pretty quickly.
  • Documentation is good.
Read full review
Cons
ComplyCube
  • Though I have no major complaints, I do have a minor suggestion for improvement. It would be beneficial to have a native BI connector for Tableau to facilitate MI extraction. Currently, we use ComplyCube's API in Tableau Dashboards, which is already an improvement over our previous system. However, a native connector would further enhance the speed and efficiency of our data exploration.
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Jumio Corporation
  • This tool stops working immediately when any customer touches the debit card or bill statement on its screen many times.
  • I found this tool quite expensive than other authentication tools.
Read full review
Likelihood to Renew
ComplyCube
My team and I are pleased with ComplyCube - it helped us with the following:
  • Automate customer and corporate onboarding
  • Reduce operational risk and manual tasks
  • Streamline our processes across multiple geographies
  • Provides insights and helpful information on our corporate customers
While doing all the above, they've demonstrated excellent service, which is why we renewed with ComplyCube and will keep doing in the future, should they maintain the same service quality
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Jumio Corporation
No answers on this topic
Usability
ComplyCube
ComplyCube has been very user-friendly and easy to navigate overall. The interface is intuitive and the platform is designed with the end-user in mind, which makes it easy to use even for those who are not particularly tech-savvy. The platform is also customizable, which allows us to tailor it to our specific compliance needs.
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Jumio Corporation
No answers on this topic
Reliability and Availability
ComplyCube
We have not had a single unplanned downtime or issue since we've partnered with ComplyCube.
Read full review
Jumio Corporation
No answers on this topic
Performance
ComplyCube
ComplyCube checks are super fast. Their SLAs are public and can confirm most checks take seconds. It's one of the fast identity verification vendors we've ever worked with.
Read full review
Jumio Corporation
No answers on this topic
Support Rating
ComplyCube
The ComplyCube support team has been and continues to be very responsive, knowledgeable, and helpful whenever we have any questions or require assistance regularly. We currently work with several vendors across our various global operations, but I would easily single out ComplyCube's support as being the best my team and I dealt with
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Jumio Corporation
No answers on this topic
In-Person Training
ComplyCube
Training was conducted via MS Team, and the instructor was helpful and demonstrated strong knowledge in the AML and platform space.
Read full review
Jumio Corporation
No answers on this topic
Online Training
ComplyCube
The training was on point in terms of depth and covered all the aspects we were after. The platform provides a range of resources to help new users get up to speed, including training videos, documentation, and live calls.
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Jumio Corporation
No answers on this topic
Implementation Rating
ComplyCube
Implementation was hassle-free as the API well document and support were on hand.
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Jumio Corporation
No answers on this topic
Alternatives Considered
ComplyCube
ComplyCube presented itself as the most comprehensive solution for our KYC needs - their services are granular across all their services. All the vendors assessed tended to offer granularity on a couple of features but were quite basic in other areas. As we wanted to reduce the number of external vendors and relations, a one-stop shop like ComplyCube was ideal.
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Jumio Corporation
I
have used above mentioned platforms but I found the Jumio best solution for my
organization as it provides us with a frictionless onboarding experience. As
compared to its alternatives it offers a quick and unique identifier for
exceptional security. I am strongly encouraged by this product as it enables
safety and trust online by powering fraud and compliance systems in the whole
world in comparison with other tools.
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Scalability
ComplyCube
We have a customer that uses our integration of ComplyCube, and they perform millions of checks per year across a number of countries.
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Jumio Corporation
No answers on this topic
Return on Investment
ComplyCube
  • It was all positive, given the startup program credits received!
  • It saved us time too, as our manual processes have now been automated, which frees up the team to do other tasks
  • The onboarding experience had evidently improved our conversion rates
Read full review
Jumio Corporation
  • It has expanded our user base.
  • It has increased the trust that our customers place in us.
  • It has reduced our legal liability.
Read full review
ScreenShots

ComplyCube Screenshots

Screenshot of ComplyCube - Document VerificationScreenshot of ComplyCube - Biometric Verification and Liveness DetectionScreenshot of ComplyCube - Sanctions and PEP ScreeningScreenshot of ComplyCube - Address VerificationScreenshot of ComplyCube - Adverse Media ChecksScreenshot of ComplyCube - Multi-Bureau checks