TrustRadius: an HG Insights company

Jumio

Score6 out of 10

6 Reviews and Ratings

What is Jumio?

Jumio in Palo Alto aims to protect businesses through online identity verification and authentication services that quickly and accurately connect a person’s online and real-world identities. Jumio’s end-to-end identity verification solutions are used to fight fraud, maintain compliance and onboard customers faster.

One of the best and well-known automatic ID verification tools

Pros

  • This powerful tool not only performs ID verification but also performs complete AML screening and monitoring to keep my company secure from malicious activity.
  • I have been using its powerful streamlined tool to boost our compliance team's performance and security.
  • This effective tool supports multiple types of documents as well as multiple languages with an affordable ID verification solution.
  • One thing I like the most about this product is that it quickly integrates into our website or mobile app and lets our users shift from mobile to desktop and desktop to mobile experience as desired.
  • Jumio experts are well-mannered and provide fast customer support ever. I have been using this product for a long time and I have never experienced any problem regarding its technical support. Their expert is always here to serve their customers in the case of any problem.

Cons

  • This tool stops working immediately when any customer touches the debit card or bill statement on its screen many times.
  • I found this tool quite expensive than other authentication tools.

Most Important Features

  • Identify proofing.
  • Automated protection.
  • Customization of security programs.

Return on Investment

  • Jumio is fulfilling all security requirements of our organization as well as boosting our relationship with our customers and stockholders.
  • This powerful tool put a positive impact on my organization's performance by preventing online identity fraud and identity theft.

Alternatives Considered

Trulioo and Lightico e-Signatures

Other Software Used

Cisco Webex Board Series, TimeCamp, AWS Data Pipeline

Jumio Authentication and Identiy Verification

Use Cases and Deployment Scope

We have a use case where we need to deliver age-restricted items to customers. We use Jumio for the following two specific purposes:

1. The user will present proof of age like a driver's license.

2. The user will present their photograph.

Jumio does these two things:

1. Parse the age proof and verify that the age is above 21.

2. Compare the photo on the document with the one provided by the user and confirm that they match.

Pros

  • API is easy to use.
  • Sales person setup the call pretty quickly.
  • Documentation is good.

Cons

  • Provide code samples of how to use the API.
  • Make their website minimalistic.
  • Outline use-cases clearly on their website.

Most Important Features

  • API integration.
  • Technical Support.
  • Fraud detection.

Return on Investment

  • It has expanded our user base.
  • It has increased the trust that our customers place in us.
  • It has reduced our legal liability.

Other Software Used

Google Cloud DNS, Microsoft Visual Studio Code, Apigee Edge