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Jumio

Jumio

Overview

What is Jumio?

Jumio in Palo Alto aims to protect businesses through online identity verification and authentication services that quickly and accurately connect a person’s online and real-world identities. Jumio’s end-to-end identity verification solutions are used to fight fraud, maintain compliance and onboard…

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Learn from top reviewers

Jumio Authentication and Identiy Verification

Rating: 7 out of 10
March 27, 2022
IncentivizedVetted ReviewVerified User
We have a use case where we need to deliver age-restricted items to customers. We use Jumio for the following two specific purposes: 1. The user will present proof of age li...
Continue reading
Verified user
Engineer
Jumio1 year of experience

One of the best and well-known automatic ID verification tools

Rating: 8 out of 10
November 6, 2021
IncentivizedVetted ReviewVerified User
We have been using this well-known and widely used tool in our department where we need Authentication Systems. The best thing about this tool it uses the latest technologies ...
Continue reading
Kevin Koufos
Manager - Marketing
Market Manager
DER Touristik Suisse AG
Jumio1 year of experience
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Pricing

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Jumio

Jumio

N/A
Unavailable

What is Jumio?

Jumio in Palo Alto aims to protect businesses through online identity verification and authentication services that quickly and accurately connect a person’s online and real-world identities. Jumio’s end-to-end identity verification solutions are used to fight fraud, maintain compliance and onboard…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

11 Jumio Showcase XFVS Attack

YouTube

Discover the power of Jumio end-to-end online identity verification and eKYC solutions.

YouTube

Jumio at Finovate Europe 2019 [Fintech Power 50 INTERVIEW]

YouTube
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Product Details

What is Jumio?

Jumio Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(6)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Intuitive and Smooth Interface: Users have consistently found Jumio's driver's license scanning interface to be intuitive and smooth, making it easy to use. This sentiment was expressed by multiple reviewers, highlighting the user-friendly nature of the software.

Fast Verification Process: Reviewers praised the fast and simple verification process offered by Jumio. They appreciated the quick uploads to the cloud for verification and were impressed with the speed at which their identities were verified.

Reliable Service: Users emphasized the reliability of Jumio's service, with no outages experienced even after conducting over 100,000 checks on identities and documents. This reliable performance instills confidence in users who rely on Jumio for identity verification tasks.

Performance Issues: Some users have reported a decrease in performance after a recent patch, with the software becoming slower and occasionally freezing. This can be frustrating as it hampers the overall user experience and productivity.

Verification Process Redo: Several reviewers have expressed frustration over having to redo the verification process even when the lighting conditions are optimal. This repetitive step adds unnecessary time and effort for users, leading to dissatisfaction.

Integration Challenges: One user mentioned that integrating Jumio into mobile apps can be challenging initially and requires a learning curve. This complexity may pose difficulties for businesses trying to implement the service smoothly and efficiently.

Based on user reviews, the following recommendations for Jumio's identity verification services have been identified:

Users recommend integrating Jumio into processes, allowing software developers to seamlessly incorporate Jumio's capabilities into existing workflows.

Jumio is worth exploring, as users highlight its technical knowledge and expertise in identity verification.

Taking advantage of Jumio's demo and trial version is recommended, as it allows businesses to assess its suitability before committing to a full implementation.

Consider Jumio for automating the onboarding process, particularly in the financial services sector.

The admin dashboard feature of Jumio is praised by users, enabling merchants to efficiently track verifications.

To minimize human review, it is suggested to set up the system to read and take action based on internal business rules.

Making the member/customer side of the process automatic helps reduce reliance on staff.

Reviews

(1-2 of 2)
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Jumio Authentication and Identiy Verification

Rating: 7 out of 10
Incentivized
March 27, 2022
Verified User
Vetted Review
Verified User
Jumio
1 year of experience
Use Cases and Deployment Scope
We have a use case where we need to deliver age-restricted items to customers. We use Jumio for the following two specific purposes:
1. The user will present proof of age like a driver's license.
2. The user will present their photograph.
Jumio does these two things:
1. Parse the age proof and verify that the age is above 21.
2. Compare the photo on the document with the one provided by the user and confirm that they match.
Pros and Cons
  • API is easy to use.
  • Sales person setup the call pretty quickly.
  • Documentation is good.
Likelihood to Recommend
Jumio is well suited in cases that need user authentication. An example is to check whether a user is eligible to collect age-restricted items. In our case, the user will provide a document that can act as age proof and a photograph of themselves. Jumio will then parse the age proof document to verify the age; Jumio will also match the photograph on the document with the one the user-provided and confirm they are the same. Jumio can sometimes take more time to return the result; so in cases where timing is an issue, one should not use Jumio.
Most Important Features
  • API integration.
  • Technical Support.
  • Fraud detection.
Return on Investment
  • It has expanded our user base.
  • It has increased the trust that our customers place in us.
  • It has reduced our legal liability.
Other Software Used

One of the best and well-known automatic ID verification tools

Rating: 8 out of 10
Incentivized
November 06, 2021
KK
Kevin Koufos
Market Manager
DER Touristik Suisse AG (Leisure, Travel & Tourism, 1001-5000 employees)
Vetted Review
Verified User
Jumio
1 year of experience
View profile
Use Cases and Deployment Scope
We have been using this well-known and widely used tool in our department where we need Authentication Systems. The best thing about this tool it uses the latest technologies to automatically and quickly verify the digital identities of existing users and new customers. It is like the way it monitors all transactions as well as customers to identify any suspicious activity. Jumio offers real-time and friction-free identity verification. It is an oblivious truth that it plays an important role in my organization. This tool is easy to use and configure, anyone can use it easily without having any previous knowledge and experience. When I use Jumio for the first time I didn't need any deep knowledge and it simply starts working card recognition and had developed a secure method to accept credit card payments and verify IDs online for my company.
Pros and Cons
  • This powerful tool not only performs ID verification but also performs complete AML screening and monitoring to keep my company secure from malicious activity.
  • I have been using its powerful streamlined tool to boost our compliance team's performance and security.
  • This effective tool supports multiple types of documents as well as multiple languages with an affordable ID verification solution.
  • One thing I like the most about this product is that it quickly integrates into our website or mobile app and lets our users shift from mobile to desktop and desktop to mobile experience as desired.
  • Jumio experts are well-mannered and provide fast customer support ever. I have been using this product for a long time and I have never experienced any problem regarding its technical support. Their expert is always here to serve their customers in the case of any problem.
Likelihood to Recommend
I would recommend this tool to every company that wants to establish an enterprise-wide authentication policy. I am using this tool and I find it helpful in protecting my most valuable and important data, applications, resources, and information. The most important thing about this product is that it provides smarter anti-fraud and compliance solutions for the security of fast-growing businesses.
Most Important Features
  • Identify proofing.
  • Automated protection.
  • Customization of security programs.
Return on Investment
  • Jumio is fulfilling all security requirements of our organization as well as boosting our relationship with our customers and stockholders.
  • This powerful tool put a positive impact on my organization's performance by preventing online identity fraud and identity theft.
Alternatives Considered
I have used above mentioned platforms but I found the Jumio best solution for my organization as it provides us with a frictionless onboarding experience. As compared to its alternatives it offers a quick and unique identifier for exceptional security. I am strongly encouraged by this product as it enables safety and trust online by powering fraud and compliance systems in the whole world in comparison with other tools.
Other Software Used
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