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Jumio Authentication and Identiy Verification
March 27, 2022

Jumio Authentication and Identiy Verification

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jumio

We have a use case where we need to deliver age-restricted items to customers. We use Jumio for the following two specific purposes:
1. The user will present proof of age like a driver's license.
2. The user will present their photograph.
Jumio does these two things:
1. Parse the age proof and verify that the age is above 21.
2. Compare the photo on the document with the one provided by the user and confirm that they match.
  • API is easy to use.
  • Sales person setup the call pretty quickly.
  • Documentation is good.
  • Provide code samples of how to use the API.
  • Make their website minimalistic.
  • Outline use-cases clearly on their website.
  • API integration.
  • Technical Support.
  • Fraud detection.
  • It has expanded our user base.
  • It has increased the trust that our customers place in us.
  • It has reduced our legal liability.

Do you think Jumio delivers good value for the price?

Yes

Are you happy with Jumio's feature set?

Yes

Did Jumio live up to sales and marketing promises?

Yes

Did implementation of Jumio go as expected?

Yes

Would you buy Jumio again?

Yes

Jumio is well suited in cases that need user authentication. An example is to check whether a user is eligible to collect age-restricted items. In our case, the user will provide a document that can act as age proof and a photograph of themselves. Jumio will then parse the age proof document to verify the age; Jumio will also match the photograph on the document with the one the user-provided and confirm they are the same. Jumio can sometimes take more time to return the result; so in cases where timing is an issue, one should not use Jumio.