Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ComplyCube
Score 10.0 out of 10
N/A
ComplyCube is an identity verification platform that automates Anti-Money Laundering (AML) and Know Your Customer (KYC) compliance for businesses. It offers features that enable businesses to verify customer identities through ID documents, biometrics, and government databases. The SaaS solution combines trusted data sources and expert human reviewers to enable businesses to achieve global AML/CTF compliance, convert more customers, and prevent fraud. With ComplyCube's outreach…
$249
per month
Ekata
Score 8.5 out of 10
N/A
Ekata, a former part of the Whitepages company, and now a Mastercard company since the April 2021 acquistion, offers identity verification, data validation, and data enrichment services based on the Ekata Identity Engine (EIE), a machine learning based system used to derive links from real-time transactions within the company's proprietary network and data licenses. The service includes address and phone number validation APIs, among other services.N/A
TransUnion TruValidate
Score 7.0 out of 10
N/A
TruValidate fraud prevention and identity proofing products that secure trust across channels and deliver seamless experiences for consumers. In addition to all of TransUnion’s fraud products, TruValidate has expanded to include all fraud offerings from Neustar.N/A
Pricing
ComplyCubeEkata by MastercardTransUnion TruValidate
Editions & Modules
Basic
$249
per month
Growth
Bespoke
Bespoke Bespoke
Growth
Bespoke
Bespoke Bespoke
Growth
Bespoke
Bespoke Bespoke
Growth
Bespoke
Bespoke Bespoke
Enterprise
Bespoke
Bespoke Bespoke
Enterprise
Bespoke
Bespoke Bespoke
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ComplyCubeEkataTransUnion TruValidate
Free Trial
YesNoNo
Free/Freemium Version
YesNoNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeOptionalNo setup fee
Additional DetailsFor the Basic Plan, the monthly balance can be used on any check. This balance covers check usage. Once exceeded, charges will apply for all additional checks. Growth and Enterprise plans are available for businesses with large volumes, bespoke requirements, or unique business models. ComplyCube offers Volume discounts and tierd pricing designed to support growing business scale their operations.
More Pricing Information
Community Pulse
ComplyCubeEkata by MastercardTransUnion TruValidate
Considered Multiple Products
ComplyCube
Chose ComplyCube
The platform feature left me content, and I found it to be both cost-effective and easy to integrate, making the entire process a breeze.
Chose ComplyCube
ComplyCube presented itself as the most comprehensive solution for our KYC needs - their services are granular across all their services. All the vendors assessed tended to offer granularity on a couple of features but were quite basic in other areas. As we wanted to reduce the …
Chose ComplyCube
We looked at a few top AML/KYC vendors and ultimately selected ComplyCube as it offered a cost-effective solution that met all of our compliance needs, including comprehensive compliance checks and user-friendliness. The support and service we received from the ComplyCube team …
Chose ComplyCube
We carefully reviewed multiple solutions on the market before selecting ComplyCube. Its robust features and customization options, along with a user-friendly platform, made it the best choice for our business needs. The positive feedback from other users and exceptional …
Chose ComplyCube
A select number of vendors were evaluated against a long list of requirements drafted by an internal working group, which comprised stakeholders from compliance, engineers, ops, internal audit, customer support, etc. Each vendor was scored against these, and we ultimately did a …
Chose ComplyCube
ComplyCube offered the complete package covering all our functional and non-functional. It has global coverage, and it was the most cost-effective solution that we have evaluated. In fact, we put the various vendors through the paces against our internal policies, and the …
Chose ComplyCube
Following an internal audit that revealed deficiencies that our existing vendor could not address, we initiated an RFP process to identify potential solutions. ComplyCube emerged as the top candidate in the RFP process, leading us to conduct a pilot phase to test the platform's …
Chose ComplyCube
We selected ComplyCube as our identity verification solution because it offers comprehensive coverage, large-scale capacity, strong security and compliance capabilities (especially in the financial services industry), a user-friendly platform, and competitive pricing. We …
Chose ComplyCube
The ComplyCube team possessed a strong understanding of regulatory requirements within our industry and provided valuable assistance in applying them to our solution. Also, the product fully met all of our business requirements, and we envisage that it will continue to evolve …
Chose ComplyCube
ComplyCube was the only identity verification tool we evaluated that ticked all requirements we needed (comprehensive audit trails, PDF reports, fast checks, certified solution, a web interface with multiple user access controls, etc) and had the friendliest user interface. …
Chose ComplyCube
ComplyCube has offered us incredible value and convenience. Whilst other vendors tout their platforms as one-stop verification platforms, the reality is somewhat different. Many of them are effectively simple gateways to other vendors, which leads to undesired results when you …
Ekata
Chose Ekata
We have robust chargeback management software designed to quickly level out oddities based on a customer's first conduct to help us as a vulnerable business spot potential chargeback scams and revenue loss. It condescends to concentrate efforts on prevention instead of reaching …
TransUnion TruValidate
Chose TransUnion TruValidate
Google has an open source version of this, but its updates are based on the user community. Since Neustar's IP Intelligence is a paid solution, the updates are regular, the interface is streamlined with a REST API, and there is a help desk you can consult for onboarding and …
Best Alternatives
ComplyCubeEkata by MastercardTransUnion TruValidate
Small Businesses

No answers on this topic

No answers on this topic

No answers on this topic

Medium-sized Companies

No answers on this topic

No answers on this topic

F5 Distributed Cloud Bot Defense
F5 Distributed Cloud Bot Defense
Score 8.5 out of 10
Enterprises

No answers on this topic

No answers on this topic

F5 Distributed Cloud Bot Defense
F5 Distributed Cloud Bot Defense
Score 8.5 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
ComplyCubeEkata by MastercardTransUnion TruValidate
Likelihood to Recommend
10.0
(0 ratings)
9.0
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
-
(0 ratings)
Usability
10.0
(0 ratings)
-
(0 ratings)
-
(0 ratings)
Availability
10.0
(0 ratings)
-
(0 ratings)
-
(0 ratings)
Performance
10.0
(0 ratings)
-
(0 ratings)
-
(0 ratings)
Support Rating
10.0
(0 ratings)
-
(0 ratings)
-
(0 ratings)
In-Person Training
10.0
(0 ratings)
-
(0 ratings)
-
(0 ratings)
Online Training
10.0
(0 ratings)
-
(0 ratings)
-
(0 ratings)
Implementation Rating
10.0
(0 ratings)
-
(0 ratings)
-
(0 ratings)
Configurability
10.0
(0 ratings)
-
(0 ratings)
-
(0 ratings)
Ease of integration
10.0
(0 ratings)
-
(0 ratings)
-
(0 ratings)
Product Scalability
10.0
(0 ratings)
-
(0 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(0 ratings)
-
(0 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(0 ratings)
-
(0 ratings)
-
(0 ratings)
User Testimonials
ComplyCubeEkata by MastercardTransUnion TruValidate
Likelihood to Recommend
ComplyCube is a great solution for financial organizations that need to comply with regulations related to fraud prevention, AML, and terrorist financing prevention. It's a lifesaver when it comes to handling a large volume of data related to customer onboarding and KYC checks. By bringing all compliance needs into one platform, ComplyCube makes things easier, more efficient, and saves a lot of money in the process.
Read full review
Fraud data analysis programming is available. Advanced backtracking studies, repartitions and possibility modelers, data collation and analysis of time sequences. It has artificial intelligence and automation to optimize the promptness and accuracy of the fraud discovery platform. they combine predictive analysis methods, which allows you to quickly discover possible imminences that endanger security.
Read full review
Neustar IP Intelligence is quick to deploy using their REST API, the data is automatically updated against one of the most robust datasets available on the market. It is well suited for developers trying to integrate with an out-of-the-box solution to lookup geolocation of website visitors in real time, and possibly build alerts or 2F-Authentication mechanisms based on suspicious activity.
Read full review
Pros
  • Our previous vendor's solution lacked many of the enterprise features we required. ComplyCube was able to address all of these deficiencies. Not only did it provide us with the enterprise-level features we required, but it also proved to be more compliant with AML/KYC regulations.
  • The platform was easy to use for both our end customers and back-office teams, which was a significant advantage in terms of user adoption and productivity.
Read full review
  • Promises a comprehensive data approach, using evolved scanning so you can reveal dubious actions and patterns before they do harm
  • Prevents the attrition of income due to fraud, abuse and waste in cost and profit programs
Read full review
  • Helps detect fraud if a user has signed in from California only, then attempts to login from another country are made.
  • Increase sales conversions by understanding geolocation of website visitors
  • If your datacenters are georedundant, allows engineers to see where majority of traffic is generated and load balance accordingly.
Read full review
Cons
  • Though I have no major complaints, I do have a minor suggestion for improvement. It would be beneficial to have a native BI connector for Tableau to facilitate MI extraction. Currently, we use ComplyCube's API in Tableau Dashboards, which is already an improvement over our previous system. However, a native connector would further enhance the speed and efficiency of our data exploration.
Read full review
  • The investigation of the effectiveness of the internal control system is a fundamental part of these commitments, this segment is the most responsible for the design, or if it does not fail, even if the software provides advanced tools.
  • The commitment cannot order as it was said previously only to the software; what is delegated is the command to exercise the commitment, which usually ends the ruling.
Read full review
  • It's a bare box solution. Not feature rich.
Read full review
Likelihood to Renew
My team and I are pleased with ComplyCube - it helped us with the following:
  • Automate customer and corporate onboarding
  • Reduce operational risk and manual tasks
  • Streamline our processes across multiple geographies
  • Provides insights and helpful information on our corporate customers
While doing all the above, they've demonstrated excellent service, which is why we renewed with ComplyCube and will keep doing in the future, should they maintain the same service quality
Read full review
No answers on this topic
No answers on this topic
Usability
The platform is intuitive and user-friendly, making it easy to navigate and complete tasks efficiently. The customization options and flexibility of the verification workflows also add to the ease of use, as they allow us to tailor the platform to our specific business needs. Additionally, the reporting capabilities are detailed and straightforward, providing valuable insights for compliance monitoring.
Read full review
No answers on this topic
No answers on this topic
Reliability and Availability
We have not had a single unplanned downtime or issue since we've partnered with ComplyCube.
Read full review
No answers on this topic
No answers on this topic
Performance
ComplyCube checks are super fast. Their SLAs are public and can confirm most checks take seconds. It's one of the fast identity verification vendors we've ever worked with.
Read full review
No answers on this topic
No answers on this topic
Support Rating
The ComplyCube support team has been and continues to be very responsive, knowledgeable, and helpful whenever we have any questions or require assistance regularly. We currently work with several vendors across our various global operations, but I would easily single out ComplyCube's support as being the best my team and I dealt with
Read full review
No answers on this topic
No answers on this topic
In-Person Training
Training was conducted via MS Team, and the instructor was helpful and demonstrated strong knowledge in the AML and platform space.
Read full review
No answers on this topic
No answers on this topic
Online Training
The training was on point in terms of depth and covered all the aspects we were after. The platform provides a range of resources to help new users get up to speed, including training videos, documentation, and live calls.
Read full review
No answers on this topic
No answers on this topic
Implementation Rating
Implementation was hassle-free as the API well document and support were on hand.
Read full review
No answers on this topic
No answers on this topic
Alternatives Considered
ComplyCube presented itself as the most comprehensive solution for our KYC needs - their services are granular across all their services. All the vendors assessed tended to offer granularity on a couple of features but were quite basic in other areas. As we wanted to reduce the number of external vendors and relations, a one-stop shop like ComplyCube was ideal.
Read full review
We have robust chargeback management software designed to quickly level out oddities based on a customer's first conduct to help us as a vulnerable business spot potential chargeback scams and revenue loss. It condescends to concentrate efforts on prevention instead of reaching sanctions and investigations and then falling into services to recover costs.
Read full review
Google has an open source version of this, but its updates are based on the user community. Since Neustar's IP Intelligence is a paid solution, the updates are regular, the interface is streamlined with a REST API, and there is a help desk you can consult for onboarding and questions if there are issues.
Read full review
Scalability
We have a customer that uses our integration of ComplyCube, and they perform millions of checks per year across a number of countries.
Read full review
No answers on this topic
No answers on this topic
Return on Investment
  • It was all positive, given the startup program credits received!
  • It saved us time too, as our manual processes have now been automated, which frees up the team to do other tasks
  • The onboarding experience had evidently improved our conversion rates
Read full review
  • Enterprise fraud detection software solution is customized
  • Allows users to check trading activities against known patterns and discover inconsistencies
Read full review
  • Ability to build fraud detection from suspicious activities.
  • Balance traffic across data centers.
  • Rapid deployment, regular updates.
Read full review
ScreenShots

ComplyCube Screenshots

Screenshot of ComplyCube - Document VerificationScreenshot of ComplyCube - Biometric Verification and Liveness DetectionScreenshot of ComplyCube - Sanctions and PEP ScreeningScreenshot of ComplyCube - Address VerificationScreenshot of ComplyCube - Adverse Media ChecksScreenshot of ComplyCube - Multi-Bureau checks