What users are saying about
20 Ratings
3 Ratings
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Score 8.6 out of 100
20 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

ConceptDraw MINDMAP

MINDMAP is very focused on brainstorming and branching hierarchies of ideas and planning. Outside of those uses a more general diagramming software package like ConceptDraw DIAGRAM is a better option.
Anonymous | TrustRadius Reviewer

SmartDraw

I believe SmartDraw is a great tool for small- to mid-sized organizations for simplifying the production and management of org charts. We've also had the PMO experiment with the use of some of their flow charts as well.If an organization has an HCM with the capability of producing (good!) org charts, that is likely the best option... but many that I have used in my 30-year HR career don't. So there is definitely a need for SmartDraw in the market!
Brad Holliday, PHR, SHRM-CP, CBM, MBA | TrustRadius Reviewer

Pros

ConceptDraw MINDMAP

  • For an idea, put whatever comes to your mind and organize with ConceptDraw MINDMAP.
  • Easily create slideshows for a business presentation of your idea without going for any other tool.
  • Easily export the work to PDF, PowerPoint and any image format for quick share.
  • Best note taking application which we can connect to our existing work.
SureshRaju Pilli | TrustRadius Reviewer

SmartDraw

  • Ability to quickly and efficiently create flowcharts and org charts that are pleasing to the eye.
  • Cloud document storage always a plus. Can access work in progress anywhere.
  • Ability to export in multiple formats to fit your needs.
Anonymous | TrustRadius Reviewer

Cons

ConceptDraw MINDMAP

  • Interface can be a bit cluttered, takes some work to use efficiently for more than basic maps.
Anonymous | TrustRadius Reviewer

SmartDraw

  • SmartDraw can still be a bit slow at times. While the ability to create complex charts and and figures that have multiple connecting (and intersecting) lines has improved, there are still some instances where SmartDraw can improve in (i.e.- sometimes I'm forced to freeze lines that I don't want a newly created line to automatically connect to).
  • Restructuring the ribbon to be more user friendly and intuitive could also go a long way. I am not sure why text alignment is all the way to the right of the ribbon on the user interface. It is nearly non-existent when I minimize my window. To me, the functionality in the Design ribbon does not make sense (only because I use PowerPoint and Word on a daily basis). Design is more content creation and editing, sort of like the functionality in the Home ribbon.
  • Creating additional right mouse click shortcut options would also save lots of time. I don't want to have to go to the ribbon every time I need to group or ungroup different sets.
  • Printing and properly adjusting printing is a nightmare. It is not intuitive, manually adjusting only complicates things, and there aren't enough options that allow for properly adjusting your window for printing. Printing functionality is too complex and a real deterrent when attempting to share content with clients.
Anonymous | TrustRadius Reviewer

Support Rating

ConceptDraw MINDMAP

ConceptDraw MINDMAP 7.9
Based on 2 answers
Support team is one of the best in ConceptDraw MINDMAP, the response was quick and solution for the problem is clear with best ticketing management. The right customer approach gives you hassle free interaction with support team.
SureshRaju Pilli | TrustRadius Reviewer

SmartDraw

SmartDraw 8.5
Based on 4 answers
They are always very helpful, we get computers every two years and I have to call them to move the license from one computer to another and they do it with a smile in their voice!
Trish Kootstra | TrustRadius Reviewer

Alternatives Considered

ConceptDraw MINDMAP

Best tool for brainstorming ideas and gathering requirements with an easy way to connect the information. The other software which we tried had limited options and were more time consuming. The pricing model of ConceptDraw MINDMAP is simple and straightforward. Apart from pricing, the mind mapper tools gives the best way to express your idea and easy to build presentations.
SureshRaju Pilli | TrustRadius Reviewer

SmartDraw

Indigo Studio and Visio were other products used in my department.We chose SmartDraw over Visio on both features and cost.
Cyndi Recker | TrustRadius Reviewer

Return on Investment

ConceptDraw MINDMAP

  • More efficient brainstorming
Anonymous | TrustRadius Reviewer

SmartDraw

  • Positive impact - easier to create professional looking drawing and send back and forth to superintendent for editing.
  • Easier to e-mail copies or drawing changes to our customers.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ConceptDraw MINDMAP

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
$199*

* per seat

SmartDraw

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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