ConceptDraw MINDMAP vs. SmartDraw

Organising results of brainstorming session for threat and error management solutions is how we mostly use ConceptDraw MINDMAP. Another common use is for dynamic note taking while attending conferences or classes. It can also be used to prepare notes when giving classes. We also used it sometimes for accident investigation analysis, building diagrams of probable causes leading to the event.

Incentivized

I believe SmartDraw is a great tool for small- to mid-sized organizations for simplifying the production and management of org charts. We've also had the PMO experiment with the use of some of their flow charts as well. If an organization has an HCM with the capability of producing (good!) org charts, that is likely the best option... but many that I have used in my 30-year HR career don't. So there is definitely a need for SmartDraw in the market!

Incentivized

• Brainstorming
• Documenting hierarchies

Incentivized

• Provides examples to work off of--these are helpful when you don't know exactly where to start.
• Provides a number of stylistic options without making things too complex, so you can be creative without getting overwhelmed.
• Provides a wide variety of templates, meets a wide variety of needs.

Incentivized

• Limited drawing tools with the free version
• initially seemed a bit fiddly to navigate
• the interface was a bit 'busy'

• A month-to-month plan would be ideal for users that don't have a need to create many projects
• The sidebar navigation can be a little confusing with all of the tools listed.
• Offering customizable plans with only the feature you need would simplify navigation

Incentivized

Support team is one of the best in ConceptDraw MINDMAP, the response was quick and solution for the problem is clear with best ticketing management. The right customer approach gives you hassle free interaction with support team.

They are always very helpful, we get computers every two years and I have to call them to move the license from one computer to another and they do it with a smile in their voice!

Incentivized

As we were already using PROJECT, it became obvious that ConceptDraw MINDMAP was the product to use. The integration between those two products is very convenient and useful. The fact that ConceptDraw MINDMAP solutions was usable on Mac OS was also a pre requisite for us. We did not use any other Mind Map software.

Incentivized

We have used Corel Draw and Adobe Acrobat. Both of those tools were good when they came out but the abilities of SmartDraw far outweigh both those tools. Corel Draw was also more complex to operate and do tasks, as was Adobe Acrobat in which some basic tasks took additional steps to complete.

Incentivized

• More efficient brainstorming

Incentivized

• SmartDraw has provided good return for our internal purposes. Using it to understand an organization's structure and inner workings has been valuable. On the client side, creating steps and businesses processes has also been a big plus. It has helped decrease confusing reporting structures and has provided a detailed map for individuals to understand where they fit within their organization.
• Unfortunately, SmartDraw has been somewhat inefficient with some of the more complex projects on our plate and has really deterred certain employees from even wanting to use it.

Incentivized