What users are saying about
11 Ratings
6 Ratings
11 Ratings
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Score 7.7 out of 100
6 Ratings
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Score 9.3 out of 100

Feature Set Ratings

  • Concord ranks higher in 1 feature set: Contract Monitoring

Contract Authoring

8.7

Concord

87%

ContractZen

Feature Set Not Supported
N/A
Concord ranks higher in 4/4 features

Contract creation

9.7
97%
6 Ratings
N/A
0 Ratings

Contract templates

8.0
80%
6 Ratings
N/A
0 Ratings

Clause library/saved fields

8.0
80%
5 Ratings
N/A
0 Ratings

Guided logic

9.1
91%
1 Rating
N/A
0 Ratings

Contract Collaboration

9.0

Concord

90%

ContractZen

Feature Set Not Supported
N/A
Concord ranks higher in 6/6 features

Contract sharing

9.3
93%
6 Ratings
N/A
0 Ratings

Contract editing

8.4
84%
6 Ratings
N/A
0 Ratings

Collaborating on contracts

8.7
87%
6 Ratings
N/A
0 Ratings

MS Word plug-in

8.5
85%
2 Ratings
N/A
0 Ratings

Approval process

9.7
97%
5 Ratings
N/A
0 Ratings

Interdepartmental workflows

9.7
97%
5 Ratings
N/A
0 Ratings

Contract Monitoring

9.0

Concord

90%
8.3

ContractZen

83%
Concord ranks higher in 5/7 features

Contract database

8.7
87%
6 Ratings
9.7
97%
3 Ratings

Legacy contracts

9.0
90%
4 Ratings
N/A
0 Ratings

Contract search

7.7
77%
6 Ratings
9.3
93%
3 Ratings

Contract milestone reminders & alerts

9.5
95%
4 Ratings
9.0
90%
3 Ratings

Custom contract reports

9.5
95%
4 Ratings
5.3
53%
3 Ratings

Tracking contract status

9.5
95%
5 Ratings
N/A
0 Ratings

Compliance check

9.1
91%
1 Rating
N/A
0 Ratings

Attribute Ratings

  • ContractZen is rated higher in 1 area: Support Rating
  • Concord and ContractZen are tied in 2 areas: Likelihood to Recommend, Usability

Likelihood to Recommend

9.3

Concord

93%
6 Ratings
9.3

ContractZen

93%
5 Ratings

Likelihood to Renew

Concord

N/A
0 Ratings
9.1

ContractZen

91%
1 Rating

Usability

9.7

Concord

97%
3 Ratings
9.7

ContractZen

97%
4 Ratings

Support Rating

7.4

Concord

74%
3 Ratings
9.3

ContractZen

93%
5 Ratings

Implementation Rating

Concord

N/A
0 Ratings
9.1

ContractZen

91%
2 Ratings

Likelihood to Recommend

Concord

Concord is honestly suited for all types of organizations because the software is flexible in its application and very easy to implement. In addition, Concord offers exceptional customer service with professionals who will work with you to ensure success, whether it be through training, problem-solving, or even finding ways to engage employees to maximize the benefit of the software. Most appreciated about Concord is their willingness to listen to their users to constantly evolve with new features or added functionality based on customer feedback.
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ContractZen

ContractZen is perfect for small and medium business where the use case is to manage contracts, get alerts, and track details about contract. ContractZen has other features such as meeting management, eSignatures etc. We focus primarily on contract management and are pleased with it. ContractZen has a lot of competition and many competitors have a full contract lifecycle, which is desirable in large companies. ContractZen does not have a full contract lifecycle process. Full contract lifecycle will have request for comments/proposals, NDA, quotes, implementation proposals etc. go through multiple people, multiple layers of approval etc. and different triggers in the contract would generate different tasks for staff to manage the contract till the contract expires. Large and complex companies have needs that ContractZen may not be suitable for
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Pros

Concord

  • Templates are easy to create and utilize.
  • Concord has its internal e-signature tool.
  • Concord can group by template, active, in progress, etc. and color codes the same.
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ContractZen

  • The easy storage of contracts is important. Easier than a shared hard drive folder or a jointly administered Excel sheet, both of which we tried to use in the past.
  • The alerts of key contract dates is crucial. Knowing what needs to be terminated or at least considered has saved us money.
  • Simple signing of contracts electronically has saved us money in getting from an agreed to contract to a signed one in minutes.
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Cons

Concord

  • Make it easier to find the templates from any page
  • Improve the search function--it's sometimes difficult to find specific documents when searching
  • Change back to "limited editor" and "no editing rights" when sharing documents; the new term of "viewer" makes it seem like nothing can be edited at all
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ContractZen

  • I would like one view of entire client history.
  • It would be nice to put the client information in once and then simply add on contract extensions in the same folder.
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Pricing Details

Concord

Starting Price

$0

Editions & Modules

Concord editions and modules pricing
EditionModules
FreeFree1
Standard172
Pro343
EnterpriseContact sales team4

Footnotes

  1. none
  2. per user / month
  3. per user / month
  4. none

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

All inclusive pricing built for you. Concord pricing includes implementation, services, and unlimited support. All Concord plans include unlimited documents and unlimited e-signatures.

ContractZen

Starting Price

$9.5 per month per user

Editions & Modules

ContractZen editions and modules pricing
EditionModules
ContractZen9.501

Footnotes

  1. per month per user

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Likelihood to Renew

Concord

No answers on this topic

ContractZen

The inexpensive ContractZen saves time and money and is a joy to use
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Usability

Concord

Concord is extremely user friendly and saves me so much time! How else would I be able to manage all of the contracts for 9 different agencies all by myself?!?
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ContractZen

Very user friendly
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Support Rating

Concord

I gave it a five because it was the closest to a neutral response. I have not had issues with Concord and have not had a reason to contact support, so I don't have an accurate opinion here. From my conversations with our legal team, it seems they have been able to work with the support team at Concord to get any potential issues resolved in a timely manner.
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ContractZen

The best part about ContractZen is that I needed no support. I had a couple questions in the last 2 years which were answered accurately within hours. Everything has worked as expected.
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Implementation Rating

Concord

No answers on this topic

ContractZen

The capture of the new contracts is more important than the old contracts, somewhat counterintuitively. Once you start saving time using the electronic signing and retrieval, adding old material is easier. Old material additions fit our annual schedule as we've done them during periods of less administrative work.
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Alternatives Considered

Concord

I would rather not compare apples and apples nor apples and oranges, and just share Concord has been an excellent Contract Management System for current organization.
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ContractZen

ContractZen is true value for the money and far more simpler than more advanced systems
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Return on Investment

Concord

  • Since our implementation, I am saving a few hours a month in managing our IC contracts.
  • When people have questions about contracts, now it's clear "Hey, look in Concord" versus "Hey, does John or Sally have this contract?".
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ContractZen

  • Easier to manage contracts.
  • More contracts are being renewed on a timely basis.
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Screenshots

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