Likelihood to Recommend Concord is honestly suited for all types of organizations because the software is flexible in its application and very easy to implement. In addition, Concord offers exceptional customer service with professionals who will work with you to ensure success, whether it be through training, problem-solving, or even finding ways to engage employees to maximize the benefit of the software. Most appreciated about Concord is their willingness to listen to their users to constantly evolve with new features or added functionality based on customer feedback.
Read full review In a Newsroom, sensitive information may be shared via PDF documents, such as interviews with confidential sources. Foxit PDF Editor's security features, such as password protection can be useful in ensuring the confidentiality of such documents. Foxit PDF Editor is a versatile tool that can be useful in a variety of scenarios in a newsroom, from editing news scripts to collaborating on news reports to creating graphics and visuals. Its advanced features and ease of use make it a popular choice among newsroom professionals.
Read full review Pros Templates are easy to create and utilize. Concord has its internal e-signature tool. Concord can group by template, active, in progress, etc. and color codes the same. Suzanne Smart Director, Legal Affairs and Senior Contract Administrator
Read full review FoxitPhantom carries superior editing tools over Adobe Acrobat and similar products. It allows you to modify text, images, & objects in a more robust fashion Integrates well with Microsoft Office products such as Word, PPT, & Excel Allows you to work in a nearly paperless environment Read full review Cons Make it easier to find the templates from any page Improve the search function--it's sometimes difficult to find specific documents when searching Change back to "limited editor" and "no editing rights" when sharing documents; the new term of "viewer" makes it seem like nothing can be edited at all Read full review I have a dual monitor setup at work and there are times when I wish that I could view pdf documents on both monitors at the same time. I have not yet figured out how to do that with FoxitPhantom as it appears to limit the user to displaying multiple pdf documents as separate tabs on the same screen. If dual screen is an option in the software, it needs to be more apparent. I can't think of any other desired improvements. This software really does everything that I need it to do. Read full review Likelihood to Renew Because very few editors are so easy to use and deploy backed by speed and performance. Foxit PDF is known for its speed and performance, allowing users to open and work with PDF files quickly and efficiently
Foxit's user-friendly interface is easy to navigate and use, making it a popular choice for users who are new to PDF software.
Read full review Usability Concord is extremely user friendly and saves me so much time! How else would I be able to manage all of the contracts for 9 different agencies all by myself?!?
Read full review Foxit Phantom is pretty easy to use, but it is not as intuitive as the latest Adobe PDF products. Although the initial transition across the organization was filled with negative reactions, I think that over a few months, all departments were able to adapt to the new software and feel like they could find what they need within the tool.
Read full review Performance FoxitPhantom PDF integrates very well with the Microsoft Office products, which is where I found I use this the most. It performs about as well as can be expected, without any out of place latency. Whether it be merging, deleting, editing or rearranging pages, its performance holds up even with larger documents.
Read full review Support Rating I gave it a five because it was the closest to a neutral response. I have not had issues with Concord and have not had a reason to contact support, so I don't have an accurate opinion here. From my conversations with our legal team, it seems they have been able to work with the support team at Concord to get any potential issues resolved in a timely manner.
Read full review I haven't personally had interaction with the customer support from FoxitPhantom, however based on conversations I have had with members in the organization, I was given positive feedback. Their website has a lot of information and tutorials. If you need to contact them, they are quick to respond. User manuals are readily available.
Read full review Alternatives Considered I would rather not compare apples and apples nor apples and oranges, and just share Concord has been an excellent Contract Management System for current organization.
Read full review I would say that when you want to get a bigger share of the market and take business from long time consolidated applications like
Acrobat , you really need to try harder and give something more to the user to be able to change their mind and switch to Foxit. In our case licensing was an important factor and at the beginning we had a small learning curve with users asking how to open PDF files and what was that orange icon. The truth is that we as users accepted the new software happily because simply said: it does the job. After using Foxit I would not go back to
Acrobat , I like better the connectivity, the simplicity and the way it manages the tabs.
Read full review Return on Investment Since our implementation, I am saving a few hours a month in managing our IC contracts. When people have questions about contracts, now it's clear "Hey, look in Concord" versus "Hey, does John or Sally have this contract?". Read full review We have cut our mailed AR by over 60% by exporting to foxit and emailing. We have cleared an entire room to be used as additional office space by scanning in old documents. The feature that allows you to directly type onto PDFs has increased our quality control by allowing us to highlight or add notes to important info. Read full review ScreenShots