Concord vs. Intelex

Concord is honestly suited for all types of organizations because the software is flexible in its application and very easy to implement. In addition, Concord offers exceptional customer service with professionals who will work with you to ensure success, whether it be through training, problem-solving, or even finding ways to engage employees to maximize the benefit of the software. Most appreciated about Concord is their willingness to listen to their users to constantly evolve with new features or added functionality based on customer feedback.

Incentivized

I would caution colleagues to make sure the system does what they need it to do and get it all in writing.

Incentivized

• Templates are easy to create and utilize.
• Concord has its internal e-signature tool.
• Concord can group by template, active, in progress, etc. and color codes the same.

Incentivized

• Report and dashboard
• Supplier audit
• Non conformity
• Approved vendor list
• Audit cycle

Incentivized

• Make it easier to find the templates from any page
• Improve the search function--it's sometimes difficult to find specific documents when searching
• Change back to "limited editor" and "no editing rights" when sharing documents; the new term of "viewer" makes it seem like nothing can be edited at all

Incentivized

• Implementation process is very difficult unless you are using the product out of the box
• Licensing model is frustrating but they are willing to be flexible to make things work

Incentivized

Concord is extremely user friendly and saves me so much time! How else would I be able to manage all of the contracts for 9 different agencies all by myself?!?

Incentivized

I gave it a five because it was the closest to a neutral response. I have not had issues with Concord and have not had a reason to contact support, so I don't have an accurate opinion here. From my conversations with our legal team, it seems they have been able to work with the support team at Concord to get any potential issues resolved in a timely manner.

Incentivized

We just upgrade the document control application from V5 to V6. There are still quite a bit of issues left unresolved.

Incentivized

I would rather not compare apples and apples nor apples and oranges, and just share Concord has been an excellent Contract Management System for current organization.

Incentivized

We felt Intelex was more user friendly and provided the services we were seeking in a system. We evaluated all applications vs. our company needs and wants.

Incentivized

• Since our implementation, I am saving a few hours a month in managing our IC contracts.
• When people have questions about contracts, now it's clear "Hey, look in Concord" versus "Hey, does John or Sally have this contract?".

Incentivized

• Postive
• Improved process efficiency and

Incentivized