Likelihood to Recommend It is well suited to a user community that is computer savvy. It is great for posting service requests because they can be done from a smartphone while walking through the building. Classified ads are helpful in allowing residents to rent parking spots or sell goods. The Survey feature is helpful for measuring the pulse of the community on different issues.
Read full review VTS is well suited for any leasing environment; we use it exclusively for our in-house team, but it is also very functional for brokers and outside agents. We have some people who travel extensively, and they are able to keep abreast of activity through the mobile functionality of VTS. It provides a good set of email digests and reports on key items such as lease expirations and daily activities.
Read full review Pros It allows me to manage the contact information for residents, owners, staff and contractors all in one. It allows me to communicate with a selected group of people at a time. It allows me to customize the amenities, pool, billiards, party room, etc. in a user-friendly way. It has a store feature for residents to purchase products conveniently with their credit card. Read full review Provides real-time detailed reporting to our clients. Allows team collaboration and keeps everyone on task and organized. VTS is specifically customized for our day to day business transactions which allows for our team complete business transactions in a timely and efficient manner. Read full review Cons The home screen is not very modern. There are graphs and silly things on there. Emailing the help desk doesn't seem to work....an electronic response comes in but not an answer. If you call, you get a live agent immediately though. Everything else is great. Read full review Uploading market data is difficult. They still have you email a document to them. Fluidity of pricing. This is getting better, but it's still a bit awkward. On my end, we pay by the square foot. But we have a multi-year contract, so it's annoying to have to continually work on the billing as our portfolio trades and acquisitions are finalized. Self help section. Emailing support is very quick and easy. Generally you get correct and helpful information very quickly. But their knowledge library is not robust enough yet. Read full review Support Rating Condo Control Central is a modern, convenient and powerful tool for our Condominium Corporation, which allows us to effectively automate its communication processes. CCC includes many sections such as announcements, service requests, security reports, as well as a reliable communication system.
Read full review Alternatives Considered The interface is clean and self explanatory. It is easy to operate and communication has been made so easy and secure.
Read full review We looked at a number of products when making the decision to go with VTS. What we found was that most of the other products in the space were either real estate addons to SalesForce, or an additional module to a software that was focused on another use, like accounting or property management. VTS was the only product we reviewed that was born, bred, and focused on commercial real estate. It became apparent that it was best in breed at the time, and they have been aggressive at making product enhancements and continuous improvement to stay the leader in their space.
Read full review Return on Investment As Fire & Safety Chair, I now have the platform to organize, plan, and communicate to all residents and owners in the building. As chair of the social committee I can plan, book, advertise and communicate all events to the entire group of tenants and owners As workshop chair, I post rules, notices and privileges of registered users of the shop. Read full review VTS has helped with efficiencies. Read full review ScreenShots Condo Control Screenshots