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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Connecteam

    Score9.5 out of 10
    Small Businesses (1-50 employees)
    Connecteam is a workforce management platform designed to streamline operations and enhance communication for businesses of all sizes. Connecteam helps companies manage, train and communicate with the non-desk teams more efficiently. Connecteam offers a mobile-first platform that helps improve communication, and enhance daily processes. What Connecteam offers: Employee Scheduling: To create and manage…

    $35

    per month for the first 30 users

    WorkHub Tasks

    Score9 out of 10
    N/AWorkHub Tasks is a task management platform that is designed to help organizations build better relationships with customers. The platform provides roles and rights to ensure that data privacy is maintained both within and outside the company. WorkHub Tasks also includes escalation management features, which help ensure that tasks are completed on time and according to the requirements. Additionally, the platform allows for ticket creation from multiple channels, such as email and…

    $1

    per month per user

    Pricing
    ConnecteamWorkHub Tasks
    Editions & Modules
    Small Business
    $0
    Up to 10 users.
    Basic
    $35
    per month For the first 30 users, $0.6 / month for each additional user
    Advanced
    $59
    per month For the first 30 users, $1.8 / month for each additional user
    Expert
    $110
    per month For the first 30 users $3.6 / month for each additional user
    Enterprise
    Custom
    For 200 users and up. Please contact sales for a quote.
    No answers on this topic
    Offerings
    Pricing Offerings
    ConnecteamWorkHub Tasks
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalRequired
    Additional DetailsUp to an 18% discount is available for annual billing. All plans support up to 200 users. For more than 200 users there is an Enterprise plan with custom pricing to be quoted by a sales representative.—
    More Pricing Information
    Features
    ConnecteamWorkHub Tasks
    Incident and problem management
    Comparison of Incident and problem management features of Connecteam and WorkHub Tasks
    Feature
    Connecteam
    -
    Ratings
    WorkHub Tasks
    9.6
    2 Ratings
    16% above category average
    Organize and prioritize service tickets00 Ratings9.42 Ratings
    Expert directory00 Ratings9.42 Ratings
    Subscription-based notifications00 Ratings9.62 Ratings
    ITSM collaboration and documentation00 Ratings10.02 Ratings
    Ticket creation and submission00 Ratings10.02 Ratings
    Ticket response00 Ratings9.42 Ratings
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    ConnecteamWorkHub Tasks
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    Time Doctor
    Score8 out of 10
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    Score9.3 out of 10
    Medium-sized Companies
    Toggl Track
    Score9 out of 10
    LiveAgent
    Score8.8 out of 10
    Enterprises
    TimeCamp
    Score7.3 out of 10
    Front
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConnecteamWorkHub Tasks
    Likelihood to Recommend
    10.0
    (2 ratings)
    9.0
    (2 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ConnecteamWorkHub Tasks
    Likelihood to Recommend
    Connecteam
    Connecteam is great for distributed teams; the messaging feature is good for DMs and group messaging. Sending updates to relevant staff groups is very easy with Connecteam. Furthermore, having required acknowledgements on updates is paramount for compliance and ensuring all employees have received and understood new information that was sent to the team
    Incentivized
    Read full review
    WorkHub
    WorkHub Tasks is best suited for companies searching for a better way to handle customer queries. It is also appropriate to resolve customer queries in time. Last but not least it is well suited for providing excellent customer service.
    Read full review
    Pros
    Connecteam
    • Daily team productivity with time clock feature
    • Easy of running weekly payroll reports
    • Employees to manage and own their time before being approved for payroll
    • Easy to add absences and PTO
    • Free until you need more than 10 users
    • It is great that you can tell where your employees are logging in from ie the office, home or in the field
    Incentivized
    Read full review
    WorkHub
    • The chat feature allows us to have real-time conversations with customers
    • It helps us to resolve customer issues more quickly.
    • WorkHub Tasks make it possible for the team to raise customer satisfaction
    Read full review
    Cons
    Connecteam
    • Adding the ability for employee to be able to set up their own reminders would be beneficial for those that seem to forget to clock in or out
    Incentivized
    Read full review
    WorkHub
    • After the projects are finished, there should be a mechanism to sort them.
    • Search by username ought to be available.
    • There should be a project-based sorting.
    Read full review
    Likelihood to Renew
    Connecteam
    Our team like the product and uses it so there is no reason to change. It works, it is easy, saves us time and headaches
    Incentivized
    Read full review
    WorkHub
    No answers on this topic
    Usability
    Connecteam
    It's a clean interface that's very intuitive to use
    Incentivized
    Read full review
    WorkHub
    No answers on this topic
    Implementation Rating
    Connecteam
    It's easy don't stress just do it
    Incentivized
    Read full review
    WorkHub
    No answers on this topic
    Alternatives Considered
    Connecteam
    Connecteam is far more robust in terms of features. The pricing is better too
    Incentivized
    Read full review
    WorkHub
    HubSpot has a lower learning curve. On the other hand, WorkHub Tasks provides project management on a larger scale, giving more priority to the tasks; that is why it is my favorite.
    Read full review
    Return on Investment
    Connecteam
    • Before Connecteam I hated "Payroll Mondays" because it took a few hours to do everyone's time and upload it for the accountant. Now it takes maybe 15 mintues to do the entire process. I feel like it is more accurate and definitely less time-consuming - saving me money in the long run.
    • Connecteam has also allowed for quick glance time management to reduce overtime. Having accurate info allowing us to redeploy team members as needed and get other off the clock sooner. Or if we are having OT it is not a surprise - we can plan for it
    • Our accountant has love the reporting and has even recommended it to other small business because it provides all the info needed.
    Incentivized
    Read full review
    WorkHub
    • Intelligent query handling due to relative task assignment
    • Smart instead of the hard work enables using resources on other tasks
    • customer retention has gone up significantly
    Read full review
    ScreenShots

    Connecteam Screenshots

    Screenshot of the recognition and rewards feature, to boost employee motivationProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    WorkHub Tasks Screenshots

    Screenshot of WorkHub Tasks AI-based helpdesk ticketing system is designed to automatically read all customer feedback and convert a single query into a ticket. It is then assigned to the relevant person as per the category of the ticket.Screenshot of Once the ticket lands into the helpdesk ticketing system, each customer query is divided into relevant tasks based on their technical requirement. Each expert from the relevant category is allotted their query. If needed, the user can also create a manual task assignment by simply entering the information and assigning it to the relevant person with its deadline. With this process, customer communication becomes simpler and more manageable.Screenshot of The platform is designed to support multiple channel integrations so users can check all customer queries from a single platform. Channels including email service, a business website, or social media sites like Facebook & Twitter, every customer query is handled through WorkHub Tasks.Screenshot of WorkHub Tasks meets security standards with features that include PCI DSS compatibility to encrypt data, whitelisting & blacklisting of data sources, and SSO (Single Sign-On) / Login via Social Media options.