Connecteam vs. WorkHub Tasks

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Connecteam
Score 8.4 out of 10
Small Businesses (1-50 employees)
Connecteam is a solution that enables users to engage and manage non-desk employees with a mobile app. Connecteam's mobile-first platform aims to help improve communication, enhance daily processes and save time. Connecteam boasts users among over 12,000 companies, by more than 100,000 employees worldwide. A subscription starts at $29/month for up to 30 users, and is available via a 14-day trial.
$29
per month for the first 30 users
WorkHub Tasks
Score 9.0 out of 10
N/A
WorkHub Tasks is a task management platform that is designed to help organizations build better relationships with customers. The platform provides roles and rights to ensure that data privacy is maintained both within and outside the company. WorkHub Tasks also includes escalation management features, which help ensure that tasks are completed on time and according to the requirements. Additionally, the platform allows for ticket creation from multiple channels, such as email and…
$1
per month per user
Pricing
ConnecteamWorkHub Tasks
Editions & Modules
Small Business
$0
Up to 10 users. Everything a small business needs.
Basic
$29
per month Fixed price for the first 30 users
Advanced
$49
per month Fixed price for the first 30 users
Expert
$99
per month Fixed price for the first 30 users
Enterprise
Custom
For 200 users and up. Please contact sales for a quote.
No answers on this topic
Offerings
Pricing Offerings
ConnecteamWorkHub Tasks
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeRequired
Additional DetailsConnecteam offers different pricing plans for users to choose from:   Basic > $29/month (billed annually) or $35/month (billed monthly); Advanced > $49/month (billed annually) or $59/month (billed monthly); Expert > $99/month (billed annually) or $119/month (billed monthly).   All plans support up to 200 users. For more than 200 users there is an Enterprise plan with custom pricing to be quoted by a sales representative.
More Pricing Information
Features
ConnecteamWorkHub Tasks
Incident and problem management
Comparison of Incident and problem management features of Product A and Product B
Connecteam
-
Ratings
WorkHub Tasks
9.6
2 Ratings
20% above category average
Organize and prioritize service tickets00 Ratings9.42 Ratings
Expert directory00 Ratings9.42 Ratings
Subscription-based notifications00 Ratings9.62 Ratings
ITSM collaboration and documentation00 Ratings10.02 Ratings
Ticket creation and submission00 Ratings10.02 Ratings
Ticket response00 Ratings9.42 Ratings
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ConnecteamWorkHub Tasks
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User Ratings
ConnecteamWorkHub Tasks
Likelihood to Recommend
10.0
(1 ratings)
9.0
(2 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
ConnecteamWorkHub Tasks
Likelihood to Recommend
Connecteam
I have actually recommended this platform 3 times to fellow contractors and one farmer within the last month. It is easy to set up and intuitive for employees. Our team begged us to keep in after our initial trial and requested we never return to paper time cards. Once you approve time cards it is so easy to run your payroll report and do payroll
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WorkHub
WorkHub Tasks is best suited for companies searching for a better way to handle customer queries. It is also appropriate to resolve customer queries in time. Last but not least it is well suited for providing excellent customer service.
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Pros
Connecteam
  • Daily team productivity with time clock feature
  • Easy of running weekly payroll reports
  • Employees to manage and own their time before being approved for payroll
  • Easy to add absences and PTO
  • Free until you need more than 10 users
  • It is great that you can tell where your employees are logging in from ie the office, home or in the field
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WorkHub
  • The chat feature allows us to have real-time conversations with customers
  • It helps us to resolve customer issues more quickly.
  • WorkHub Tasks make it possible for the team to raise customer satisfaction
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Cons
Connecteam
  • Adding the ability for employee to be able to set up their own reminders would be beneficial for those that seem to forget to clock in or out
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WorkHub
  • After the projects are finished, there should be a mechanism to sort them.
  • Search by username ought to be available.
  • There should be a project-based sorting.
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Likelihood to Renew
Connecteam
Our team like the product and uses it so there is no reason to change. It works, it is easy, saves us time and headaches
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WorkHub
No answers on this topic
Usability
Connecteam
My team is not tech savvy and they were able to implement immediately without issues. Even new team members after a brief education on what app to download they get it
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WorkHub
No answers on this topic
Implementation Rating
Connecteam
It's easy don't stress just do it
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WorkHub
No answers on this topic
Alternatives Considered
Connecteam
We looked at Homebase and talked to a few organizations that were using it but after reviewing the features and easy of implementation Connecteam won
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WorkHub
HubSpot has a lower learning curve. On the other hand, WorkHub Tasks provides project management on a larger scale, giving more priority to the tasks; that is why it is my favorite.
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Return on Investment
Connecteam
  • Before Connecteam I hated "Payroll Mondays" because it took a few hours to do everyone's time and upload it for the accountant. Now it takes maybe 15 mintues to do the entire process. I feel like it is more accurate and definitely less time-consuming - saving me money in the long run.
  • Connecteam has also allowed for quick glance time management to reduce overtime. Having accurate info allowing us to redeploy team members as needed and get other off the clock sooner. Or if we are having OT it is not a surprise - we can plan for it
  • Our accountant has love the reporting and has even recommended it to other small business because it provides all the info needed.
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WorkHub
  • Intelligent query handling due to relative task assignment
  • Smart instead of the hard work enables using resources on other tasks
  • customer retention has gone up significantly
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ScreenShots

Connecteam Screenshots

Screenshot of The recognition and rewards feature, to boost employee motivationScreenshot of Screenshot of Screenshot of Screenshot of Screenshot of

WorkHub Tasks Screenshots

Screenshot of WorkHub Tasks AI-based helpdesk ticketing system is designed to automatically read all customer feedback and convert a single query into a ticket. It is then assigned to the relevant person as per the category of the ticket.Screenshot of Once the ticket lands into the helpdesk ticketing system, each customer query is divided into relevant tasks based on their technical requirement. Each expert from the relevant category is allotted their query. If needed, the user can also create a manual task assignment by simply entering the information and assigning it to the relevant person with its deadline. With this process, customer communication becomes simpler and more manageable.Screenshot of The platform is designed to support multiple channel integrations so users can check all customer queries from a single platform. Channels including email service, a business website, or social media sites like Facebook & Twitter, every customer query is handled through WorkHub Tasks.Screenshot of WorkHub Tasks meets security standards with features that include PCI DSS compatibility to encrypt data, whitelisting & blacklisting of data sources, and SSO (Single Sign-On) / Login via Social Media options.