ConnectWise Cloud Backup vs. IBM Cloud for VMware Solutions

SkyKick does a great job on migrations to Office 365. Their technicians are very helpful in planning the whole process, and the tool itself is quite reliable and resilient. Their cloud backup works OK but it does not provide the most friendly or fastest recovery. It also sits on the expensive side as they charge separately for Exchange and Onedrive/Sharepoint backups.

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VMware Cloud Foundation for Disaster Recovery environment, when the client needs to deploy a pay-as-you-go service or if they need to migrate SAP workloads, you can use VMware Cloud Foundation for Classic and VPC. We are the unique SAP-Certified VMware cloud service provider.

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• Customer Interface for Backups
• Migration support team
• Comprehensive backup suite

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• Adaptable valuing relying upon size and scale.
• The presentation is first rate. Our on-prem climate was continually experiencing slack and general languor. With IBM running everything, it's much smoother.
• Start another group as little as one ESXi worker or scale a current bunch.

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• Response time and [ease] to get hold of
• Integration with 3rd party apps for billing

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• Support is horrible and or non-existent
• Documentation is out of date and incorrect for the most part
• IBM employees and salespeople are not aware of features or offerings
• Does not integrate the Zerto, only Veeam and has limited options for data migration

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It is easy to use and setting it up is simple. The only con is that the pricing is a little bit high as well as documentation is a little low; so we had to do some personal learning to be able to fully utilize the product, or hop on the phone with someone.

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Responsive, technically capable, and friendly. Ive always had a good experience working with SkyKick su[[ort.

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Overall, just a great experience here. No one in my opinion gets a perfect 10/10 rating (no one is ever perfect), so 9/10 is probably as good as it gets! From initial planning to post implementation support, the IBM Cloud and professional services has been there for my group as much as we have needed them. Great job!

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IBM professional services helped us plan and implement the project with great success. They guided the project from planning, scoping, pre-implementation, testing, roll-out, then production and post-production support. We were very impressed with their knowledge of VMware and really appreciated their desire to make our project a success. I would highly recommend them!

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For migration purposes, we have chosen SkyKick over and over again. Their tool just works and does a great job with multiple different sources. Their support team is awesome albeit could be somewhat faster sometimes. Regarding cloud backup, it seems like that space is quite commoditized as every vendor offers the same. SkyKick does have some good promotions on migration costs when signing up for cloud backups as well which makes them more competitive than other vendors.

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IBM Cloud for VMware Solutions stacks up against them, we fully agree there are so many features in IBM cloud for VMware Solutions that make it unique and different. The system provides us hypervisor security level and the system even has live backup and storage capacity of data. This system provides us with accuracy that helps us to reduce errors and vulnerability.

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• Profitable migration business
• Profitable backup solution
• Delivers peace of mind to clients and improves our brand as trusted cloud vendor

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• It has a positive impact on the cost required to maintain our vSphere environment by allowing us to get rid of our vsphere hardware and not worry about maintenance either.
• There have been very few negatives, but one would definitely be the open-ended cost associated with cloud products in general.

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