ConnectWise Cloud Backup vs. CloudAlly by OpenText

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ConnectWise Cloud Backup
Score 7.7 out of 10
N/A
SkyKick is a cloud migration solution, from ConnectWise since the late 2024 acquistion. It features cloud backup and cloud management features for control of customer access to cloud resources.
$200
per month for MSPs
CloudAlly by OpenText
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
CloudAlly, now from Opentext, which acquired CloudAlly parent company Zix in December, 2021, aims to offer an easy and reliable backup solution for leading online services such as Office365, Google Apps, Box and Salesforce. CloudAlly subscriptions include: - Unlimited secure Amazon S3 storage and unlimited retention of daily archives - Archive storage in Amazon’s U.S., E.U. or Australia Data Centers - One-click non-destructive…
$2
user, month
Pricing
ConnectWise Cloud BackupCloudAlly by OpenText
Editions & Modules
No answers on this topic
SharePoint Online and OneDrive backups for Business
$2
user, month
Backup Box for Business and Enterprise
$2
user, month
Gmail Backup
$2
user, month
Yahoo! Mail Backup
$2
user, month
IMAP Backup
$2
user, month
Amazon DynamoDB and SimpleDB Backups
$2
user, month
office-365-backup
$3
user, month
Google Apps Backup
$3
user, month
Salesforce Backup
$3
user, month
Offerings
Pricing Offerings
ConnectWise Cloud BackupCloudAlly by OpenText
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ConnectWise Cloud BackupCloudAlly by OpenText
Best Alternatives
ConnectWise Cloud BackupCloudAlly by OpenText
Small Businesses
VMware Cloud Director
VMware Cloud Director
Score 8.5 out of 10
Cove Data Protection
Cove Data Protection
Score 9.2 out of 10
Medium-sized Companies
IBM Cloud for VMware Solutions
IBM Cloud for VMware Solutions
Score 8.0 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Enterprises
VMware Cloud Director
VMware Cloud Director
Score 8.5 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ConnectWise Cloud BackupCloudAlly by OpenText
Likelihood to Recommend
8.9
(2 ratings)
10.0
(1 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
ConnectWise Cloud BackupCloudAlly by OpenText
Likelihood to Recommend
ConnectWise
SkyKick does a great job on migrations to Office 365. Their technicians are very helpful in planning the whole process, and the tool itself is quite reliable and resilient. Their cloud backup works OK but it does not provide the most friendly or fastest recovery. It also sits on the expensive side as they charge separately for Exchange and Onedrive/Sharepoint backups.
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OpenText
CloudAlly is a great backup for Salesforce and Box that is cloud based for a reasonable monthly/annual cost. Thankfully, we have rarely had to use our backups, but the service has been very reliable. It is less appropriate if you are not storing a lot in any of the platforms that they backup
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Pros
ConnectWise
  • Customer Interface for Backups
  • Migration support team
  • Comprehensive backup suite
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OpenText
  • Backup Services
  • Salesforce Backup
  • Box Backup
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Cons
ConnectWise
  • Response time and [ease] to get hold of
  • Integration with 3rd party apps for billing
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OpenText
  • User interface could be easier to use
  • Backups in Salesforce could be easier to view
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Support Rating
ConnectWise
Responsive, technically capable, and friendly. Ive always had a good experience working with SkyKick su[[ort.
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OpenText
No answers on this topic
Alternatives Considered
ConnectWise
For migration purposes, we have chosen SkyKick over and over again. Their tool just works and does a great job with multiple different sources. Their support team is awesome albeit could be somewhat faster sometimes. Regarding cloud backup, it seems like that space is quite commoditized as every vendor offers the same. SkyKick does have some good promotions on migration costs when signing up for cloud backups as well which makes them more competitive than other vendors.
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OpenText
We chose CloudAlly because it had both Box and Salesforce as backup options so we were able to only setup one service, rather than two. The price point is also much better than OwnBackup, which was our second option. I like Skyvia for importing data, but their interface is not as easy to use.
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Return on Investment
ConnectWise
  • Profitable migration business
  • Profitable backup solution
  • Delivers peace of mind to clients and improves our brand as trusted cloud vendor
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OpenText
  • Extra layer of protection on our data
  • Ability to retrieve past data if an issue occurs
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ScreenShots

CloudAlly by OpenText Screenshots

Screenshot of Your ally in the cloudScreenshot of Screenshot of Simple upfront pricing with no hidden fee's