ConnectWise Cloud Backup vs. ShareGate

SkyKick does a great job on migrations to Office 365. Their technicians are very helpful in planning the whole process, and the tool itself is quite reliable and resilient. Their cloud backup works OK but it does not provide the most friendly or fastest recovery. It also sits on the expensive side as they charge separately for Exchange and Onedrive/Sharepoint backups.

Incentivized

ShareGate is well suited for SharePoint on-prem to on prem site migrations, on-prem site to online SharePoint migrations, file share migrations to SharePoint online. Moving power and automating workflows using the ShareGate tool is less appropriate.

Incentivized

• Customer Interface for Backups
• Migration support team
• Comprehensive backup suite

Incentivized

• Migrating Sites and data on harddrives to SharePoint
• Copying all kinds of SharePoint objects between sites
• Reports on Orphaned users and other audit requirements

Incentivized

• Response time and [ease] to get hold of
• Integration with 3rd party apps for billing

Incentivized

• Auditing -connect with MS purview
• Better reports export for permissions matrix
• Better user mapping (poll source and destination sites and try to auto map)

Incentivized

It is a powerful tool for copying files along with their associated metadata and version history. It integrates seamlessly with Microsoft 365 and supports workflow migrations. However, it may not be ideal for non-technical users. Currently, it does not support Power Platform workflow migrations and lacks a pause function—offering only start or stop options during migration.

Incentivized

Overall, I am very satisfied with the ShareGate tool, which is used effectively for migration purposes, not only to migrate the contents from SharePoint to SharePoint but also to the contents from file share to SharePoint. This tool helps us review the warnings/errors from the migrations quickly and helps us identify what caused the errors. I hope the ShareGate product team will consider migration of power automated workflows using this tool in future releases.

Incentivized

The tool is generally very reliable, with minimal downtime or unplanned outages. It performs consistently during migrations and administrative tasks, and users rarely encounter critical application errors.

Incentivized

In most cases, ShareGate performs well—pages load quickly, and reports are generated in a reasonable timeframe, even for moderately complex environments. Its interface is responsive, and it handles standard migrations and administrative tasks efficiently. However, performance can slow down during very large migrations or when processing high volumes of data, especially if the source or destination environments are heavily customized

Incentivized

Responsive, technically capable, and friendly. Ive always had a good experience working with SkyKick su[[ort.

Incentivized

Haven't needed it that many times. But they respond very fast and are knowledgeable. They are easy to reach!

Incentivized

You only need some global admin consent after that you can do almost anything which is available in the app.

Incentivized

For migration purposes, we have chosen SkyKick over and over again. Their tool just works and does a great job with multiple different sources. Their support team is awesome albeit could be somewhat faster sometimes. Regarding cloud backup, it seems like that space is quite commoditized as every vendor offers the same. SkyKick does have some good promotions on migration costs when signing up for cloud backups as well which makes them more competitive than other vendors.

Incentivized

Cost prohibitive since it's based on size migrated and rather expensive. However, the feature-set is VERY good and has some things ShareGate doesn't.

Incentivized

ShareGate scales well across departments and sites, supporting large migrations and tenant moves with strong Microsoft 365 integration. However, it lacks advanced automation, Power Platform support, and pause/resume functionality, which can limit its effectiveness in highly complex or enterprise-scale environments.

Incentivized

• Profitable migration business
• Profitable backup solution
• Delivers peace of mind to clients and improves our brand as trusted cloud vendor

Incentivized

• Share gate has saved my colleagues and I hundreds of hours of migration headaches
• Share Gates reporting tools as an administrator make my job very very simple.
• The ROI could be measured alone in man hours saved migrating environments. That alone has probably paid for the licensing cost

Incentivized