Item: ShareGate
Rating: 8
Author: Verified User

Overall Satisfaction with ShareGate

Use Cases and Deployment Scope

We use ShareGate to move the contents from SharePoint on-premises to SharePoint online, copy the Nintex workflows associated with SharePoint list/site collection to other site collection repositories, and copy contents from file share to SharePoint online/on-prem site collections.

Pros and Cons

Pros

SharePoint on-prem to online migrations with contents.
SharePoint online to online migrations.
File share migrations to SharePoint on-prem or online sites.
Copy the Nintex workflows to SharePoint online.

Cons

Elaborate details about migration errors/warnings.
Copy just workflow abilities, especially power automate, Nintex site workflows/list workflows.
Modern UI look.

Return on Investment

Saved huge time and efforts for SharePoint migrations.
Easy deletion of list/library records via Sharegate tool.
Effective migration reports.

Usability

Overall, I am very satisfied with the ShareGate tool, which is used effectively for migration purposes, not only to migrate the contents from SharePoint to SharePoint but also to the contents from file share to SharePoint. This tool helps us review the warnings/errors from the migrations quickly and helps us identify what caused the errors. I hope the ShareGate product team will consider migration of power automated workflows using this tool in future releases.

Key Insights

Do you think ShareGate delivers good value for the price?

Yes

Are you happy with ShareGate's feature set?

Yes

Did ShareGate live up to sales and marketing promises?

Yes

Did implementation of ShareGate go as expected?

Yes

Would you buy ShareGate again?

Yes

Other Software Used

UiPath Automation Platform, Microsoft Power Automate, Power Apps, Nintex

Likelihood to Recommend

ShareGate is well suited for SharePoint on-prem to on prem site migrations, on-prem site to online SharePoint migrations, file share migrations to SharePoint online. Moving power and automating workflows using the ShareGate tool is less appropriate.

Using ShareGate

Users and Roles

30 - The Sharegate tool is utilized by the technology group within banking departments such as Compliance, Anti-Money Laundering (AML), Analytics teams to streamline Microsoft 365 migrations, manage permissions, and ensure secure data governance. It supports regulatory compliance by enabling efficient content management, auditing, and collaboration across sensitive financial and operational environments.

Support Headcount Required

30 - ShareGate is mainly maintained by technical specialists such as SharePoint Administrators, Developers, Infrastructure Teams, and Cloud Engineers. These professionals handle environment setup, data migrations, issue resolution, and ensure secure, compliant operations across Microsoft 365, supporting efficient collaboration and governance in banking and enterprise settings.

Business Processes Supported

Files migration from File share to SharePoint Online
SharePoint on Prem migrations to SharePoint Online
SharePoint online to SharePoint online migrations

Innovative Uses

Pre-Migration Risk Assessments
Compliance Reporting

Future Planned Uses

Integrate with PowerBI for dashboards reporting
Implement non-production setup for testing new apps, workflows, or security policies

Likelihood to Renew

It is a powerful tool for copying files along with their associated metadata and version history. It integrates seamlessly with Microsoft 365 and supports workflow migrations. However, it may not be ideal for non-technical users. Currently, it does not support Power Platform workflow migrations and lacks a pause function—offering only start or stop options during migration.

Evaluating ShareGate and Competitors

Products Replaced

Key Differentiators

Cloud Solutions
Scalability
Integration with Other Systems

Evaluation Lessons Learned

If we were to do it again, we’d involve more diverse stakeholders, run broader pilot tests, analyze feature gaps, review the vendor roadmap, benchmark with peers, and test scalability to ensure a more informed and future-ready decision.

ShareGate Implementation

Implementation Rating

This rating reflects a generally smooth and effective implementation experience, especially in terms of ease of setup, intuitive interface, and strong support for SharePoint and Microsoft 365 migrations. However, a few limitations—such as the lack of Power Platform workflow support, no pause/resume functionality, and limited customization for complex scenario

Implementation Details / Implementation Partner

Implemented in-house

Implementation Phases

Change Management Lessons

Change management was a big part of the implementation and was well-handled

Implementation Issues

Connection to SharePoint cloud from the Sharegate servers
License configurations

ShareGate Training

Training Types Used

No Training

In-Person Training

Online Training

Ease of ShareGate Training

Yes, for many users—especially those with a technical background—ShareGate is relatively easy to learn without formal training. Its intuitive interface, clear navigation, and helpful in-app guidance make it accessible for SharePoint administrators and IT professionals.

Configuring ShareGate

Product Configurability

Configuration is straight forward for its intended audience—primarily IT professionals, SharePoint administrators, and cloud engineers.

Configuration Lessons

Start by thoroughly planning your migration—use ShareGate’s built-in reporting tools to inventory your environment and prioritize content based on relevance and sensitivity. Before migrating, run pre-migration reports to identify and resolve issues like broken links or unsupported customizations. Carefully configure metadata mapping to preserve document context, and use bulk editing tools to clean or enrich metadata as needed. Permissions should be reviewed and reapplied post-migration to maintain security and compliance

UI Customization

No - we have not done any customization to the interface

Additional Customization Considerations

No.

ShareGate Support

Support Rating

Did not encounter any issues with the tools though it has some limitations

ShareGate Customer Support Pros and Cons

Pros	Cons
Quick Resolution Knowledgeable team Kept well informed Immediate help available Support cares about my success	Poor followup Problems left unsolved Escalation required Need to explain problems multiple times Slow Initial Response

Premium Support

No premium support

Bug Resolution

Exceptional Examples of ShareGate Support

Not applicable

Using ShareGate

Usability Pros and Cons

Pros	Cons
Like to use Relatively simple Easy to use Well integrated Consistent Quick to learn Feel confident using	Requires technical support Cumbersome Lots to learn

Easy Tasks

Bulk content migrations
File and site migrations
Pre-Migration Analysis

Difficult Tasks

Lack of Pause/Resume Functionality of migration jobs
Power Platform Workflow Migrations
Detailed Permission Reconfiguration

ShareGate Reliability

Scalability

ShareGate scales well across departments and sites, supporting large migrations and tenant moves with strong Microsoft 365 integration. However, it lacks advanced automation, Power Platform support, and pause/resume functionality, which can limit its effectiveness in highly complex or enterprise-scale environments.

Reliability and Availability

The tool is generally very reliable, with minimal downtime or unplanned outages. It performs consistently during migrations and administrative tasks, and users rarely encounter critical application errors.

Performance

In most cases, ShareGate performs well—pages load quickly, and reports are generated in a reasonable timeframe, even for moderately complex environments. Its interface is responsive, and it handles standard migrations and administrative tasks efficiently. However, performance can slow down during very large migrations or when processing high volumes of data, especially if the source or destination environments are heavily customized.

Integrating ShareGate

Ease of Integration

Systems Integrated With

Microsoft 365
File Shares / Network Drives
Legacy SharePoint Versions

Future Integration Plans

Power platforms
BI tools

Types of Integration

File import/export
Single Signon

Integration Lessons Learned

Start by clearly defining your goals, such as migration, reporting, automation, or governance. Use ShareGate’s PowerShell module to automate tasks like migrations and report generation. Export reports from ShareGate to monitor usage, permissions, and content activity. Refer to ShareGate’s official documentation for detailed guides and PowerShell script examples.