ConnectWise Cloud Backup vs. Veeam Data Cloud for Azure

SkyKick does a great job on migrations to Office 365. Their technicians are very helpful in planning the whole process, and the tool itself is quite reliable and resilient. Their cloud backup works OK but it does not provide the most friendly or fastest recovery. It also sits on the expensive side as they charge separately for Exchange and Onedrive/Sharepoint backups.

Incentivized

For our purposes I can't particularly find any shortcomings of Veeam Backup for Azure. It has been working well for our needs for a few years now. Maybe for someone with a larger cloud footprint or more complex needs, or maybe someone who wants to be able to deploy and configure the appliance using infrastructure as code it may not be as practical.

Incentivized

• Customer Interface for Backups
• Migration support team
• Comprehensive backup suite

Incentivized

• Reduce storage costs and minimizing the impact on network consuption.
• Veaam Backup for Azure provides application-aware backups for Microsoft SQL Server, ensuring that our data is backed up and available for recovery correctly.
• Replication: Veeam Backup for Azure helps us to replicate our workloads to another Azure region or on-premises environment for disaster recovery purposes and compliance needs.

Incentivized

• Response time and [ease] to get hold of
• Integration with 3rd party apps for billing

Incentivized

• Documentation around service account permissions was a little sparse when we implemented it
• It's sometimes hard to get the reason behind a (rare) job failure without going into logs
• The UI around snapshots and backups could do with some clarity around the restore points that will be available

Incentivized

Plainly, the product just works. I don't have to babysit it.

Incentivized

It was so easy that you thought it wasn't working. Once you saw data and was able to recover it or do a restore with the product those beliefs in the system went to the roof. Once you get a product that does everything you want it to do, you will give it it's props.

Incentivized

Responsive, technically capable, and friendly. Ive always had a good experience working with SkyKick su[[ort.

Incentivized

Great support team!

Incentivized

For migration purposes, we have chosen SkyKick over and over again. Their tool just works and does a great job with multiple different sources. Their support team is awesome albeit could be somewhat faster sometimes. Regarding cloud backup, it seems like that space is quite commoditized as every vendor offers the same. SkyKick does have some good promotions on migration costs when signing up for cloud backups as well which makes them more competitive than other vendors.

Incentivized

Backup Exec was a very clunky application and took forever to backup to and restore from. We would backup to SSD external hard drives from a flash array, but the process still took forever to finish. Sending our data to the Azure blob storage via Veeam is a faster and more secure process than saving to the external hard drives with Backup Exec.

Incentivized

• Profitable migration business
• Profitable backup solution
• Delivers peace of mind to clients and improves our brand as trusted cloud vendor

Incentivized

• We have had fast recovery of documents when needed; sub 10 minutes from start of restore to complete and in the users hands
• Easily a value add for backing up files outside of the given Microsoft retention period; piece of mind
• Easy tool to use with minimal training required to use it and set up backups
• When you do change your cloud licensing it does require manual intervention to update backup data requirements. if the business makes changes then your backup person may not know to make these changes

Incentivized