TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ConnectWise Cloud Backup

    Score7.4 out of 10
    N/ASkyKick is a cloud migration solution, from ConnectWise since the late 2024 acquistion. It features cloud backup and cloud management features for control of customer access to cloud resources.

    $200

    per month for MSPs

    VMware Workstation Pro

    Score8 out of 10
    N/AVMware Workstation Pro is virtualization software which allows running multiple x86-based operating systems on one PC. Users can run Windows, Linux and BSD virtual machines on a Windows or Linux desktop.N/A
    Pricing
    ConnectWise Cloud BackupVMware Workstation Pro
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ConnectWise Cloud BackupVMware Workstation Pro
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ConnectWise Cloud BackupVMware Workstation Pro
    Considered Both Products
    ConnectWise
    No answer on this topic
    VMware by Broadcom
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    95%
    Would buy again
    18 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    19 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    18 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    91%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    19 Answers
    Features
    ConnectWise Cloud BackupVMware Workstation Pro
    Server Virtualization
    Comparison of Server Virtualization features of ConnectWise Cloud Backup and VMware Workstation Pro
    Feature
    ConnectWise Cloud Backup
    -
    Ratings
    VMware Workstation Pro
    7.7
    29 Ratings
    5% below category average
    Virtual machine automated provisioning00 Ratings9.222 Ratings
    Management console00 Ratings6.624 Ratings
    Live virtual machine backup00 Ratings7.322 Ratings
    Live virtual machine migration00 Ratings6.021 Ratings
    Hypervisor-level security00 Ratings9.421 Ratings
    Best Alternatives
    ConnectWise Cloud BackupVMware Workstation Pro
    Small Businesses
    No answers on this topic
    Proxmox VE
    Score9.2 out of 10
    Medium-sized Companies
    No answers on this topic
    VMware vSOM (discontinued)
    Score10 out of 10
    Enterprises
    No answers on this topic
    IBM PowerVM
    Score9.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConnectWise Cloud BackupVMware Workstation Pro
    Likelihood to Recommend
    8.9
    (2 ratings)
    7.7
    (30 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (4 ratings)
    Support Rating
    9.0
    (1 ratings)
    7.7
    (2 ratings)
    User Testimonials
    ConnectWise Cloud BackupVMware Workstation Pro
    Likelihood to Recommend
    ConnectWise
    SkyKick does a great job on migrations to Office 365. Their technicians are very helpful in planning the whole process, and the tool itself is quite reliable and resilient. Their cloud backup works OK but it does not provide the most friendly or fastest recovery. It also sits on the expensive side as they charge separately for Exchange and Onedrive/Sharepoint backups.
    Incentivized
    Read full review
    VMware by Broadcom
    I would not recommend using a VM as a complete replacement for your everyday driver, but I would recommend
    it for testing. One way that I use Workstation Pro is with testing GPO's. I can
    make a change to a user or computer GPO, take a snapshot, reboot the computer
    to pull the GPO, see if it worked. If it didn't, I revert to the last snapshot before the GPO was pulled, make some changes to the GPO again, and test on the test VM. The same style
    of testing can be used with creating and changing scripts for computer changes.
    We have a whole computer setup script that installs software and changes a ton
    of settings. On a VM you can test over and over to make sure the script runs
    how you want it to and revert if you didn't like the script outcome. Especially
    handy with software installs, so you don't have to wait for a program to
    uninstall and then edit the script and run the script again. Using snapshots save me so much time in testing!
    Incentivized
    Read full review
    Pros
    ConnectWise
    • Customer Interface for Backups
    • Migration support team
    • Comprehensive backup suite
    Incentivized
    Read full review
    VMware by Broadcom
    • It provides a great remote access tool for accessing and managing servers in virtual environment. With the security risks surround remote desktop this provides a good alternative to do the same functions.
    • The app itself is very lightweight and easy to install/maintain.
    • Sandbox testing can be a time consuming thing to setup and do. Workstation makes this easy to create, use, and put away. This make you more willing to put new things in the sandbox and test them before production usage.
    • The cost of workstation is very affordable for the functionality that you get and you can try it for free before you buy it.
    • We use it to run apps that can be difficult to setup or conflict with other apps. We just spin this app VM up run it, and then shut it back down. The startup and shutdown is very quick.
    Incentivized
    Read full review
    Cons
    ConnectWise
    • Response time and [ease] to get hold of
    • Integration with 3rd party apps for billing
    Incentivized
    Read full review
    VMware by Broadcom
    • At the moment, it's incompatible with Microsoft's HyperVM, which is used in Docker and the Linux Subsystem on Windows 2 (WSL 2).
    • VMware shared files sometimes stop working and need to be reset.
    • 3D support is limited to Windows and only certain scenarios.
    Incentivized
    Read full review
    Likelihood to Renew
    ConnectWise
    No answers on this topic
    VMware by Broadcom
    It's a solid product, and if they make it compatible with HyperVM (WSL, Docker, etc.) it would be great
    Incentivized
    Read full review
    Usability
    ConnectWise
    No answers on this topic
    VMware by Broadcom
    It is well documented since it is a long actor in the virtualization scene. Easy to use for most user cases. Pretty much not maintenance on the software besides the occasional software updates and/or compatibility issues from time to time.
    Incentivized
    Read full review
    Support Rating
    ConnectWise
    Responsive, technically capable, and friendly. Ive always had a good experience working with SkyKick su[[ort.
    Incentivized
    Read full review
    VMware by Broadcom
    I haven't had to call VMware Workstation support. The majority of the time, whenever I have a problem, I can perform an online search and find the answers I need. Online forums and users with similar situations are generally sufficient to answer any questions I have had, though, from previous experience at another company, their support is outstanding and responsive to circumstances. However, that is generally for a paid support contract and should be expected when you are paying for that support.
    Incentivized
    Read full review
    Alternatives Considered
    ConnectWise
    For migration purposes, we have chosen SkyKick over and over again. Their tool just works and does a great job with multiple different sources. Their support team is awesome albeit could be somewhat faster sometimes. Regarding cloud backup, it seems like that space is quite commoditized as every vendor offers the same. SkyKick does have some good promotions on migration costs when signing up for cloud backups as well which makes them more competitive than other vendors.
    Incentivized
    Read full review
    VMware by Broadcom
    VMware ESXi is more enterprise based whereas VMware Workstation offers capabilities at a lower cost and smaller scale. VMware Workstation Pro is also user friendly and easy to install. It can be utilized on a regular desktop system as the name implies. It helps with also demonstrations when needed to clients without having bulky hardware every time.
    Incentivized
    Read full review
    Return on Investment
    ConnectWise
    • Profitable migration business
    • Profitable backup solution
    • Delivers peace of mind to clients and improves our brand as trusted cloud vendor
    Incentivized
    Read full review
    VMware by Broadcom
    • When updating multiple VM's, this is a much quicker option vs trying to either RDP to them or console using Vcenter
    • We are required to run a VM locally for certain tasks, and this has been the most effective way to use it
    • The ability to manage a VM without having to worry about the console freezing up helps with management
    Incentivized
    Read full review
    ScreenShots