ConnectWise Cloud Backup vs. vRealize Operations (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ConnectWise Cloud Backup
Score 7.7 out of 10
N/A
SkyKick is a cloud migration solution, from ConnectWise since the late 2024 acquistion. It features cloud backup and cloud management features for control of customer access to cloud resources.
$200
per month for MSPs
vRealize Operations (discontinued)
Score 9.1 out of 10
N/A
vRealize Operations, or Aria Operations, provided simplified and automated IT Operations Management across private, hybrid, and multi-cloud environments, and visibility into the entire tech stack, including all physical, virtual, and cloud infrastructure components. The product is no longer available for sale.N/A
Pricing
ConnectWise Cloud BackupvRealize Operations (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ConnectWise Cloud BackupvRealize Operations (discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ConnectWise Cloud BackupvRealize Operations (discontinued)
Best Alternatives
ConnectWise Cloud BackupvRealize Operations (discontinued)
Small Businesses
VMware Cloud Director
VMware Cloud Director
Score 8.5 out of 10
Hyper-V
Hyper-V
Score 8.3 out of 10
Medium-sized Companies
IBM Cloud for VMware Solutions
IBM Cloud for VMware Solutions
Score 8.0 out of 10
Red Hat OpenShift
Red Hat OpenShift
Score 9.2 out of 10
Enterprises
VMware Cloud Director
VMware Cloud Director
Score 8.5 out of 10
Red Hat OpenShift
Red Hat OpenShift
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ConnectWise Cloud BackupvRealize Operations (discontinued)
Likelihood to Recommend
8.9
(2 ratings)
10.0
(6 ratings)
Usability
-
(0 ratings)
8.0
(1 ratings)
Support Rating
9.0
(1 ratings)
8.0
(3 ratings)
User Testimonials
ConnectWise Cloud BackupvRealize Operations (discontinued)
Likelihood to Recommend
ConnectWise
SkyKick does a great job on migrations to Office 365. Their technicians are very helpful in planning the whole process, and the tool itself is quite reliable and resilient. Their cloud backup works OK but it does not provide the most friendly or fastest recovery. It also sits on the expensive side as they charge separately for Exchange and Onedrive/Sharepoint backups.
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Discontinued Products
With the introduction of API-based event alerts, there is no need for a proxy, which is a good option. Its ability to manage infra on a real-time basis is a good option that helps monitor, administer and troubleshoot virtual machines.
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Pros
ConnectWise
  • Customer Interface for Backups
  • Migration support team
  • Comprehensive backup suite
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Discontinued Products
  • Shows us where we can save on cost of keeping machines running, or boosting resources on VM's
  • the ability to plan deployments with scenario plans that can be customized over a specific timeline
  • reports that can be sent and shared with different teams or departments
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Cons
ConnectWise
  • Response time and [ease] to get hold of
  • Integration with 3rd party apps for billing
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Discontinued Products
  • There are less space for customization.
  • Cannot use for OS monitoring.
  • Some option are very complex like getting an ideal VM report.
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Usability
ConnectWise
No answers on this topic
Discontinued Products
It has a good GUI to monitor real-time logs for cloud applications. This is quite a useful tool and preferred over most of the competitive applications in the market.
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Support Rating
ConnectWise
Responsive, technically capable, and friendly. Ive always had a good experience working with SkyKick su[[ort.
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Discontinued Products
The support is pretty good however some of the KB articles still reference different versions of the product so it can be hard to find answers to common questions
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Alternatives Considered
ConnectWise
For migration purposes, we have chosen SkyKick over and over again. Their tool just works and does a great job with multiple different sources. Their support team is awesome albeit could be somewhat faster sometimes. Regarding cloud backup, it seems like that space is quite commoditized as every vendor offers the same. SkyKick does have some good promotions on migration costs when signing up for cloud backups as well which makes them more competitive than other vendors.
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Discontinued Products
SCOM was quite overwhelming when we first set up a POC for it. There was just too much for one person to handle. With vROPs I can manage the product and provide the support needed for my environment. We also have a Solarwinds environment that provides us with a level of detail and alerting we have come to rely upon. vROPS takes it to another level because it links directly into vCenter to provide you with a complete picture of your virtual environment.
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Contract Terms and Pricing Model
ConnectWise
No answers on this topic
Discontinued Products
Not involved in purchasing.
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Return on Investment
ConnectWise
  • Profitable migration business
  • Profitable backup solution
  • Delivers peace of mind to clients and improves our brand as trusted cloud vendor
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Discontinued Products
  • We believe that the ability to preplan deployments with vRealize has proven its return on investments.
  • Our troubleshooting time has been reduced with vrealize because its constantly collecting performance data. typically vrealize will tell us cause of fault before we can determine it ourselves.
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ScreenShots