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ConnectWise Cloud Backup vs. vRealize Operations (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ConnectWise Cloud Backup

    Score7.4 out of 10
    N/ASkyKick is a cloud migration solution, from ConnectWise since the late 2024 acquistion. It features cloud backup and cloud management features for control of customer access to cloud resources.

    $200

    per month for MSPs

    vRealize Operations (discontinued)

    Score8.8 out of 10
    N/AvRealize Operations, or Aria Operations, provided simplified and automated IT Operations Management across private, hybrid, and multi-cloud environments, and visibility into the entire tech stack, including all physical, virtual, and cloud infrastructure components. The product is no longer available for sale.N/A
    Pricing
    ConnectWise Cloud BackupvRealize Operations (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ConnectWise Cloud BackupvRealize Operations (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ConnectWise Cloud BackupvRealize Operations (discontinued)
    Considered Both Products
    ConnectWise
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    ConnectWise Cloud BackupvRealize Operations (discontinued)
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    SolarWinds Virtualization Manager (VMAN)
    Score10 out of 10
    Enterprises
    No answers on this topic
    OpenManage Integration for VMware vCenter
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConnectWise Cloud BackupvRealize Operations (discontinued)
    Likelihood to Recommend
    8.9
    (2 ratings)
    10.0
    (6 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    8.0
    (3 ratings)
    User Testimonials
    ConnectWise Cloud BackupvRealize Operations (discontinued)
    Likelihood to Recommend
    ConnectWise
    SkyKick does a great job on migrations to Office 365. Their technicians are very helpful in planning the whole process, and the tool itself is quite reliable and resilient. Their cloud backup works OK but it does not provide the most friendly or fastest recovery. It also sits on the expensive side as they charge separately for Exchange and Onedrive/Sharepoint backups.
    Incentivized
    Read full review
    Discontinued Products
    With the introduction of API-based event alerts, there is no need for a proxy, which is a good option. Its ability to manage infra on a real-time basis is a good option that helps monitor, administer and troubleshoot virtual machines.
    Incentivized
    Read full review
    Pros
    ConnectWise
    • Customer Interface for Backups
    • Migration support team
    • Comprehensive backup suite
    Incentivized
    Read full review
    Discontinued Products
    • Shows us where we can save on cost of keeping machines running, or boosting resources on VM's
    • the ability to plan deployments with scenario plans that can be customized over a specific timeline
    • reports that can be sent and shared with different teams or departments
    Incentivized
    Read full review
    Cons
    ConnectWise
    • Response time and [ease] to get hold of
    • Integration with 3rd party apps for billing
    Incentivized
    Read full review
    Discontinued Products
    • There are less space for customization.
    • Cannot use for OS monitoring.
    • Some option are very complex like getting an ideal VM report.
    Incentivized
    Read full review
    Usability
    ConnectWise
    No answers on this topic
    Discontinued Products
    It has a good GUI to monitor real-time logs for cloud applications. This is quite a useful tool and preferred over most of the competitive applications in the market.
    Incentivized
    Read full review
    Support Rating
    ConnectWise
    Responsive, technically capable, and friendly. Ive always had a good experience working with SkyKick su[[ort.
    Incentivized
    Read full review
    Discontinued Products
    The support is pretty good however some of the KB articles still reference different versions of the product so it can be hard to find answers to common questions
    Incentivized
    Read full review
    Alternatives Considered
    ConnectWise
    For migration purposes, we have chosen SkyKick over and over again. Their tool just works and does a great job with multiple different sources. Their support team is awesome albeit could be somewhat faster sometimes. Regarding cloud backup, it seems like that space is quite commoditized as every vendor offers the same. SkyKick does have some good promotions on migration costs when signing up for cloud backups as well which makes them more competitive than other vendors.
    Incentivized
    Read full review
    Discontinued Products
    SCOM was quite overwhelming when we first set up a POC for it. There was just too much for one person to handle. With vROPs I can manage the product and provide the support needed for my environment. We also have a Solarwinds environment that provides us with a level of detail and alerting we have come to rely upon. vROPS takes it to another level because it links directly into vCenter to provide you with a complete picture of your virtual environment.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    ConnectWise
    No answers on this topic
    Discontinued Products
    Not involved in purchasing.
    Incentivized
    Read full review
    Return on Investment
    ConnectWise
    • Profitable migration business
    • Profitable backup solution
    • Delivers peace of mind to clients and improves our brand as trusted cloud vendor
    Incentivized
    Read full review
    Discontinued Products
    • We believe that the ability to preplan deployments with vRealize has proven its return on investments.
    • Our troubleshooting time has been reduced with vrealize because its constantly collecting performance data. typically vrealize will tell us cause of fault before we can determine it ourselves.
    Incentivized
    Read full review
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