ConnectWise RMM vs. PDQ Connect

PDQ Connect

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
ConnectWise RMM	Score 8.1 out of 10	N/A	ConnectWise RMM is built upon the Asio platform and combines out-of-the-box automation coupled with robust automation that IT solution providers can use to deliver customized services to their customers. ConnectWise RMM aggregates both software and human elements, covers the spectrum of do-it-yourself (DIY) and do-it-for-you (DFY) delivery options, and integrates an intelligent automation engine. It’s a solution that reinvents how IT solution providers adopt, interact with and manage their…	N/A
PDQ Connect	Score 9.2 out of 10	N/A	A cloud-based patch management solution for system admins, PDQ Connect allows the user to automate deployments, nerd out on reports, access remote devices, and address vulnerabilities in as little as one click — from a single console. PDQ Connect takes care of the IT environment and is designed to help users to: Deploy quickly: Deploy software, files, and…	$1,200 per year 100 devices (minimum)

Pricing

ConnectWise RMM

PDQ Connect

Editions & Modules

No answers on this topic

Basic: $12
per year per device
Plus: $18
per year per device
Premium: $28
per year per device
Premium: $28
per year per device
Premium: $28
per year per device

Offerings

Pricing Offerings
ConnectWise RMM	PDQ Connect
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

Basic $12 per device/year Patch management & inventory insights Includes: - Device inventory - Prebuilt & custom packages - Custom fields & reports Plus $18 per device/year Includes everything in Basic and... - Automated deployments - Remote desktop - Role-based access control - Custom scanners Premium $28 per device/year Includes everything in Plus and... - Vulnerability scanning - Vulnerability prioritization - One-click CVE resolution - API-based integrations

More Pricing Information

See Pricing

Community Pulse
	ConnectWise RMM	PDQ Connect

Best Alternatives
	ConnectWise RMM	PDQ Connect
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User Ratings
	ConnectWise RMM	PDQ Connect
Likelihood to Recommend	7.3 (7 ratings)	- (0 ratings)

User Testimonials
	ConnectWise RMM	PDQ Connect
Likelihood to Recommend	ConnectWise ConnectWise RMM is well suited for my small IT business to keep track of my many clients that a company like mine with less than 5 employees to monitor in one interface. It is very easy to implement, monitor and setup alerts. The monitor of patching is one of the main reasons we went with ConnectWise RMM. We use their ScreenConnect software as wells. Incentivized John Besedic Owner Read full review	PDQ No answers on this topic
Pros	ConnectWise Provides lightweight, easy to install software agent to deploy to client devices Robust reporting, including hardware & installed software reports Provides generally stable service for remote access to client devices Incentivized Verified User Anonymous Read full review	PDQ No answers on this topic
Cons	ConnectWise We lost some functionality with LogMeIn after moving to Command - starting services, adding users in the background on PCs Setting up MAC users is not easy resolving existing tickets in the portal - understanding the ConnectWise notes Account Management - Since ConnectWise took over, we have no idea who our account management team is. Patch Management needs more improvement Incentivized MS Mike Smith IT Director Read full review	PDQ No answers on this topic
Alternatives Considered	ConnectWise Automate (LabTech) would be the aforementioned "heavy-duty" kind of RMM tool. It's big, it's complex, and very capable compared to Continuum Command. That said, the impetus is very much on the service provider to configure and maintain nearly 100% of the product, whereas in Continuum Command there is a lot that is maintained by their team for you. Even without paying for the premium NOC services, the cloud-first construction and other specific features (like the Windows patch testing and delaying, etc.) are clear wins over the more traditional RMMs like Automate. Automate certainly wins in the technical prowess department. Its scripting engine and level of customization are unrivaled across basically all of the rest of the tools out there. As such, it will be very interesting to see what happens now that these two products live under the same roof. Hopefully, someday, a powerful hybrid of the tool that ConnectWise can focus all development on that harness the positives of each. Keep your eyes peeled... Incentivized Verified User Anonymous Read full review	PDQ No answers on this topic
Return on Investment	ConnectWise The product upgrades stay up to date with our business needs. The product is an important part of our overall budget. The product helps with the planning and success of our Department. Incentivized Verified User Anonymous Read full review	PDQ No answers on this topic
ScreenShots		PDQ Connect Screenshots