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Contactability vs. IBM InfoSphere Information Server

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Contactability

    Score7 out of 10
    N/AContactability is a multi-channel marketing platform which automates the lead conversion process.

    $149

    per month

    IBM InfoSphere Information Server

    Score10 out of 10
    N/AIBM InfoSphere Information Server is a data integration platform used to understand, cleanse, monitor and transform data. The offerings provide massively parallel processing (MPP) capabilities.N/A
    Pricing
    ContactabilityIBM InfoSphere Information Server
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ContactabilityIBM InfoSphere Information Server
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    ContactabilityIBM InfoSphere Information Server
    Sales Force Automation
    Comparison of Sales Force Automation features of Contactability and IBM InfoSphere Information Server
    Feature
    Contactability
    6.3
    1 Ratings
    22% below category average
    IBM InfoSphere Information Server
    -
    Ratings
    Customer data management / contact management6.01 Ratings00 Ratings
    Workflow management7.01 Ratings00 Ratings
    Territory management7.01 Ratings00 Ratings
    Opportunity management7.01 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)6.01 Ratings00 Ratings
    Contract management5.01 Ratings00 Ratings
    Quote & order management6.01 Ratings00 Ratings
    Interaction tracking7.01 Ratings00 Ratings
    Channel / partner relationship management6.01 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Contactability and IBM InfoSphere Information Server
    Feature
    Contactability
    4.3
    1 Ratings
    57% below category average
    IBM InfoSphere Information Server
    -
    Ratings
    Case management4.01 Ratings00 Ratings
    Call center management5.01 Ratings00 Ratings
    Help desk management4.01 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Contactability and IBM InfoSphere Information Server
    Feature
    Contactability
    6.0
    1 Ratings
    25% below category average
    IBM InfoSphere Information Server
    -
    Ratings
    Lead management6.01 Ratings00 Ratings
    Email marketing6.01 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Contactability and IBM InfoSphere Information Server
    Feature
    Contactability
    6.7
    1 Ratings
    14% below category average
    IBM InfoSphere Information Server
    -
    Ratings
    Task management6.01 Ratings00 Ratings
    Billing and invoicing management7.01 Ratings00 Ratings
    Reporting7.01 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Contactability and IBM InfoSphere Information Server
    Feature
    Contactability
    6.3
    1 Ratings
    19% below category average
    IBM InfoSphere Information Server
    -
    Ratings
    Forecasting6.01 Ratings00 Ratings
    Pipeline visualization7.01 Ratings00 Ratings
    Customizable reports6.01 Ratings00 Ratings
    Customization
    Comparison of Customization features of Contactability and IBM InfoSphere Information Server
    Feature
    Contactability
    7.0
    1 Ratings
    9% below category average
    IBM InfoSphere Information Server
    -
    Ratings
    Custom fields7.01 Ratings00 Ratings
    Custom objects8.01 Ratings00 Ratings
    Scripting environment6.01 Ratings00 Ratings
    Security
    Comparison of Security features of Contactability and IBM InfoSphere Information Server
    Feature
    Contactability
    6.5
    1 Ratings
    25% below category average
    IBM InfoSphere Information Server
    -
    Ratings
    Single sign-on capability7.01 Ratings00 Ratings
    Role-based user permissions6.01 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Contactability and IBM InfoSphere Information Server
    Feature
    Contactability
    7.0
    1 Ratings
    7% below category average
    IBM InfoSphere Information Server
    -
    Ratings
    Social data6.01 Ratings00 Ratings
    Social engagement8.01 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Contactability and IBM InfoSphere Information Server
    Feature
    Contactability
    7.0
    1 Ratings
    7% below category average
    IBM InfoSphere Information Server
    -
    Ratings
    Marketing automation6.01 Ratings00 Ratings
    Compensation management8.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of Contactability and IBM InfoSphere Information Server
    Feature
    Contactability
    6.0
    1 Ratings
    24% below category average
    IBM InfoSphere Information Server
    -
    Ratings
    Mobile access6.01 Ratings00 Ratings
    Data Source Connection
    Comparison of Data Source Connection features of Contactability and IBM InfoSphere Information Server
    Feature
    Contactability
    -
    Ratings
    IBM InfoSphere Information Server
    8.7
    4 Ratings
    4% above category average
    Connect to traditional data sources00 Ratings9.94 Ratings
    Connecto to Big Data and NoSQL00 Ratings7.54 Ratings
    Data Transformations
    Comparison of Data Transformations features of Contactability and IBM InfoSphere Information Server
    Feature
    Contactability
    -
    Ratings
    IBM InfoSphere Information Server
    9.6
    4 Ratings
    17% above category average
    Simple transformations00 Ratings10.04 Ratings
    Complex transformations00 Ratings9.24 Ratings
    Data Modeling
    Comparison of Data Modeling features of Contactability and IBM InfoSphere Information Server
    Feature
    Contactability
    -
    Ratings
    IBM InfoSphere Information Server
    8.0
    4 Ratings
    1% above category average
    Data model creation00 Ratings8.72 Ratings
    Metadata management00 Ratings7.74 Ratings
    Business rules and workflow00 Ratings8.44 Ratings
    Collaboration00 Ratings8.04 Ratings
    Testing and debugging00 Ratings7.14 Ratings
    Data Governance
    Comparison of Data Governance features of Contactability and IBM InfoSphere Information Server
    Feature
    Contactability
    -
    Ratings
    IBM InfoSphere Information Server
    9.7
    4 Ratings
    18% above category average
    Integration with data quality tools00 Ratings10.04 Ratings
    Integration with MDM tools00 Ratings9.53 Ratings
    Best Alternatives
    ContactabilityIBM InfoSphere Information Server
    Small Businesses
    Salesflare
    Score10 out of 10
    Skyvia
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Informatica PowerCenter (legacy)
    Score9.3 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    SolarWinds Task Factory
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ContactabilityIBM InfoSphere Information Server
    Likelihood to Recommend
    7.0
    (1 ratings)
    8.9
    (5 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    ContactabilityIBM InfoSphere Information Server
    Likelihood to Recommend
    Contactability
    Contactability is really good for teams that are trying to branch out to an untapped market space. Especially those that are trying to disrupt the health insurance scene. This helps them get their foot in the door in the area and their name out in the community. The customer service representatives could be more responsive.
    Incentivized
    Read full review
    IBM
    Information Server is extremely useful to replace manual developments that require a lot of coding effort. It significantly increases the productivity of the initial development and the future maintenance of the processes since it has a visual development environment with self-documentation.
    Read full review
    Pros
    Contactability
    • The software reporting system is really clean and works well and they are good at sending you leads.
    • Their customer service is also willing to work with you and they really tried to help me improve our ROI.
    • Since using Contactability our workflow is changing. We now only pick up the phone when someone is interested in our services. The prescreening is all handled and we have control over the flow, what is said. Even when we're out of the office we can log in from anywhere and see what's happening with our leads and those missed calls get scheduled for us automatically.
    Incentivized
    Read full review
    IBM
    • IIS best for ETL ,not ELT , and many and diffrent source systems.
    • It also can process big data , unstuctured data
    • It is not only DWH , you can use infosphere for analys and see the bigger architecture of your OLTP systems
    Incentivized
    Read full review
    Cons
    Contactability
    • Call the toll-free customer service number and you are transferred to a blank voicemail, with an electronic repeat of the phone number.
    • The software training videos were confusing to non technical users.
    • We encountered bugs with the use of Windows 10. Some of the futures were bugged.
    Incentivized
    Read full review
    IBM
    • I would be nice to have a new web development environment for DataStage.
    • Connectivity Packs such as Pack for SAP Application are a little pricey.
    • It is confusing for new developers the possibility of developing jobs using different execution engines such as Parallel or Server.
    Incentivized
    Read full review
    Likelihood to Renew
    Contactability
    No answers on this topic
    IBM
    • Scale of implementation
    • IBM techsupport
    Incentivized
    Read full review
    Alternatives Considered
    Contactability
    Contactability does a pretty decent job as it is very user-friendly and puts us in contact with our prospective clients. What they could improve on that Insightly does well is training and support. This could be due to the size of the company or their prioritization of resources. Overall we enjoyed Contactability better than Insightly.
    Incentivized
    Read full review
    IBM
    DataStage is more robust and stable than ODI The ability to perform complex transformations or implement business rules is much more developed in DS
    Read full review
    Return on Investment
    Contactability
    • We got our people to become more open minded in trying new software and exploring options for automation.
    • Users got discouraged when the software did not work as it was supposed to and customer service was not there too help.
    • Once used correctly, we did have a large increase in the number of new clients that our office handled.
    Incentivized
    Read full review
    IBM
    • Productivity of the development of integration processes.
    • Better documentation and governance.
    • Reduce training costs of various technologies.
    Read full review
    ScreenShots