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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ContactMonkey

    Score6 out of 10
    N/AContactMonkey tracks internal communications via email, and is a plugin for Outlook and Gmail. ContactMonkey gives users the following capabilities: - Track who opens emails, how many times, in what locations, and what email client or mobile device was used. - Track who clicked the hyperlinks in emails (link to LinkedIn profile, company website, proposal, etc.) - See Open Activities and Activity History - Log a Call, Create a Task and Add an Event - Create, Update or…N/A

    Microsoft Viva Glint

    Score9 out of 10
    N/AA solution to improve engagement and performance with recommended actions and data-driven insights across employee lifecycle and organization-wide surveys. Glint was acquired by LinkedIn in October 2018, and is now Microsoft Viva Glint, an app that is available standalone or as part of Microsoft's Viva Suite of employee engagement applications.N/A
    Pricing
    ContactMonkeyMicrosoft Viva Glint
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ContactMonkeyMicrosoft Viva Glint
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ContactMonkeyMicrosoft Viva Glint
    Considered Both Products
    ContactMonkey Inc.
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    ContactMonkeyMicrosoft Viva Glint
    Small Businesses
    Workplace from Meta (discontinued)
    Score8 out of 10
    No answers on this topic
    Medium-sized Companies
    Workvivo
    Score9.4 out of 10
    Quantum Workplace Engagement Surveys and Pulses
    Score10 out of 10
    Enterprises
    Workplace from Meta (discontinued)
    Score8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ContactMonkeyMicrosoft Viva Glint
    Likelihood to Recommend
    10.0
    (2 ratings)
    8.2
    (5 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ContactMonkeyMicrosoft Viva Glint
    Likelihood to Recommend
    ContactMonkey Inc.
    If you are a sales rep and want to know if your email has been opened without having to use receipts this is perfect. However, many people find this intrusive and inappropriate. I don't believe in this day and age there should be a moral outrage to track your emails but it happens. I particularly like it for Outlook 2016. I've tried Yesaware but found this better suited.
    Incentivized
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    Microsoft
    Glint is a really user friendly and visually appealing platform for survey recipients. They also have a great support team, who are helpful in answering our questions. Areas where Glint can improve is more on the admin side. If you only need to run your surveys a few times a year (which is what we do with our 360 & employee engagement surveys), it’s not going to be bad at all. For our exit interview process, we run them for every leaver and are running into difficulties with how to streamline how to upload the data in an efficient and non-time consuming way. I also think data reporting can be better & more user friendly.
    Incentivized
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    Pros
    ContactMonkey Inc.
    • Uploads information from business cards to your current contact database through your camera phone
    • Great resource for looking up people before meetings and doing other types of background research
    • Use information found on the internet to fill in information about your contact
    Incentivized
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    Microsoft
    • Great way to create and send surveys.
    • Easy to fill out when expecting 100s of responses.
    • Effective at collating response for management teams to review.
    • Ability to complete on mobile devices.
    Incentivized
    Read full review
    Cons
    ContactMonkey Inc.
    • Salesforce integration seems unnecessary
    • Has refresh issues occasionally
    • Can cause slowing issues for Outlook
    • Doesn't have integration with Outlook.com/Exchange
    Incentivized
    Read full review
    Microsoft
    • The commenting process could be improved--sometimes a survey will skip ahead when you aren't ready to proceed
    Incentivized
    Read full review
    Likelihood to Renew
    ContactMonkey Inc.
    Easy to use
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Usability
    ContactMonkey Inc.
    Easy for all users.
    Incentivized
    Read full review
    Microsoft
    INCREDIBLY easy for the end-user. The only questions we had were around confidentiality/anonymity. We tried to further address these with other surveys by calling out and explaining how Glint worked. As an admin, it is also quite simple and easy to find answers when you don't have them.
    Incentivized
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    Support Rating
    ContactMonkey Inc.
    Easy to contact, quick follow-up/
    Incentivized
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    Microsoft
    The technical support has been on point from implementation through to when we were running on our own with our surveys. It's great to have People Science support but we did find that oftentimes we knew our organization better and should be speaking to leadership about these results instead of PS. It was great to throw lines out to them for trends, especially when it came to Covid, Return to Office, and Diversity.
    Incentivized
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    Implementation Rating
    ContactMonkey Inc.
    It is really easy to integrate with GMail, so just start from there
    Incentivized
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    Microsoft
    No answers on this topic
    Alternatives Considered
    ContactMonkey Inc.
    Contact Monkey was the best solution for Outlook 2016. While Yesaware is a good product with Microsoft 365 integration, I found it expensive and too feature rich for what I needed. If you are just trying to find something simple that does what you need well and cheap, this is the best solution on the market. It does have Salesforce integration but I just use the Salesforce product that is free and provides the same or more prospect info.
    Incentivized
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    Microsoft
    The only comparable product I've used is Rypple, which I'm not sure still exists. Glint is a superior product in pretty much every way I can remember, from the employee survey experience to the output reports.
    Incentivized
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    Return on Investment
    ContactMonkey Inc.
    • I've found companies that have shared my email and opened the email 20-60 times but never responded. It gave me an absolute understanding that this was a hot company
    • Sometimes knowing your email is being opened can be very frustrating if you cannot get a response. However, at least you know it was read and they are not interested.
    • My boss and fellow employee's don't like the fact that I know where they are located. It's somewhat divisive in that sense.
    Incentivized
    Read full review
    Microsoft
    • Feeling more involved in company decisions.
    • Getting feedback to management on critical problems.
    • Having a place to vent in anonymity.
    Incentivized
    Read full review
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