ContactMonkey vs. Workshop Software

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ContactMonkey
Score 6.0 out of 10
N/A
ContactMonkey tracks internal communications via email, and is a plugin for Outlook and Gmail. ContactMonkey gives users the following capabilities: - Track who opens emails, how many times, in what locations, and what email client or mobile device was used. - Track who clicked the hyperlinks in emails (link to LinkedIn profile, company website, proposal, etc.) - See Open Activities and Activity History - Log a Call, Create a Task and Add an Event - Create, Update or…N/A
Workshop Software
Score 0.0 out of 10
Small Businesses (1-50 employees)
Workshop Software is cloud-based workshop and garage management software for independent auto repair shops, mechanical workshops, and multi-site service groups. It runs the full job lifecycle in one system - online booking, quoting, job cards, digital vehicle inspections, parts ordering, invoicing, payments, and automated service reminders - and syncs to Xero, QuickBooks Online and MYOB so owners are not re-keying data between systems. What it does Job…
$169
per month
Pricing
ContactMonkeyWorkshop Software
Editions & Modules
No answers on this topic
Silver - Annual
$149/ Month Paid yearly ($1,788)
per year
Silver - Monthly
$169
per month
Gold - Annual
$179/ Month Paid yearly ($2,148)
per year
Gold - Monthly
$199
per month
Platinum - Annual
$249/ Month Paid yearly ($2,988)
per year
Platinum - Monthly
$299
per month
Offerings
Pricing Offerings
ContactMonkeyWorkshop Software
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPrices shown are in USD and are per workshop, not per user. Three editions are available - Silver, Gold and Platinum - each priced per month, with a 20% saving for annual billing (Silver US$149/mo, Gold US$179/mo, Platinum US$249/mo when billed annually, versus US$169, US$199 and US$299 month-to-month). Every plan includes unlimited quotes and job management, booking management, stock and supplier management, vehicle history, global search, management reporting, the free iOS and Android mobile app, and email, phone, live chat and knowledge base support. Gold adds business intelligence, electronic vehicle inspections, online bookings from the workshop's website and the advanced mobile app. Platinum adds multi-site and franchise operations and reporting, shared customer/vehicle/product data across sites, the public API, the online booking API, WorkshopWeb and priority support. Additional users are US$20 per user per month. SMS messages and vehicle registration/VIN lookups are charged at a small per-use fee. There is no setup fee; data import assistance and custom training are optional extras. Workshop Software is also sold in AUD, GBP and ZAR, with local pricing shown on the pricing page. A 14-day free trial is available with no credit card required.
More Pricing Information
Community Pulse
ContactMonkeyWorkshop Software
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ContactMonkeyWorkshop Software
Small Businesses
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Score 9.5 out of 10

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Medium-sized Companies
Zoho Cliq
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Enterprises
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All AlternativesView all alternativesView all alternatives
User Ratings
ContactMonkeyWorkshop Software
Likelihood to Recommend
10.0
(2 ratings)
-
(0 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
ContactMonkeyWorkshop Software
Likelihood to Recommend
ContactMonkey Inc.
If you are a sales rep and want to know if your email has been opened without having to use receipts this is perfect. However, many people find this intrusive and inappropriate. I don't believe in this day and age there should be a moral outrage to track your emails but it happens. I particularly like it for Outlook 2016. I've tried Yesaware but found this better suited.
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Workshop Software Pty Ltd
No answers on this topic
Pros
ContactMonkey Inc.
  • Uploads information from business cards to your current contact database through your camera phone
  • Great resource for looking up people before meetings and doing other types of background research
  • Use information found on the internet to fill in information about your contact
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Workshop Software Pty Ltd
No answers on this topic
Cons
ContactMonkey Inc.
  • Salesforce integration seems unnecessary
  • Has refresh issues occasionally
  • Can cause slowing issues for Outlook
  • Doesn't have integration with Outlook.com/Exchange
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Workshop Software Pty Ltd
No answers on this topic
Likelihood to Renew
ContactMonkey Inc.
Easy to use
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Workshop Software Pty Ltd
No answers on this topic
Usability
ContactMonkey Inc.
Easy for all users.
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Workshop Software Pty Ltd
No answers on this topic
Support Rating
ContactMonkey Inc.
Easy to contact, quick follow-up/
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Workshop Software Pty Ltd
No answers on this topic
Implementation Rating
ContactMonkey Inc.
It is really easy to integrate with GMail, so just start from there
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Workshop Software Pty Ltd
No answers on this topic
Alternatives Considered
ContactMonkey Inc.
Contact Monkey was the best solution for Outlook 2016. While Yesaware is a good product with Microsoft 365 integration, I found it expensive and too feature rich for what I needed. If you are just trying to find something simple that does what you need well and cheap, this is the best solution on the market. It does have Salesforce integration but I just use the Salesforce product that is free and provides the same or more prospect info.
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Workshop Software Pty Ltd
No answers on this topic
Return on Investment
ContactMonkey Inc.
  • I've found companies that have shared my email and opened the email 20-60 times but never responded. It gave me an absolute understanding that this was a hot company
  • Sometimes knowing your email is being opened can be very frustrating if you cannot get a response. However, at least you know it was read and they are not interested.
  • My boss and fellow employee's don't like the fact that I know where they are located. It's somewhat divisive in that sense.
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Workshop Software Pty Ltd
No answers on this topic
ScreenShots

Workshop Software Screenshots

Screenshot of Workshop dashboard. A single view of bookings, jobs in progress, sales and service reminders for the day.Screenshot of Searching for a Customer using the Global Search. Global Search will search virtually anything in the system and find it in an instantScreenshot of Invoice Screen. There are numerous options in the invoicing ensuring you have all the information you need.Screenshot of Booking Calendar. Ensure all your work turns up on time and allocated correctly via the booking Diary. Customer is reminded by text message to ensure they know about their booking.Screenshot of Daily view of the booking diary. Optionally allocate jobs to your mechanics, and easily change or move bookings in the diary.Screenshot of Invoice output. There are numerous options for the way that your invoice looks when printed or send to your client.