ContactOffice vs. Enghouse Vidyo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ContactOffice
Score 4.0 out of 10
Mid-Size Companies (51-1,000 employees)
ContactOffice is a private label cloud collaboration suite including messaging, collaboration and mobility technologies. It is a suite of web applications (Mail, Docs, Calendar, Contacts) that are accessible anytime, anywhere and from any device.N/A
Enghouse Vidyo
Score 9.0 out of 10
N/A
From Enghouse Systems, Vidyo is a web conferencing platform that features video calling and instant chat capabilities. The platform integrates with most environments, networks, and devices.N/A
Pricing
ContactOfficeEnghouse Vidyo
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ContactOfficeEnghouse Vidyo
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Features
ContactOfficeEnghouse Vidyo
Project Management
Comparison of Project Management features of Product A and Product B
ContactOffice
7.8
3 Ratings
2% below category average
Enghouse Vidyo
-
Ratings
Task Management8.73 Ratings00 Ratings
Gantt Charts7.13 Ratings00 Ratings
Scheduling8.13 Ratings00 Ratings
Workflow Automation7.12 Ratings00 Ratings
Mobile Access7.33 Ratings00 Ratings
Search7.12 Ratings00 Ratings
Visual planning tools9.01 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
ContactOffice
7.9
3 Ratings
2% below category average
Enghouse Vidyo
-
Ratings
Chat8.73 Ratings00 Ratings
Notifications8.73 Ratings00 Ratings
Discussions9.02 Ratings00 Ratings
Surveys8.62 Ratings00 Ratings
Internal knowledgebase8.02 Ratings00 Ratings
Integrates with GoToMeeting7.01 Ratings00 Ratings
Integrates with Gmail and Google Hangouts6.01 Ratings00 Ratings
Integrates with Outlook7.01 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
ContactOffice
7.9
3 Ratings
2% below category average
Enghouse Vidyo
-
Ratings
Versioning7.82 Ratings00 Ratings
Video files7.42 Ratings00 Ratings
Audio files8.13 Ratings00 Ratings
Document collaboration9.03 Ratings00 Ratings
Access control8.12 Ratings00 Ratings
Advanced security features7.01 Ratings00 Ratings
Integrates with Google Drive7.92 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
ContactOffice
-
Ratings
Enghouse Vidyo
9.8
9 Ratings
20% above category average
High quality audio00 Ratings9.89 Ratings
High quality video00 Ratings9.99 Ratings
Low bandwidth requirements00 Ratings9.77 Ratings
Mobile support00 Ratings9.89 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
ContactOffice
-
Ratings
Enghouse Vidyo
7.8
9 Ratings
1% below category average
Desktop sharing00 Ratings7.89 Ratings
Whiteboards00 Ratings7.86 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
ContactOffice
-
Ratings
Enghouse Vidyo
7.8
9 Ratings
5% below category average
Calendar integration00 Ratings9.67 Ratings
Meeting initiation00 Ratings9.69 Ratings
Integrates with social media00 Ratings5.04 Ratings
Record meetings / events00 Ratings5.04 Ratings
Slideshows00 Ratings9.78 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
ContactOffice
-
Ratings
Enghouse Vidyo
6.9
8 Ratings
19% below category average
Live chat00 Ratings9.68 Ratings
Audience polling00 Ratings5.05 Ratings
Q&A00 Ratings6.05 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
ContactOffice
-
Ratings
Enghouse Vidyo
8.9
8 Ratings
7% above category average
User authentication00 Ratings9.88 Ratings
Participant roles & permissions00 Ratings9.87 Ratings
Confidential attendee list00 Ratings7.05 Ratings
Best Alternatives
ContactOfficeEnghouse Vidyo
Small Businesses
Stackby
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Score 9.5 out of 10
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Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
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Score 8.4 out of 10
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User Ratings
ContactOfficeEnghouse Vidyo
Likelihood to Recommend
7.3
(3 ratings)
9.8
(9 ratings)
Usability
-
(0 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
8.0
(3 ratings)
User Testimonials
ContactOfficeEnghouse Vidyo
Likelihood to Recommend
ContactOffice
1. Its cloud-based messaging and collaboration suite includes among others an email solution, calendars, address books, documents, polling tool and more. 2. Handling big data, managing events, and reminders. 3. Rich API allowing for a deep integration of the Contact Office applications. 4. Universal access to your data through desktop and mobile. 5. Almost every device supported.
Read full review
Enghouse
I've had HR professionals ask about using it for interviews. Gone are the days where we have to spend hundreds of dollars to fly candidates in or limit ourselves to phone interviews. Vidyo with it's high reliability has saved the organization thousands in travel costs with candidate recruitment. Business meetings that can often be troubling to get leaders and executive all in one room, Vidyo has functioned extraordinarily well in bringing in people from home, on the road, or the airport. Mobile capabilities are easy and fast. Quick daily calls and chats in the office are probably best suited for the free options out there as Vidyo is not a free service like others. Better yet general phone calls will suffice.
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Pros
ContactOffice
  • Can use it from anywhere, can access your documents, emails and others.
  • Can message your group and arrange meetings, and it will notify you.
  • Can manage tasks.
  • Fairly good customer support
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Enghouse
  • I didn't have to sign up, I just need to log into the "room" I was supposed to, so unlike Skype or other instruments, I didn't need to spend time and create my own account.
  • To be honest, the largest online class I've attended had 10 people in it (besides the teacher), but it was a good quality connection.
  • I enjoyed the ability to ask questions or clarifications in the chat (without having to turn on my microphone, so that the teacher could answer the question when he/she finished the thought).
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Cons
ContactOffice
  • Data safety concerns
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Enghouse
  • The design and the branding give little to be desired
  • Customer support is below average
  • The API must be rewritten and add more functions that are commonly requested.
  • Project codes are not well maintained and hard to find.
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Usability
ContactOffice
No answers on this topic
Enghouse
Though not as widely used as Zoom or Google Hangouts, it is very competitive as far as features and usability
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Support Rating
ContactOffice
No answers on this topic
Enghouse
We have an internal tech team dedicated to setup and troubleshooting of Vidyo. This makes it very easy, because we have access to our own employees for help. Rarely have I or anyone I work with had to escalate something to Vidyo themselves, and we're lucky to have the internal administrators that run the show. Almost like Vidyo is ours and ours alone.
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Alternatives Considered
ContactOffice
ContactOffice handles almost all data, all files like doc, pdf, mp3 etc. Task management. Worksection is an all-around project management app that gives users visibility and organization. ContactOffice is a contact management software that helps you to easily manage your data from any computer with a web browser. Worksection is Free: no charge. ContactOffice offers four plans for its Individual version. ContactOffice has more supported Integrations than Worksection.
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Enghouse
Vidyo gives all of the competitors a run for their money. Since it works seamlessly, is easy to use, and has a clean UI. Screenshare could benefit from some work, like the ability to share multiple screens from different users at the same time. The search function could be improved, but overall, it's a great software.
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Return on Investment
ContactOffice
  • Can get documents from anywhere if you forgot your files.
  • Can connect with anyone in your group, chat, share ideas, and requirements in a single instance.
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Enghouse
  • It did help us reach the objective of education - after a while, everyone had a chance to connect and the quality of video/audio once you're in is great. It's just getting there that isn't up to par (but hopefully would be changed in next versions).
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ScreenShots

ContactOffice Screenshots

Screenshot of Easily manage your data in your virtual office