What users are saying about
4 Ratings
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Score 7.1 out of 100
90 Ratings
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Score 8.2 out of 100

Feature Set Ratings

  • ContactOffice ranks higher in 3 feature sets: Project Management, Communication, File Sharing & Management

Project Management

7.8

ContactOffice

78%
7.6

HCL Notes (formerly from IBM)

76%
ContactOffice ranks higher in 5/7 features

Task Management

8.7
87%
3 Ratings
7.0
70%
9 Ratings

Gantt Charts

7.1
71%
3 Ratings
7.0
70%
3 Ratings

Scheduling

8.1
81%
3 Ratings
10.0
100%
9 Ratings

Workflow Automation

7.1
71%
2 Ratings
8.0
80%
6 Ratings

Mobile Access

7.3
73%
3 Ratings
7.0
70%
10 Ratings

Search

7.1
71%
2 Ratings
6.9
69%
9 Ratings

Visual planning tools

9.0
90%
1 Rating
7.0
70%
3 Ratings

Communication

7.9

ContactOffice

79%
6.5

HCL Notes (formerly from IBM)

65%
ContactOffice ranks higher in 6/8 features

Chat

8.7
87%
3 Ratings
9.0
90%
10 Ratings

Notifications

8.7
87%
3 Ratings
7.0
70%
10 Ratings

Discussions

9.0
90%
2 Ratings
8.0
80%
8 Ratings

Surveys

8.6
86%
2 Ratings
4.1
41%
5 Ratings

Internal knowledgebase

8.0
80%
2 Ratings
5.1
51%
7 Ratings

Integrates with GoToMeeting

7.0
70%
1 Rating
5.1
51%
4 Ratings

Integrates with Gmail and Google Hangouts

6.0
60%
1 Rating
7.0
70%
3 Ratings

Integrates with Outlook

7.0
70%
1 Rating
7.0
70%
6 Ratings

File Sharing & Management

7.9

ContactOffice

79%
6.2

HCL Notes (formerly from IBM)

62%
ContactOffice ranks higher in 5/8 features

Versioning

7.8
78%
2 Ratings
3.1
31%
4 Ratings

Video files

7.4
74%
2 Ratings
3.1
31%
5 Ratings

Audio files

8.1
81%
3 Ratings
3.1
31%
5 Ratings

Document collaboration

9.0
90%
3 Ratings
8.0
80%
8 Ratings

Access control

8.1
81%
2 Ratings
8.0
80%
8 Ratings

Advanced security features

7.0
70%
1 Rating
8.0
80%
8 Ratings

Integrates with Google Drive

7.9
79%
2 Ratings
8.0
80%
3 Ratings

Device sync

N/A
0 Ratings
8.0
80%
5 Ratings

Attribute Ratings

  • HCL Notes (formerly from IBM) is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.3

ContactOffice

73%
3 Ratings
8.0

HCL Notes (formerly from IBM)

80%
16 Ratings

Likelihood to Renew

ContactOffice

N/A
0 Ratings
1.7

HCL Notes (formerly from IBM)

17%
5 Ratings

Usability

ContactOffice

N/A
0 Ratings
10.0

HCL Notes (formerly from IBM)

100%
1 Rating

Availability

ContactOffice

N/A
0 Ratings
10.0

HCL Notes (formerly from IBM)

100%
2 Ratings

Performance

ContactOffice

N/A
0 Ratings
10.0

HCL Notes (formerly from IBM)

100%
2 Ratings

Support Rating

ContactOffice

N/A
0 Ratings
9.0

HCL Notes (formerly from IBM)

90%
4 Ratings

Online Training

ContactOffice

N/A
0 Ratings
10.0

HCL Notes (formerly from IBM)

100%
1 Rating

Implementation Rating

ContactOffice

N/A
0 Ratings
9.0

HCL Notes (formerly from IBM)

90%
2 Ratings

Likelihood to Recommend

ContactOffice

1. Its cloud-based messaging and collaboration suite includes among others an email solution, calendars, address books, documents, polling tool and more.2. Handling big data, managing events, and reminders. 3. Rich API allowing for a deep integration of the Contact Office applications.4. Universal access to your data through desktop and mobile. 5. Almost every device supported.
Anonymous | TrustRadius Reviewer

HCL Notes (formerly from IBM)

I often work with teams from other country and regions, hence HCL Notes is a very useful platform for internal company management operations. It standardized organisational work standards in most of the offices worldwide. HCL Notes also enables chat with other team around the world that I find very helpful when initiating conversation or just want to have a quick update rather than sending emails and waiting for replies. However, HCL Notes is not very efficient in web browsing and user still need to use other internet service providers.
Mogana Tashiani | TrustRadius Reviewer

Pros

ContactOffice

  • Can use it from anywhere, can access your documents, emails and others.
  • Can message your group and arrange meetings, and it will notify you.
  • Can manage tasks.
  • Fairly good customer support
Anonymous | TrustRadius Reviewer

HCL Notes (formerly from IBM)

  • It has a really strong and robust database that's extremely scalable and holds up well to thousands of users and many different environments.
  • It has a really good enterprise-grade framework for development custom database applications
  • All of the custom database applications along with the email all have a nice uniform look and feel so their easy-to-use.
  • I really like how it's developed and supported on every client OS (Windows, OSX, Linux)! The competitors definitely do NOT offer this (M$).
Matthew J. Fitzpatrick | TrustRadius Reviewer

Cons

ContactOffice

  • Data safety concerns
RANDHIR KUMAR | TrustRadius Reviewer

HCL Notes (formerly from IBM)

  • Notes' backwards compatibility sometimes gets in the way. Menus are cluttered with extraneous, outdated options and features that modern users will never use, and Preferences are often difficult to navigate for those coming from Gmail or Outlook. We have greatly simplified this via Policies, but users still find it daunting to go through all the options that are available.
  • The IBM Notes client for Windows & Mac is essentially the Eclipse Java development platform...so it is HUGE. Performance initially was very slow but IBM has done a good job of speeding things up. As IBM moves more toward cloud-delivered applications, this will not be as much of a problem.
  • Notes and Domino can be complex to manage for administrators who are more accustomed to ActiveDirectory, Group Policy, etc. Editing a notes.ini file to add a feature, or working with XML files by hand to create a SmartUpgrade kit can be daunting to those coming from more modern administrative roles.
  • Some users claim to "hate" Notes mail. While I have heard this less and less over the past 10 years, we have had 3rd party software offer plugins to Outlook and it's rare to see any for Notes.
  • The client update process should be automated more. I would like to see the Notes client update quietly and quickly more like an Adobe software update. If an update fails it should automatically try again without prompting the user over and over.
  • Notes multiple language spell checking is a downloaded add-on Java-based resource that has to be deployed in a convoluted way that is difficult for users to grasp. Therefore any foreign language spell check updates must be done individually per Notes client by IT, which is unfortunate. I would prefer to see that be a "live download" update option for users to get directly from IBM (don't make me download it and put it on my network).
Jeremiah Benjamin | TrustRadius Reviewer

Pricing Details

ContactOffice

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

HCL Notes (formerly from IBM)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

ContactOffice

No score
No answers yet
No answers on this topic

HCL Notes (formerly from IBM)

HCL Notes (formerly from IBM) 1.7
Based on 5 answers
I've been in IT business and as a Programmer/Developer for 20+ years with too many programming languages experiences/back ground (C/C++/Visual Basic/Basic Program/Unix/COBOL/Java). Also with 18+ years with Lotus Notes/IBM Domino, I am still and always think Lotus Notes is the best RAD platform available!. When the time where resource is very limited and the expectation is very high and the turn around is too short, IBM Domino/Notes is the platform to use and it's the only choice available.
Tom Le | TrustRadius Reviewer

Usability

ContactOffice

No score
No answers yet
No answers on this topic

HCL Notes (formerly from IBM)

HCL Notes (formerly from IBM) 10.0
Based on 1 answer
Easy to use for the user, most of the apps we developed, there is not much need for user training. Most of the times, we just do a demo to the users group and they can pick up from there.
Tom Le | TrustRadius Reviewer

Support Rating

ContactOffice

No score
No answers yet
No answers on this topic

HCL Notes (formerly from IBM)

HCL Notes (formerly from IBM) 9.0
Based on 4 answers
I've been using the production for a very long time and very happy with it. Also, all the online resources and forums for notes is very friendly and easy/quick for getting help. I found out that compared to Microsoft or Oracle or any other platforms, IBM Notes online forum is the best I have seen.
Tom Le | TrustRadius Reviewer

Implementation Rating

ContactOffice

No score
No answers yet
No answers on this topic

HCL Notes (formerly from IBM)

HCL Notes (formerly from IBM) 9.0
Based on 2 answers
Implementation is easy and smooth if the requirement is well gathered/documented. Notes is a RAD platform, all projects in Notes is simple in the implementation step.
Tom Le | TrustRadius Reviewer

Alternatives Considered

ContactOffice

ContactOffice handles almost all data, all files like doc, pdf, mp3 etc. Task management. Worksection is an all-around project management app that gives users visibility and organization. ContactOffice is a contact management software that helps you to easily manage your data from any computer with a web browser. Worksection is Free: no charge. ContactOffice offers four plans for its Individual version. ContactOffice has more supported Integrations than Worksection.
Anonymous | TrustRadius Reviewer

HCL Notes (formerly from IBM)

Outlook has been considered for years as a replacement platform. Pricing and support staff made it prohibitive. Our long-time use of Microsoft Office productivity suite naturally led us to consider the adoption of Office365. A recent investigation told us that Azure Cloud services propel an O365 solution to the forefront. Early adopters in international divisions have paved the way for Azure and O365.
Christopher Stark | TrustRadius Reviewer

Return on Investment

ContactOffice

  • Can get documents from anywhere if you forgot your files.
  • Can connect with anyone in your group, chat, share ideas, and requirements in a single instance.
Anonymous | TrustRadius Reviewer

HCL Notes (formerly from IBM)

  • Over the years, we have lost countless hours of productivity from the thousands of crashes we have experienced.
  • One benefit of IBM Notes is that it is very simple to train a new user on. Many people prefer and are familiar with Google tools, but those that use IBM Notes have very little trouble acclimating themselves.
Anonymous | TrustRadius Reviewer

Screenshots

HCL Notes (formerly from IBM)

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