What users are saying about
1 Ratings
23 Ratings
1 Ratings
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Score 9.1 out of 100
23 Ratings
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Score 6.6 out of 100

Likelihood to Recommend

ContactPigeon

Ideal for eCommerce. It is not the cheapest for a startup but one of the best for a scaling business.
Apostolis Lianos | TrustRadius Reviewer

Emarsys

The Emarsys platform is a great tool for email marketing and automation. If you are looking for a platform that will combine CRM functionality and email automation--this is the suite for you. Email campaigns can be built, scheduled, deployed and A/B tested with ease. The data provided on the back end is robust and helpful. If you are looking for custom development to tie into your email program, I would look for other options.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

ContactPigeon
Emarsys
6.8
WYSIWYG email editor
ContactPigeon
Emarsys
1.0
Dynamic content
ContactPigeon
Emarsys
7.4
Ability to test dynamic content
ContactPigeon
Emarsys
8.5
Landing pages
ContactPigeon
Emarsys
7.0
A/B testing
ContactPigeon
Emarsys
8.8
Mobile optimization
ContactPigeon
Emarsys
7.4
Email deliverability reporting
ContactPigeon
Emarsys
8.3
List management
ContactPigeon
Emarsys
7.4
Triggered drip sequences
ContactPigeon
Emarsys
5.0

Lead Management

ContactPigeon
Emarsys
6.0
Lead nurturing
ContactPigeon
Emarsys
6.0
Lead scoring and grading
ContactPigeon
Emarsys
6.0

Reporting & Analytics

ContactPigeon
Emarsys
8.3
Dashboards
ContactPigeon
Emarsys
9.1
Standard reports
ContactPigeon
Emarsys
8.5
Custom reports
ContactPigeon
Emarsys
7.4

Platform & Infrastructure

ContactPigeon
Emarsys
6.3
API
ContactPigeon
Emarsys
8.0
Role-based workflow & approvals
ContactPigeon
Emarsys
1.0
Customizability
ContactPigeon
Emarsys
9.9

Pros

ContactPigeon

  • Really powerful custom automation
  • Omnichannel marketing automation (Email+Push Notifications+SMS)
  • Great support
Apostolis Lianos | TrustRadius Reviewer

Emarsys

  • Good segmentation
  • Good reporting
  • Once implemented, it's a fast and easy to use tool
Anonymous | TrustRadius Reviewer

Cons

ContactPigeon

  • The UI is too complex sometimes (hopefully their support is always there for us!)
Apostolis Lianos | TrustRadius Reviewer

Emarsys

  • The email and content builder is significantly worse than other email marketing platforms I've used
  • Emails campaigns cannot be used in more than one automation flow
  • Amount of emails collected and being sent for smart insight are inaccurate
  • I've rarely completed a task without some type of user interface error
  • Customer service mostly directs you to help center on website
  • You have to pay extra for training
  • You have to pay extra for reporting in which the system cannot provide
  • Lengthy contract with a high price tag
Joel Samonie | TrustRadius Reviewer

Likelihood to Renew

ContactPigeon

No score
No answers yet
No answers on this topic

Emarsys

Emarsys 9.9
Based on 2 answers
We have no intention of changing Emarsys
Anonymous | TrustRadius Reviewer

Alternatives Considered

ContactPigeon

ContactPigeon is built for eCommerce, while Mailchimp is super easy and a good fit for a smaller company. That's why we switched since we needed a more complete, all-in-one marketing automation solution to scale our online business.
Apostolis Lianos | TrustRadius Reviewer

Emarsys

Emarsys competes very well with its competitors
Anonymous | TrustRadius Reviewer

Return on Investment

ContactPigeon

  • 25% growth in Email orders (YoY).
  • Higher open rates up to +46%.
Apostolis Lianos | TrustRadius Reviewer

Emarsys

  • We have seen significant ROI in using the Emarsys suite. We are able to drive revenue across all business units annually, and this revenue far outweighs the cost of our annual contract.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ContactPigeon

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Emarsys

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

ContactPigeon
9.1
Emarsys
3.8

Likelihood to Renew

ContactPigeon
Emarsys
9.9

Add comparison