ContactPigeon vs. Salesforce Service Cloud
ContactPigeon vs. Salesforce Service Cloud
Product | Rating | Most Used By | Product Summary | Starting Price |
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ContactPigeon | Mid-Size Companies (51-1,000 employees) | ContactPigeon is a marketing automation solution for eCommerce. It combines email marketing, dynamic pop-ups, segmentation, automation flows and real-time analytics for marketers to maximize results when it comes to visitor remarketing. It enables eCommerce and B2C businesses to better engage, retain and grow customers with insights into visitor behaviors and automation flows. Get started with templates & recipes Users have pre-built eCommerce automation recipes to nurture, win… | $198 per month/billed annually | |
Salesforce Service Cloud | N/A | Service Cloud is a customer service platform that helps businesses manage and resolve customer inquiries and issues. It provides tools for case management, knowledge base, omni-channel support, automation, and analytics, enabling companies to deliver exceptional customer service experiences. | $25 per month |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
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More Pricing Information |
ContactPigeon | Salesforce Service Cloud | |
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Incident and problem management |
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Multi-Channel Help |
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ContactPigeon | Salesforce Service Cloud | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Conversica Score 9.4 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ContactPigeon | Salesforce Service Cloud | |
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Likelihood to Recommend | 10.0 (4 ratings) | 9.0 (74 ratings) |
Likelihood to Renew | 9.1 (1 ratings) | 9.5 (6 ratings) |
Usability | - (0 ratings) | 8.0 (12 ratings) |
Availability | - (0 ratings) | 9.5 (19 ratings) |
Performance | - (0 ratings) | 8.6 (7 ratings) |
Support Rating | 9.1 (1 ratings) | 7.0 (20 ratings) |
Online Training | - (0 ratings) | 9.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 7.0 (1 ratings) |
ContactPigeon | Salesforce Service Cloud | |
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Likelihood to Recommend | ContactPigeon | Salesforce |
Pros | ContactPigeon | Salesforce |
Cons | ContactPigeon | Salesforce |
Likelihood to Renew | ContactPigeon | Salesforce |
Usability | ContactPigeon No answers on this topic | Salesforce |
Reliability and Availability | ContactPigeon No answers on this topic | Salesforce |
Performance | ContactPigeon No answers on this topic | Salesforce |
Support Rating | ContactPigeon | Salesforce |
Implementation Rating | ContactPigeon No answers on this topic | Salesforce |
Alternatives Considered | ContactPigeon | Salesforce |
Return on Investment | ContactPigeon | Salesforce |
ScreenShots | ContactPigeon Screenshots | Salesforce Service Cloud Screenshots |