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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Contactually CRM (discontinued)

    Score8 out of 10
    N/AContactually was a CRM for real estate agents and brokerages, that automatically prompted users to take action with the most important people to prevent things from falling through the cracks. Contactually was acquired by Compass in 2019, and is no longer available.

    $69

    per month

    Junxure

    Score9.5 out of 10
    N/AJunxure is customer relationship management (CRM) software supporting financial advisors with growth as well as helping manage advisory businesses, owned and supported by AdvisorEngine since the January 2018 acquisition.N/A
    Pricing
    Contactually CRM (discontinued)Junxure
    Editions & Modules
    Professional
    $69.00
    per month
    Accelerator
    $119.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Contactually CRM (discontinued)Junxure
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Contactually CRM (discontinued)Junxure
    Considered Both Products
    Discontinued Products
    No answer on this topic
    AdvisorEngine
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Contactually CRM (discontinued)Junxure
    Sales Force Automation
    Comparison of Sales Force Automation features of Contactually CRM (discontinued) and Junxure
    Feature
    Contactually CRM (discontinued)
    9.2
    3 Ratings
    16% above category average
    Junxure
    -
    Ratings
    Customer data management / contact management9.93 Ratings00 Ratings
    Workflow management9.63 Ratings00 Ratings
    Territory management9.01 Ratings00 Ratings
    Opportunity management9.42 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.93 Ratings00 Ratings
    Contract management6.01 Ratings00 Ratings
    Interaction tracking9.93 Ratings00 Ratings
    Channel / partner relationship management9.92 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Contactually CRM (discontinued) and Junxure
    Feature
    Contactually CRM (discontinued)
    9.1
    3 Ratings
    17% above category average
    Junxure
    -
    Ratings
    Case management9.73 Ratings00 Ratings
    Call center management8.02 Ratings00 Ratings
    Help desk management9.73 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Contactually CRM (discontinued) and Junxure
    Feature
    Contactually CRM (discontinued)
    9.7
    3 Ratings
    23% above category average
    Junxure
    -
    Ratings
    Lead management9.93 Ratings00 Ratings
    Email marketing9.63 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Contactually CRM (discontinued) and Junxure
    Feature
    Contactually CRM (discontinued)
    7.0
    2 Ratings
    9% below category average
    Junxure
    -
    Ratings
    Task management7.02 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Contactually CRM (discontinued) and Junxure
    Feature
    Contactually CRM (discontinued)
    7.0
    2 Ratings
    9% below category average
    Junxure
    -
    Ratings
    Pipeline visualization7.02 Ratings00 Ratings
    Customization
    Comparison of Customization features of Contactually CRM (discontinued) and Junxure
    Feature
    Contactually CRM (discontinued)
    7.0
    2 Ratings
    9% below category average
    Junxure
    -
    Ratings
    Custom fields7.02 Ratings00 Ratings
    Custom objects7.01 Ratings00 Ratings
    Scripting environment7.02 Ratings00 Ratings
    API for custom integration7.01 Ratings00 Ratings
    Security
    Comparison of Security features of Contactually CRM (discontinued) and Junxure
    Feature
    Contactually CRM (discontinued)
    7.5
    2 Ratings
    11% below category average
    Junxure
    -
    Ratings
    Single sign-on capability9.02 Ratings00 Ratings
    Role-based user permissions6.01 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Contactually CRM (discontinued) and Junxure
    Feature
    Contactually CRM (discontinued)
    8.4
    3 Ratings
    11% above category average
    Junxure
    -
    Ratings
    Social data9.92 Ratings00 Ratings
    Social engagement7.02 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Contactually CRM (discontinued) and Junxure
    Feature
    Contactually CRM (discontinued)
    9.9
    3 Ratings
    27% above category average
    Junxure
    -
    Ratings
    Marketing automation9.93 Ratings00 Ratings
    Platform
    Comparison of Platform features of Contactually CRM (discontinued) and Junxure
    Feature
    Contactually CRM (discontinued)
    9.4
    3 Ratings
    21% above category average
    Junxure
    -
    Ratings
    Mobile access9.43 Ratings00 Ratings
    Best Alternatives
    Contactually CRM (discontinued)Junxure
    Small Businesses
    Salesflare
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    No answers on this topic
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Contactually CRM (discontinued)Junxure
    Likelihood to Recommend
    9.0
    (4 ratings)
    9.5
    (6 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Contactually CRM (discontinued)Junxure
    Likelihood to Recommend
    Discontinued Products
    Contactually is a very powerful CRM, even though it is extremely simple to use. It is very intuitive and fun to use! Their templates for nurturing and follow-up are phenomenal, so if you have a sales cycle, this is the tool for you. I even use it to keep track of family and acquaintances' interactions, as Contactually can alert me when it's been 30 days since the last time I talked to person A. The only reason I don't give it a 10 is because price has been going up in recent years.
    Incentivized
    Read full review
    AdvisorEngine
    Junxure is great for any office just for tracking and transparency alone! I think the earlier you start using it in your business the better. This will create good habits for the employees to start using Junxure instead of their email and chat features. These take up so much time. Time equals money! This also allows you to see the status of any project or client without having to contact fellow employees. You can even see their email correspondence, therefore, if someone is sick you do not have to call them to find out what is going on with that particular client or task.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Syncing to email
    • Design and interface
    • Support team
    Incentivized
    Read full review
    AdvisorEngine
    • Clients can log in to view their investment statements. This is a timesaving benefit, as clients won't have to ask you every time they want to see how their money is performing. Being able to self-service will make your clients feel more in control of their money.
    • Being cloud-based means that the workflow monitor can be accessed anytime, anywhere. Nobody will forget important tasks as everything is being tracked. This allows staff to work from home and communicate with other employees with ease.
    • The pending action screen will allow you to reduce your to-do list and keep it in one central, accessible place. Workflow will see a major improvement!
    Read full review
    Cons
    Discontinued Products
    • Social tracking is really only through Twitter so though you can add LinkedIn, G+, and even AngelList social profiles, you don't get users' social posts from those
    • The feature that highlights opportunities to stay connected with "important" contacts COULD be incredible but it only reports to you when those users have birthdays or they tweet @ you. Rather worthless in that regard. Would be nice if Important contacts showed every time those people posted something on social media.
    • Becomes laborious when you have thousands of contacts and need to organize them and indicate their level of importance.
    • Time since last contacted only tracks email. You can't manually indicate that you've contacted them, it doesn't track your calendar to know if you had a meeting
    Read full review
    AdvisorEngine
    • Their integration options are a little limited compared to Redtail and SF. This has never caused an issue, but it may force you to think creatively at times.
    • Not the cheapest option, but not the highest either. I would say it has an ok price, but pays for itself. May not be right for people struggling through their first solo year.
    • I would like to see them add new features a little faster. Seems that updates are few and far between. It's a growing industry, and we need new tactics to stay ahead of the robo options coming on the market.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Just doesn't provide the sophistication that I seek. It's a simple solution with some innovation automation relatively speaking, but ideal for individuals and small businesses with basic CRM needs.
    Read full review
    AdvisorEngine
    Junxure is a wonderful tool and is easy to use. Once you get your team to work with Junxure more than they do chat, email etc., it will work well and save a lot of time.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    It seemed to have everything that I wanted and wasn't too expensive.
    Incentivized
    Read full review
    AdvisorEngine
    I do not particularly remember the system I entered above, as I only used it for temporary work that I did nine years ago. I did not select Junxure myself - the office I work in already had it implemented before I came on. This question does not seem to be applicable to me.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • It's had a very positive impact in building and maintaining my relationships. The ROI has been positive as an affordable and user-friendly CRM.
    Incentivized
    Read full review
    AdvisorEngine
    • It has saved time by automatically capturing emails.
    • It has created efficiency from having to keep track of tasks manually or keeping power documents around.
    • It’s definitely worth the cost through all of the efficiency our firm gains. The ability to send work actions to teammates depending on their responsibilities is greatly helpful!
    Incentivized
    Read full review
    ScreenShots