What users are saying about
5 Ratings
3 Ratings
5 Ratings
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Score 6.2 out of 100
3 Ratings
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Score 8 out of 100

Likelihood to Recommend

CONTENTdm

CONTENTdm is well-suited for smaller organizations as a simple solution to present a digital collection on the web. If your need is complex and requires digital preservation as part of the workflow, it may not be the best solution.
Anonymous | TrustRadius Reviewer

MarcomCentral

Pros: I like that we can easily add products and how simple it is for our static products. It's easy to add users, products and cost centers. The approval process for products is easy and intuitive. It's a localized resource that our users can use.Cons: The back end of the product is fairly slow. It takes a long time to add products because of how slow it is at times. The reporting for the portal could be better. I know the Business Intelligence feature was created to solve reporting.Also sometimes we experience difficulty with customizable products. I feel like there's more options to build this out more based on the users needs.Overall: It's a localized place where users can find collateral and promotional items.
Christopher Vyletel | TrustRadius Reviewer

Pros

CONTENTdm

  • Constant URLs
  • User interface is good
  • Run by OCLC, not likely to disappear
Lori Atkins | TrustRadius Reviewer

MarcomCentral

  • The best part of MarcomCentral is its flexibility to solve many unique problems for our customers. It gives us the ability to build solutions that truly allow our customers to operate more efficiently.
  • The best admin feature that I use all day, every day, is the Bulk Operations feature. This allows me to manage entire portals through spreadsheets allowing me to create and manage massive amounts of products, users, and images very efficiently.
  • The reporting feature is second to none as well. Our most successful customers are paying close attention to the ordering history of their products. This allows them to fight obsolescence and focus on the products that their teams or customers are truly using.
Brady Manthe | TrustRadius Reviewer

Cons

CONTENTdm

  • As a digital asset management system, one would expect the capability of managing preservation, which CONTENTdm lacks.
  • Lack of batch updating and other advanced metadata management capabilities.
  • The usage statistics does not work, and the company is not planning to fix it, at least based the interaction with tech support staff. Customers were referred to use Google Analytics.
Anonymous | TrustRadius Reviewer

MarcomCentral

  • The uploading process is a bit clunky
  • Overall user experience from an admin side could be refreshed to be more modern and easier to use
Corey Clark | TrustRadius Reviewer

Alternatives Considered

CONTENTdm

We selected CONTENTdm because it had a good reputation, was used by many institutions, provided a good product, and supplied feedback and monthly reports.We are wondering about DPLA and if that will be the next evolution or platform.
Lori Atkins | TrustRadius Reviewer

MarcomCentral

The thing I love most about this software is how easy it is to use. For someone not super-tech-savvy, it is so easy to set up products and display them in the catalog. It's user-friendly for our employees and customers too. They can easily navigate to whatever item they need without any issues!
Christopher Vyletel | TrustRadius Reviewer

Return on Investment

CONTENTdm

  • It helped us to get started with our digital collections projects at a relatively low cost.
  • As our needs grew, it became apparent that we needed something more powerful, and that provides better workflows and better statistics and is able to handle the whole life cycle of digitation projects.
Anonymous | TrustRadius Reviewer

MarcomCentral

  • Our ability to offer customers a very robust solution has increased customer retention and profitability.
  • Our ability to increase volume without increasing overhead has also be a big win.
Brady Manthe | TrustRadius Reviewer

Pricing Details

CONTENTdm

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

MarcomCentral

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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