What users are saying about
27 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 27 reviews and ratings
27 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.3 out of 100
Based on 27 reviews and ratings
Feature Set Ratings
Security

9.0
Contentful
90%

Jahia Digital Experience Platform
Feature Set Not Supported
N/A
Contentful ranks higher in 1/1 features
Contentful ranks higher in 1/1 features
Role-based user permissions

9.0
90%
5 Ratings

N/A
0 Ratings
Platform & Infrastructure

7.7
Contentful
77%

Jahia Digital Experience Platform
Feature Set Not Supported
N/A
Contentful ranks higher in 2/2 features
Contentful ranks higher in 2/2 features
API

7.0
70%
5 Ratings

N/A
0 Ratings
Internationalization / multi-language

8.5
85%
3 Ratings

N/A
0 Ratings
Web Content Creation

7.2
Contentful
72%

Jahia Digital Experience Platform
Feature Set Not Supported
N/A
Contentful ranks higher in 8/8 features
Contentful ranks higher in 8/8 features
WYSIWYG editor

7.3
73%
4 Ratings

N/A
0 Ratings
Code quality / cleanliness

9.0
90%
4 Ratings

N/A
0 Ratings
Admin section

8.0
80%
6 Ratings

N/A
0 Ratings
Page templates

7.6
76%
4 Ratings

N/A
0 Ratings
Library of website themes

7.5
75%
2 Ratings

N/A
0 Ratings
Mobile optimization / responsive design

7.2
72%
2 Ratings

N/A
0 Ratings
Publishing workflow

4.0
40%
6 Ratings

N/A
0 Ratings
Form generator

7.0
70%
1 Rating

N/A
0 Ratings
Web Content Management

6.9
Contentful
69%

Jahia Digital Experience Platform
Feature Set Not Supported
N/A
Contentful ranks higher in 5/5 features
Contentful ranks higher in 5/5 features
Content taxonomy

6.0
60%
5 Ratings

N/A
0 Ratings
SEO support

8.1
81%
4 Ratings

N/A
0 Ratings
Bulk management

7.5
75%
2 Ratings

N/A
0 Ratings
Availability / breadth of extensions

4.1
41%
4 Ratings

N/A
0 Ratings
Community / comment management

9.0
90%
1 Rating

N/A
0 Ratings
Attribute Ratings
- Contentful is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

8.0
Contentful
80%
7 Ratings

7.3
Jahia Digital Experience Platform
73%
19 Ratings
Likelihood to Renew

Contentful
N/A
0 Ratings

9.1
Jahia Digital Experience Platform
91%
2 Ratings
Usability

Contentful
N/A
0 Ratings

7.0
Jahia Digital Experience Platform
70%
2 Ratings
Availability

Contentful
N/A
0 Ratings

8.0
Jahia Digital Experience Platform
80%
8 Ratings
Support Rating

Contentful
N/A
0 Ratings

7.9
Jahia Digital Experience Platform
79%
10 Ratings
Likelihood to Recommend
Contentful
Contentful is well suited for folks who want a simple, clean, easy-to-use interface for a JAVASCRIPT website. If you do not want a javascript website you should look [elsewhere].
Web Marketing Manager
Lively, Inc.Financial Services, 51-200 employees
Jahia Digital Experience Platform
It is well suited for medium to large enterprises, especially if the company is handling multiple clients from a wide range of industries. It is not suitable for small companies because the initial setup is tedious and might not be cost-effective to consolidate data points.
Co Founder & Chief Technology Officer
Pickright TechnologiesFinancial Services, 11-50 employees
Pros
Contentful
- Clean, modern interface (not clunky and outdated, like WordPress)
- High degree of flexibility (I can structure data any way my clients need)
- Enables headless frontend (i.e. I can build any frontend I want without having to change my CMS)
Digital Strategist
Sherpa Design Co.Design, 1-10 employees
Jahia Digital Experience Platform
- Its customization capabilities, Jahia does not disrupt creative autonomy as some of its competitors do. On the contrary, its modules and components are totally customizable, ensuring that you have your unique identity on the web without seeming similar or a "copy" of something already online.
- The ease of use, Jahia is extremely simple and easy to use, even users without great experience will have no problem dealing with it thanks to its intuitive interface.
- The technical support of Jahia is another strong point, service is always fast and enlightening, they really do their best to help in every way possible.
Analista de sistema
ExpediaLeisure, Travel & Tourism, 10,001+ employees
Cons
Contentful
- The new Contentful "branches" feature looked promising (it appears to mirror a git-like repository) but it requires the CLI, which isn't necessarily practical for teams that aren't current CLI users. It would be nice if the management of this feature were available via the UI (without that it causes more confusion than anything).
- The Contentful data modeling method makes for a bit of an awkward SDK developer experience in some strongly typed languages like Java. Most things that you might need can be accomplished, but it feels like the experience could be smoother.
- It would be nice if there were a way to migrate data between spaces (e.g. from your staging space to production).
Lead Developer
SaaSquatchMarketing and Advertising, 11-50 employees
Jahia Digital Experience Platform
- Jahia would benefit from broader marketing and user-base. Great software, hidden gem still.
- Functionality-wise, adding an email campaign capability would really round out a full end-to-end stack.
- In context help, as we cycle through authors, retraining would be easier if admin screens had help in line.
Managing Director - digital experience platforms
LiquidHubManagement Consulting, 10,001+ employees
Pricing Details
Contentful
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$0
Contentful Editions & Modules
Edition
Community | Free |
---|---|
Team | 489/month |
Enterprise | Custom |
- none
Additional Pricing Details
—Jahia Digital Experience Platform
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
—Jahia Digital Experience Platform Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Contentful
No score
No answers yet
No answers on this topic
Jahia Digital Experience Platform
Jahia Digital Experience Platform 9.1
Based on 2 answers
I would not use Jahia as it proved too complex for our needs and didn't help our over goal of customer satisfaction. Along with the man hours to build and execute, it wasn't worth the hassle
Interactive Design Marketing Manager
Tresna DesignsEvents Services, 51-200 employees
Usability
Contentful
No score
No answers yet
No answers on this topic
Jahia Digital Experience Platform
Jahia Digital Experience Platform 7.0
Based on 2 answers
The interface and ergonomics are designed to facilitate the use of the product. The creation of template is easy which allows to minimize the actions necessary for the provision of content.
Project Manager
NSI-SAInformation Technology & Services, 501-1000 employees
Reliability and Availability
Contentful
No score
No answers yet
No answers on this topic
Jahia Digital Experience Platform
Jahia Digital Experience Platform 8.0
Based on 8 answers
[I give it this rating because it] was up most of the time. There are so many scheduled reboots that I don't think it would be a good choice for a 95% SLA.
Business System Developer
NetsmartInformation Technology & Services, 1001-5000 employees
Support Rating
Contentful
No score
No answers yet
No answers on this topic
Jahia Digital Experience Platform
Jahia Digital Experience Platform 7.9
Based on 10 answers
We have quite a good support from Jahia but our main contact is still our integrator. I wish Jahia was more involved. The support from the Jahia Customer Success Manager has been quite irregular.

Verified User
Employee in Marketing
Telecommunications Company, 501-1000 employeesAlternatives Considered
Contentful
Contentful offers a great deal of features for a relatively low price. This is what ended up persuading us to purchase it. We also gathered that this was one of the more well-rated products out there, which was encouraging. It definitely stacks up well against its competitors.
SEO Specialist
BambooHRComputer Software, 201-500 employees
Jahia Digital Experience Platform
It was already used when I arrived at this job, so I can't say I [picked] this software. However, I used it 10 years ago, and I can see that they really improved the solution, and the interface is much more enjoyable now.
Chef de projet Web
Ministère de l’Economie et des Finances, de l’Action et des Comptes publicsFinancial Services, 1001-5000 employees
Return on Investment
Contentful
- Positive: faster changes and new associates can easily navigate without prior training/knowledge of CMS to make content updates
- Negative: Our website manager/provider can keep certain abilities (like changing specific images) so they can charge a fee for making the change
Marketing Coordinator for FirstService Realty NYC
FirstService Residential New YorkReal Estate, 10,001+ employees
Jahia Digital Experience Platform
- The full Enterprise package with Form Factory and Marketing Factory included provides the best user experience as the sites are more dynamic and adapt themselves to end users profiles. You are likely to get a much better targeting of the content this way, but of course it has a cost
- Jahia is robust and reliable and is a good base to build up on digital transformation
Project Manager, Jahia CMS Expert
NSI IT Software & ServicesInformation Technology and Services, 501-1000 employees