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Streamline Content Management with Jahia Digital Experience Platform
June 06, 2023

Streamline Content Management with Jahia Digital Experience Platform

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jahia Digital Experience Platform

I am mainly an administrator of the websites. But also managing the custom development made on Jahia Digital Experience Platform. I help on monitoring the platform, performing the administration tasks such as deploying on Jahia Digital Experience Platform our modules. We had multiple business requests that had been addressed with Jahia Digital Experience Platform technical experts since the beginning of the project. Some customer's need that seems difficult at the beginning but we found the proper solution at the end.
  • Jahia Cloud
  • Content Management
  • Personalization
  • Stability
  • Versioning of contents
  • Set a delayed publication for the content.
  • Better Marketing Effectiveness
  • Operational Efficiency
  • Complex Integration Challenges
  • Customization and Flexibility

Do you think Jahia Digital Experience Platform delivers good value for the price?

Yes

Are you happy with Jahia Digital Experience Platform's feature set?

Yes

Did Jahia Digital Experience Platform live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Jahia Digital Experience Platform go as expected?

Yes

Would you buy Jahia Digital Experience Platform again?

Yes

Well suited : Administrate multiple websites, configuring some custom developments, accessing to the database of the contents, E-commerce and digital marketing, multilingual and multiregional websites, collaboration and workflow management, Less appropriate: managing a huge amount of contents

Jahia Digital Experience Platform Feature Ratings

Digital Experience Platform ()
Not Rated
7.5
WYSIWYG editor
Not Rated
Code quality / cleanliness
7
Admin section
9
Page templates
8
Mobile optimization / responsive design
7
Publishing workflow
7
Form generator
7
7.0
SEO support
7
Bulk management
Not Rated
Customer experience management ()
Not Rated
Results and Analysis ()
Not Rated
8.0
Internationalization / multi-language
8
8.0
Role-based user permissions
8

Jahia Digital Experience Platform Support

As I was saying, the support makes sure to be available for any question, or any technical point that we may need to discuss about. Moreover, whenever we have an issue with the platform they get alerted and also send us an email so that we are aware.
We had multiple complex topics to work on in the past, but they always have been answering our question.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Kept well informed
Immediate help available
Support cares about my success
None
Yes - Yes it was, the support team is always available at a reasonable time to help on fixing issues.
The support team always make sure that the platform is available, if there is an issue, they successfully managed to add monitoring so that they are always alerted.