Likelihood to Recommend Well suited for our needs of multiple images for auto auctions from a variety of sellers. Pointing them to one platform is easier than attempting to use a variety of platforms as we were doing before (email, slack,
Dropbox and
Google Drive would randomly be used by a variety of employees )
Read full review Pantheon is excellent for medium-large websites that require high availability and a managed workflow. It would be inappropriate for small websites because of the cost or for situations where more control of the environment is appropriate. We find it useful because we rarely do anything outside of the Drupal application.
Read full review Pros Flexible. This CMS can be easily extended and provide access to dynamic content Simple. The WYSWG is very easy to work with and identifying pages and content in the system is fairly easy Clean Interface. The interface is clean and uncluttered keeping focus on the content and not other factors. Read full review Effective use of our codebase deployment and implementation. The dashboard functionality and general stability and security are excellent. The server is quite consistent, and if you need assistance from the support team, they are very quick to respond. Automatic updates let me ensure that my customers have safe websites without increasing my own expense. The team offers excellent assistance and help for chat. Read full review Cons Contentful uses "references" to allow you to build very modular content. If I have a "slider" content type, I can create a "slide" content type which references a "button" content type, and so forth. This works well, but I occasionally wish there was a better solution for one-off content, like a settings page. Currently, this is done for creating an entire content type called "settings" with a single entry. Not a big deal, but not ideal, either. There are a few quirks with GatsbyJS integration, etc, but these issues are being fixed and improved upon very quickly. A minor gripe, but Contentful does not have a way to organize fields within an entry. Entries with many fields are somewhat tiresome to scroll through. Read full review Pricing structure has too large of a jump between Basic and Performance plans Have run into issues with prescribed WP updates not working through dashboard and having to do manually. Pantheon site dashboard occasionally is unavailable (the site is never affected though) Read full review Likelihood to Renew The environment is stable and we have not had any issues/downtime. The annual cost is reasonable.
Read full review Usability Pantheon is an easy system, especially to the users with previous experience with other similar platform and the interface is clear enough to easily understand how things operates. On the Cloud deployment everything also works effectively and the technical team from Pantheon community are very helpful on providing the necessary assistant to their customers.
Read full review Support Rating Even tier 1 Pantheon chat and ticket support are knowledgeable, competent, and useful. They routinely understand and promptly resolve urgent, complex, and/or unusual issues that other hosts need to escalate to tier 2 or tier 3 support personnel. I honestly can't think of a truly negative or disappointing support experience in the years I've used Pantheon hosting for client websites.
Read full review Implementation Rating Once the environments were up and running, the implementation was easy to synchronize with latest data prior to switchover.
Read full review Alternatives Considered In the past we've used
WordPress to manage documentation content.
WordPress was more flexible than Contentful but also prone to inconsistencies and we ended having a lot of hacks to accomplish various
WordPress tricks. With Contentful there's less ambiguity so content producers are less likely to go astray. We also have our own in-house programmatic template solution for managing content, but this was a previous pain point when we needed to get the dev team to do a deploy for every content change.
Read full review Although it may seem a good fit for a company that needs extra control over the deployment process and development process, for a firm that is mainly concentrating on SEO, it would be an overkill. Pantheon provides that sweet automation that allows us to shed some weight on development and focus on our business activities.
Read full review Return on Investment Positive - new hires are able to get onboarded quicker with us using Contentful Positive - we can customize the journey of what modules/material the user sees after a course/video/article Positive - it's been an overall game changer when hiring external candidates who need extensive training Read full review Pantheon allows ordinary sites to excel esp if there is consistent development going on behind the scenes. Website management is super easy and the hosting fee gets paid off as you save on developer hours. Expensive for those who are not consistently developing on the platform, there are other options out there at better price points. Read full review ScreenShots