Contentful vs. Spryker Cloud Commerce OS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Contentful
Score 8.2 out of 10
N/A
Contentful is a cloud based CMS solution that provides the ability to manage content across multiple platforms.The editing interface allows for managing content interactively and provides developers the ability to deliver the content with the programming language and template framework of their choice.
$489
Spryker Cloud Commerce OS
Score 6.1 out of 10
N/A
Spryker Cloud Commerce OS is a modular Commerce System that enables B2B, B2C, and Marketplace business models through any customer interface, touchpoint, and device. Boasting extensibility, best-in-class performance, and fast time-to-market, the vendor states Spryker is trusted by brands such as TOYOTA, HILTI, and TomTailor. The Spryker Cloud Commerce OS NOW version has been specifically developed for manufacturers and brands who want to reach customers directly online.N/A
Pricing
ContentfulSpryker Cloud Commerce OS
Editions & Modules
Team
489/month
Community
Free
Enterprise
Custom
No answers on this topic
Offerings
Pricing Offerings
ContentfulSpryker Cloud Commerce OS
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalRequired
Additional Details
More Pricing Information
Features
ContentfulSpryker Cloud Commerce OS
Security
Comparison of Security features of Product A and Product B
Contentful
8.0
9 Ratings
2% below category average
Spryker Cloud Commerce OS
-
Ratings
Role-based user permissions8.09 Ratings00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Contentful
8.1
10 Ratings
5% above category average
Spryker Cloud Commerce OS
-
Ratings
API8.79 Ratings00 Ratings
Internationalization / multi-language7.57 Ratings00 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
Contentful
8.0
11 Ratings
4% above category average
Spryker Cloud Commerce OS
-
Ratings
WYSIWYG editor7.34 Ratings00 Ratings
Code quality / cleanliness9.07 Ratings00 Ratings
Admin section8.79 Ratings00 Ratings
Page templates7.64 Ratings00 Ratings
Library of website themes7.52 Ratings00 Ratings
Mobile optimization / responsive design8.26 Ratings00 Ratings
Publishing workflow8.510 Ratings00 Ratings
Form generator7.01 Ratings00 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
Contentful
8.3
10 Ratings
11% above category average
Spryker Cloud Commerce OS
-
Ratings
Content taxonomy8.59 Ratings00 Ratings
SEO support7.78 Ratings00 Ratings
Bulk management7.76 Ratings00 Ratings
Availability / breadth of extensions8.77 Ratings00 Ratings
Community / comment management9.01 Ratings00 Ratings
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Contentful
-
Ratings
Spryker Cloud Commerce OS
7.6
64 Ratings
2% below category average
Product catalog & listings00 Ratings8.260 Ratings
Product management00 Ratings7.260 Ratings
Bulk product upload00 Ratings7.752 Ratings
Branding00 Ratings7.953 Ratings
Mobile storefront00 Ratings8.251 Ratings
Product variations00 Ratings7.663 Ratings
Visual customization00 Ratings7.056 Ratings
CMS00 Ratings6.758 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Contentful
-
Ratings
Spryker Cloud Commerce OS
8.4
58 Ratings
9% above category average
Abandoned cart recovery00 Ratings8.742 Ratings
Checkout user experience00 Ratings8.158 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
Contentful
-
Ratings
Spryker Cloud Commerce OS
8.2
55 Ratings
2% below category average
eCommerce security00 Ratings8.255 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Contentful
-
Ratings
Spryker Cloud Commerce OS
7.3
59 Ratings
5% below category average
Promotions & discounts00 Ratings7.857 Ratings
Personalized recommendations00 Ratings6.442 Ratings
SEO00 Ratings7.851 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Contentful
-
Ratings
Spryker Cloud Commerce OS
8.2
63 Ratings
3% above category average
Multi-site management00 Ratings7.955 Ratings
Order processing00 Ratings8.759 Ratings
Inventory management00 Ratings8.352 Ratings
Shipping00 Ratings7.745 Ratings
Custom functionality00 Ratings8.560 Ratings
Best Alternatives
ContentfulSpryker Cloud Commerce OS
Small Businesses
Divi
Divi
Score 9.9 out of 10
Shopify Plus
Shopify Plus
Score 9.0 out of 10
Medium-sized Companies
Image Relay
Image Relay
Score 9.5 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises
Tridion
Tridion
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ContentfulSpryker Cloud Commerce OS
Likelihood to Recommend
8.5
(11 ratings)
7.9
(69 ratings)
Usability
-
(0 ratings)
6.1
(68 ratings)
Support Rating
-
(0 ratings)
6.0
(68 ratings)
User Testimonials
ContentfulSpryker Cloud Commerce OS
Likelihood to Recommend
Contentful
Well suited for our needs of multiple images for auto auctions from a variety of sellers. Pointing them to one platform is easier than attempting to use a variety of platforms as we were doing before (email, slack, Dropbox and Google Drive would randomly be used by a variety of employees )
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Spryker Systems, GmbH
Spryker is very well suited (B2C and/or B2B) for big companies with complex and individual business models or also if your company needs a certain level of customization. Very good fit, if you need a scalable system. It is rather not the perfect fit for small companies or companies with very basic E-Commerce needs.
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Pros
Contentful
  • Flexible. This CMS can be easily extended and provide access to dynamic content
  • Simple. The WYSWG is very easy to work with and identifying pages and content in the system is fairly easy
  • Clean Interface. The interface is clean and uncluttered keeping focus on the content and not other factors.
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Spryker Systems, GmbH
  • Data Importers - Spryker is able to cope with large chunks of data ingest e.g. from PIM or ERP. Its integrated Middleware of handling this data.
  • Scaling - Modern architecture makes it possible to scale flexible.
  • Internationalization - Role our your shop with different assortments, pricing and products with out of the box features.
  • Pricing - Spryker supports custom pricing out of the box (volume prices, gross/net prices, customer specific pricing).
  • Order Management.
Read full review
Cons
Contentful
  • Contentful uses "references" to allow you to build very modular content. If I have a "slider" content type, I can create a "slide" content type which references a "button" content type, and so forth. This works well, but I occasionally wish there was a better solution for one-off content, like a settings page. Currently, this is done for creating an entire content type called "settings" with a single entry. Not a big deal, but not ideal, either.
  • There are a few quirks with GatsbyJS integration, etc, but these issues are being fixed and improved upon very quickly.
  • A minor gripe, but Contentful does not have a way to organize fields within an entry. Entries with many fields are somewhat tiresome to scroll through.
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Spryker Systems, GmbH
  • Content - content administration is not a strong part of Spryker, although it improved over the years. I still see room for improvement in the world of bigger CMS systems being able to also do "commerce".
  • Backoffice-usability - for non-technical users the first few days, weeks and month[s] can be full of surprises. An extended documentation, or more intuitive handling on the backoffice could serve every party on Spryker.
  • Off-the-shelf internationalization - Spryker right now comes with an initial data set in English and German, which is for a German based company already a pretty stable starting point. Extension on the base data for Europe-wide used countries would be very helpful - French, Italian, Polish, Russian, etc.
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Usability
Contentful
No answers on this topic
Spryker Systems, GmbH
Spryker's usability depends a lot on custom development. Therefore, I would like not to consider usability as something that comes with Spryker Cloud Commerce OS. Spryker Cloud Commerce OS; however, brings all the tools needed to design a solution with great usability.
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Support Rating
Contentful
No answers on this topic
Spryker Systems, GmbH
Support suffered from Spryker Cloud Commerce OS's rapid growth. Contacts, department heads, and support systems changed frequently. Support processes as well as documentation are rather poor. One notices that they are putting more effort into the customers recently, but in the course of growth, there is still a lack of focus here. As a customer, I would like to see growth at a slower pace and a phase of stabilization.
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Alternatives Considered
Contentful
In the past we've used WordPress to manage documentation content. WordPress was more flexible than Contentful but also prone to inconsistencies and we ended having a lot of hacks to accomplish various WordPress tricks. With Contentful there's less ambiguity so content producers are less likely to go astray. We also have our own in-house programmatic template solution for managing content, but this was a previous pain point when we needed to get the dev team to do a deploy for every content change.
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Spryker Systems, GmbH
If you compare Spryker with commerce solutions on the market, you will notice that the focus is not on the front end. Spryker assumes that the store is only one of many possible channels through which customers order today and in the future. To understand the differences, one must therefore take a look at Spryker's architecture. This is divided into the Spryker [Cloud] Commerce OS (the backend with all process-related components), the front-end modules for B2C and B2B, as well as the integration modules (middleware) and interfaces (Glue API).
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Return on Investment
Contentful
  • Positive - new hires are able to get onboarded quicker with us using Contentful
  • Positive - we can customize the journey of what modules/material the user sees after a course/video/article
  • Positive - it's been an overall game changer when hiring external candidates who need extensive training
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Spryker Systems, GmbH
  • Extending the reach and visibility of the brand through content and commerce.
  • Increased customer satisfaction through better accessibility (self-service) and easy access to important product information (CAD data, technical documentation, etc.).
  • Rapid deployment thanks to packaged business capabilities and clear development leads to fast ROI and low TCO.
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ScreenShots

Contentful Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Spryker Cloud Commerce OS Screenshots

Screenshot of Out-of-the-box B2B Demo ShopScreenshot of Out-of-the-box B2C Demo ShopScreenshot of Any Device, Front-End, Touchpoint for current or future Commerce