What users are saying about
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6.6 out of 100
Based on 2 reviews and ratings
139 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 139 reviews and ratings
Attribute Ratings
- Malwarebytes is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
7.0
ControlNow (Discontinued)
70%
1 Rating

9.3
Malwarebytes
93%
50 Ratings
Likelihood to Renew
ControlNow (Discontinued)
N/A
0 Ratings

10.0
Malwarebytes
100%
1 Rating
Usability
ControlNow (Discontinued)
N/A
0 Ratings

10.0
Malwarebytes
100%
2 Ratings
Support Rating
ControlNow (Discontinued)
N/A
0 Ratings

8.9
Malwarebytes
89%
17 Ratings
Likelihood to Recommend
ControlNow (Discontinued)
Its middle of the road and should suit most applications well
Director of IT Operations
COMP Performance GroupAutomotive, 201-500 employees
Malwarebytes
Malwarebytes is definitely one of the top contenders in its field. As with any corporate software, there are headaches all along the way -- from implementation to daily use and support. And cost is also a factor. Although not inexpensive, Malwarebytes is comparable to its close competitors. Overall, the quality of the product shines through, and it does what it's intended to do...protect!

Verified User
Director in Information Technology
Medical Device Company, 1001-5000 employeesPros
ControlNow (Discontinued)
- An instant scan of file level downloads so that introduction of a variant file is limited before the scan engine clears it.
- Dashboard use of the agents available allows for near real-time review and action without directed access to the station.
Director of IT Operations
COMP Performance GroupAutomotive, 201-500 employees
Malwarebytes
- Low system resources, it does not slow down the whole computer when scanning or when real-time protection is enabled
- Quick and frequent updates, usually people hate updating, but for malware/viruses, you want to be updated as possible. It takes less than 15 seconds and usually does it automatically. They usually send a few updates a day as they find more.
- Protection features actually work when visiting known bad websites. The page will be blocked and nothing will be downloaded. It may not be what the user wants, but it's what the user needs (as the user can't know every bad website)
System Administrator/IT
RobbJack CorpAviation & Aerospace, 51-200 employees
Cons
ControlNow (Discontinued)
- Dashboard refresh when you have over 100 end agents can be lagging at times
- The agent install process has potential to hang without alert or warning unless your paying attention through the complete install
- The silent install process can be problematic when dealing with large-scale networks with varied OS models
Director of IT Operations
COMP Performance GroupAutomotive, 201-500 employees
Malwarebytes
- One of the main things that malwarebytes is missing as a company, is phone support for its clients. All support questions has to go thru email only. This is not acceptable for issues that needs to be resolved quickly.
- There is an issue when installing the client on a machine, it has a set amount of time where the software can register with the management server. The issue with this is, with machines that are over a wide area network, slow connection speeds can cause the software not to register. When that happens, it never re attempts to register in the future.

Verified User
Administrator in Information Technology
Retail Company, 201-500 employeesPricing Details
ControlNow (Discontinued)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—ControlNow (Discontinued) Editions & Modules
—
Additional Pricing Details
—Malwarebytes
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$39.96 Annually
Malwarebytes Editions & Modules
Edition
Premium (1 device) | $39.961 |
---|---|
Premium (5 devices) | $80.041 |
Premium + Privacy | $99.961 |
Malwarebytes For Teams | $119.971 |
Malwarebytes Endpoint Protection | $6991 |
Malwarebytes Endpoint Protection and Response | $8491 |
- Annually
Additional Pricing Details
—Likelihood to Renew
ControlNow (Discontinued)
No score
No answers yet
No answers on this topic
Malwarebytes
Malwarebytes 10.0
Based on 1 answer
The last time we renewed Malwarebytes, we renewed for a 3 year renewal. That should describe the confidence we have in the product. Plus the cost savings impact year after year.
IT Manager
Fort Walton Machining, IncAviation & Aerospace, 51-200 employees
Usability
ControlNow (Discontinued)
No score
No answers yet
No answers on this topic
Malwarebytes
Malwarebytes 10.0
Based on 2 answers
When you have a product that does the job that it describes or advertises, you have to love it. While the malware posture is always changing, we depend on products that we pay for year after year to protect us from threats, both known and unknown. I give this rating because Malwarebytes just works and you don't have to worry whether it is going to beat up other programs on your systems.
IT Manager
Fort Walton Machining, IncAviation & Aerospace, 51-200 employees
Support Rating
ControlNow (Discontinued)
No score
No answers yet
No answers on this topic
Malwarebytes
Malwarebytes 8.9
Based on 17 answers
I honestly haven't needed support for Malwarebytes because I haven't had any problems with it, whatsoever. I am giving it a 9 rating because I haven't actually had an encounter or experience with customer service or support, so it's hard to rate the actual support team since I've never had the privilege of coming into contact with them.
Executive Assistant to Lindsey Stirling
Lindseystomp Music / Lindsey Stirling TouringMusic, 11-50 employees
Alternatives Considered
ControlNow (Discontinued)
ControlNow more nimble and less impactful on the local PC
Director of IT Operations
COMP Performance GroupAutomotive, 201-500 employees
Malwarebytes
Avast and Norton's products were part of the testing for us but the cost was very high for them and the products were not light on the machine. They took up a lot of memory and slowed the computers down. Malwarebytes although may lack some feature, is a very light software.
Product Manager
ProfitSword, LLCHospitality, 51-200 employees
Return on Investment
ControlNow (Discontinued)
- At current we are on build up and the ROI isnt a factor
Director of IT Operations
COMP Performance GroupAutomotive, 201-500 employees
Malwarebytes
- All of our donor and clients' information is now online and we can now show that we are really trying to keep their information safe.
- We are now more comfortable entering donations through our website.
- Donors are now comfortable entering their charge card information on our website.
Executive Director
Grandma's Place, Inc.Non-profit Organization Management, 11-50 employees