What users are saying about

ControlNow (Discontinued) vs Malwarebytes

ControlNow (Discontinued)
2 Ratings
Malwarebytes
139 Ratings

ControlNow (Discontinued)

2 Ratings
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Score 6.6 out of 100

Based on 2 reviews and ratings

Malwarebytes

139 Ratings
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Score 9 out of 100

Based on 139 reviews and ratings

Attribute Ratings

  • Malwarebytes is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.0

ControlNow (Discontinued)

70%
1 Rating
9.3

Malwarebytes

93%
50 Ratings

Likelihood to Renew

ControlNow (Discontinued)

N/A
0 Ratings
10.0

Malwarebytes

100%
1 Rating

Usability

ControlNow (Discontinued)

N/A
0 Ratings
10.0

Malwarebytes

100%
2 Ratings

Support Rating

ControlNow (Discontinued)

N/A
0 Ratings
8.9

Malwarebytes

89%
17 Ratings

Likelihood to Recommend

ControlNow (Discontinued)

Its middle of the road and should suit most applications well

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John Stewart | TrustRadius Reviewer
John Stewart
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Malwarebytes

Malwarebytes is definitely one of the top contenders in its field. As with any corporate software, there are headaches all along the way -- from implementation to daily use and support. And cost is also a factor. Although not inexpensive, Malwarebytes is comparable to its close competitors. Overall, the quality of the product shines through, and it does what it's intended to do...protect!

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Anonymous | TrustRadius Reviewer
Verified User
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Pros

ControlNow (Discontinued)

  • An instant scan of file level downloads so that introduction of a variant file is limited before the scan engine clears it.
  • Dashboard use of the agents available allows for near real-time review and action without directed access to the station.

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John Stewart | TrustRadius Reviewer
John Stewart
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Malwarebytes

  • Low system resources, it does not slow down the whole computer when scanning or when real-time protection is enabled
  • Quick and frequent updates, usually people hate updating, but for malware/viruses, you want to be updated as possible. It takes less than 15 seconds and usually does it automatically. They usually send a few updates a day as they find more.
  • Protection features actually work when visiting known bad websites. The page will be blocked and nothing will be downloaded. It may not be what the user wants, but it's what the user needs (as the user can't know every bad website)

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Kenji C | TrustRadius Reviewer
Kenji C
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Cons

ControlNow (Discontinued)

  • Dashboard refresh when you have over 100 end agents can be lagging at times
  • The agent install process has potential to hang without alert or warning unless your paying attention through the complete install
  • The silent install process can be problematic when dealing with large-scale networks with varied OS models

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John Stewart | TrustRadius Reviewer
John Stewart
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Malwarebytes

  • One of the main things that malwarebytes is missing as a company, is phone support for its clients. All support questions has to go thru email only. This is not acceptable for issues that needs to be resolved quickly.
  • There is an issue when installing the client on a machine, it has a set amount of time where the software can register with the management server. The issue with this is, with machines that are over a wide area network, slow connection speeds can cause the software not to register. When that happens, it never re attempts to register in the future.

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Anonymous | TrustRadius Reviewer
Verified User
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Pricing Details

ControlNow (Discontinued)

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

—

ControlNow (Discontinued) Editions & Modules

—
Additional Pricing Details
—

Malwarebytes

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

$39.96 Annually

Malwarebytes Editions & Modules

Edition
Premium (1 device)$39.961
Premium (5 devices)$80.041
Premium + Privacy$99.961
Malwarebytes For Teams$119.971
Malwarebytes Endpoint Protection$6991
Malwarebytes Endpoint Protection and Response$8491
  1. Annually
Additional Pricing Details
—

Likelihood to Renew

ControlNow (Discontinued)

No score
No answers yet
No answers on this topic

Malwarebytes

Malwarebytes 10.0
Based on 1 answer
The last time we renewed Malwarebytes, we renewed for a 3 year renewal. That should describe the confidence we have in the product. Plus the cost savings impact year after year.

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Joe Spradlin | TrustRadius Reviewer
Joe Spradlin
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Usability

ControlNow (Discontinued)

No score
No answers yet
No answers on this topic

Malwarebytes

Malwarebytes 10.0
Based on 2 answers
When you have a product that does the job that it describes or advertises, you have to love it. While the malware posture is always changing, we depend on products that we pay for year after year to protect us from threats, both known and unknown. I give this rating because Malwarebytes just works and you don't have to worry whether it is going to beat up other programs on your systems.

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Joe Spradlin | TrustRadius Reviewer
Joe Spradlin
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Support Rating

ControlNow (Discontinued)

No score
No answers yet
No answers on this topic

Malwarebytes

Malwarebytes 8.9
Based on 17 answers
I honestly haven't needed support for Malwarebytes because I haven't had any problems with it, whatsoever. I am giving it a 9 rating because I haven't actually had an encounter or experience with customer service or support, so it's hard to rate the actual support team since I've never had the privilege of coming into contact with them.

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Jennifer Stirling | TrustRadius Reviewer
Jennifer Stirling
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Alternatives Considered

ControlNow (Discontinued)

ControlNow more nimble and less impactful on the local PC

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John Stewart | TrustRadius Reviewer
John Stewart
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Malwarebytes

Avast and Norton's products were part of the testing for us but the cost was very high for them and the products were not light on the machine. They took up a lot of memory and slowed the computers down. Malwarebytes although may lack some feature, is a very light software.

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Pritesh Patel | TrustRadius Reviewer
Pritesh Patel
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Return on Investment

ControlNow (Discontinued)

  • At current we are on build up and the ROI isnt a factor

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John Stewart | TrustRadius Reviewer
John Stewart
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Malwarebytes

  • All of our donor and clients' information is now online and we can now show that we are really trying to keep their information safe.
  • We are now more comfortable entering donations through our website.
  • Donors are now comfortable entering their charge card information on our website.

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Roxanne Jacobs | TrustRadius Reviewer
Roxanne Jacobs
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