Endpoint Protection You Can Count On!
Anonymous | TrustRadius Reviewer
March 02, 2020

Endpoint Protection You Can Count On!

Score 9 out of 10
Vetted Review
Verified User
Review Source

Software Version

Endpoint Protection

Overall Satisfaction with Malwarebytes

Malwarebytes is being used across our organization as our primary endpoint protection software to help guard against malware, virus and ransomware attacks. It is easy to make sure the software stays updated due to the cloud platform. Having Malwarebytes in use at our company gives me peace of mind that we are protected from serious threats.
  • It integrates well with Active Directory.
  • Implementation is smooth and easy.
  • The central management of endpoints makes it easy to monitor, etc.
  • Reporting could be a little more robust and having the ability to drill-down would be nice.
  • Initial configuration is a bit involved.
  • The GUI for the cloud interface could use improvement.
  • Our IT department has benefited greatly by reduction in time spent monitoring.
  • We have realized a cost savings over the hodgepodge of solutions we had before moving to Malwarebytes.
  • Having a reliable endpoint solution allows our team to spend more time on profitable initiatives.
Malwarebytes seems to lead the industry in customer focus. Their support team is superior. The breadth of services they offer is a major factor along with their roadmap for the future. I believe the update process is one of the easiest I've experienced with major software platforms. You may be able to receive a discount if you purchase through a reseller / IT vendor.
The Malwarebytes customer support team is awesome! They really go above and beyond to help you with whatever issue you may experience. It is not that we need to contact their support team often, but the few times we did, we would speak to someone who knew what they were talking about and able to solve our problem. It is a comfort knowing that aside from a great product, you are getting a reliable support structure.

Do you think Malwarebytes delivers good value for the price?

Yes

Are you happy with Malwarebytes's feature set?

Yes

Did Malwarebytes live up to sales and marketing promises?

Yes

Did implementation of Malwarebytes go as expected?

Yes

Would you buy Malwarebytes again?

Yes

Malwarebytes is definitely one of the top contenders in its field. As with any corporate software, there are headaches all along the way -- from implementation to daily use and support. And cost is also a factor. Although not inexpensive, Malwarebytes is comparable to its close competitors. Overall, the quality of the product shines through, and it does what it's intended to do...protect!