ControlUp vs. HeadSpin

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ControlUp
Score 10.0 out of 10
N/A
ControlUp, from the company of the same name headquartered in San Francisco, offers an end user experience monitoring focuses on being able to easily find the root cause of IT issues, remediate directly from its UI vs. having to rely on several tools, and strategically analyze historical resources, usage, and issues data.N/A
HeadSpin
Score 9.1 out of 10
N/A
HeadSpin is a Digital Experience AI Platform that combines a global device infrastructure, test automation, and ML-driven performance and quality of experience analytics. HeadSpin is designed to empower engineering, QA, operations, and product teams to assure optimal digital experiences across all delivery channels throughout the development lifecycle.N/A
Pricing
ControlUpHeadSpin
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ControlUpHeadSpin
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
ControlUpHeadSpin
Small Businesses
SolarWinds Pingdom
SolarWinds Pingdom
Score 7.6 out of 10
Sentry
Sentry
Score 8.9 out of 10
Medium-sized Companies
Cisco ThousandEyes
Cisco ThousandEyes
Score 9.0 out of 10
Sentry
Sentry
Score 8.9 out of 10
Enterprises
Nexthink
Nexthink
Score 9.1 out of 10
New Relic
New Relic
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ControlUpHeadSpin
Likelihood to Recommend
10.0
(3 ratings)
9.7
(17 ratings)
User Testimonials
ControlUpHeadSpin
Likelihood to Recommend
ControlUp
An environment where visibility of general performance metrics isn't currently done or is done with a system that is difficult to use (which was our case). An environment where resource allocation decisions need to be made (e.g. how much RAM and CPU to allocate to VM pools). An environment where a troubleshooting tool is needed (e.g. to answer the question, "Why is this person experiencing poor performance right now?")
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HeadSpin
We have been using HeadSpin for our web and mobile application testing. It is an easy-to-use solution that provides detailed and in-depth analytics from the testing results. We also get a wide range of live networks and devices to perform the testing from HeadSpin. It has an inbuilt artificial intelligence engine that helps us to get real-time scenarios simulated, which is very helpful for finding performance issues and improving the overall quality of the applications.
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Pros
ControlUp
  • The triggers are very flexible and can be configured to alert on things from events in sessions to hardware failures. Script actions are what they sound like. They are scripts that can be created and run on demand or tied to a trigger. One example is that if a hard drive is low on space we have a script to clean up certain things on the drive.
  • Script actions are supported by the ControlUp community. Community members can submit scripts that are reviewed by ControlUp and approved. This means more script are added over time.
  • ControlUp support and sales support has been great. Our sales engineer is always willing to jump on and help us with configuration issues and standard support is quick to respond and are good at resolving issues.
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HeadSpin
  • Keep track of each browser we have tested and when we lastly updated them.
  • Remove any deprecated code or plugins that may cause issues with other browsers.
  • Add browser information to our site’s meta tags so that the site displays correctly in different browsers.
  • Test our website on all browsers to ensure compatibility.
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Cons
ControlUp
  • It seems that there is a gradual transition occurring from one interface (a local program) to another (Web). This creates confusion at times.
  • ScoutBees module has a problem with our version of Horizon, so we can't do a login test
  • The local program for ControlUp uses a lot of resources
  • The training session focus on very large environments, which we aren't. Might be good to offer SMB sessions separately.
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HeadSpin
  • UI needs to be improved
  • Graphs on the dashboard are a bit laggy and need detailing for a better understanding of the user
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Alternatives Considered
ControlUp
I feel all these products are good and have their strengths but for me it came down to two categories. How easy is it to find issues and cost. It seemed to me that the easiest to use is ControlUp and eG. Price broke down to ControlUp and SysTrack being lower than Goliath and eG.
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HeadSpin
Though LambdaTest was cheaper, it did not offer the deal devices and we wanted to be 100% sure that our app offers a perfect experience to all users. Simulators and emulators are not the technology we wanted to rely on.
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Return on Investment
ControlUp
  • its licensing cost is a bit on high
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HeadSpin
  • Simplified the approach to test the mobile application on multiple devices from different vendors. This helped us to ensure the stability of the application in different environments.
  • In-depth analysis to understand the loopholes in the application design function. This helped us to improve the application design and overall user experience.
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ScreenShots