What users are saying about
2 Ratings
4 Ratings
2 Ratings
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Score 8 out of 100
4 Ratings
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Score 9 out of 100

Likelihood to Recommend

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

FloristWare

FloristWare is well suited for every aspect of the florist business and is adaptable to any size florist company.
Joan Coleman | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

ConvergeHub
8.3
FloristWare
Customer data management / contact management
ConvergeHub
9.0
FloristWare
Workflow management
ConvergeHub
9.0
FloristWare
Territory management
ConvergeHub
8.0
FloristWare
Opportunity management
ConvergeHub
9.0
FloristWare
Integration with email client (e.g., Outlook or Gmail)
ConvergeHub
7.0
FloristWare
Contract management
ConvergeHub
8.0
FloristWare
Quote & order management
ConvergeHub
9.0
FloristWare
Interaction tracking
ConvergeHub
8.0
FloristWare
Channel / partner relationship management
ConvergeHub
8.0
FloristWare

Customer Service & Support

ConvergeHub
7.0
FloristWare
Case management
ConvergeHub
7.0
FloristWare

Marketing Automation

ConvergeHub
9.0
FloristWare
Lead management
ConvergeHub
9.0
FloristWare
Email marketing
ConvergeHub
9.0
FloristWare

CRM Project Management

ConvergeHub
9.0
FloristWare
Task management
ConvergeHub
9.0
FloristWare
Billing and invoicing management
ConvergeHub
9.0
FloristWare
Reporting
ConvergeHub
9.0
FloristWare

CRM Reporting & Analytics

ConvergeHub
8.0
FloristWare
Pipeline visualization
ConvergeHub
8.0
FloristWare
Customizable reports
ConvergeHub
8.0
FloristWare

Customization

ConvergeHub
7.5
FloristWare
Custom fields
ConvergeHub
8.0
FloristWare
API for custom integration
ConvergeHub
7.0
FloristWare

Platform

ConvergeHub
9.0
FloristWare
Mobile access
ConvergeHub
9.0
FloristWare

Security

ConvergeHub
9.0
FloristWare
Role-based user permissions
ConvergeHub
9.0
FloristWare

Pros

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

FloristWare

  • The reporting tool is powerful - provided the product categories and sales accounts have been well thought through. The fixed reports have been intuitively created; but the export feature makes them even more powerful, so as to be tailor made for the individual business.
  • The marketing tools campaign builders, fundraisers, advertising analyzers, etc. are effective and have brought us business we would otherwise not have seen, and saved us money we would otherwise have thrown at the wrong advertisers. Customer data can be pulled and sorted in a multitude of ways, depending on the purpose. We use the marketing tools routinely.
  • The financial tools make my life easier. Need to file and pay sales tax? A Sales Report Summary for any date range instantly gives gross sales, taxable sales, sales tax due. Need a current inventory report? A push-button report is generated, by product category. Need to know how this month's sales compare to the same month last year? Not a problem.
Annette Hentz | TrustRadius Reviewer

Cons

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

FloristWare

  • I would like to see the ability to save work and continue later (as in pause order entering).
  • I would like to see in the future a more advanced routing module.
Amra Kolasinac | TrustRadius Reviewer

Usability

ConvergeHub

No score
No answers yet
No answers on this topic

FloristWare

FloristWare 9.1
Based on 1 answer
I give FloristWare a rating of 10 for usability because I have never had an ounce if difficulty with any of its functions or features.
Joan Coleman | TrustRadius Reviewer

Support Rating

ConvergeHub

No score
No answers yet
No answers on this topic

FloristWare

FloristWare 9.1
Based on 1 answer
Support is outstanding, Mark wouldn't allow anything less!
Joan Coleman | TrustRadius Reviewer

Alternatives Considered

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

FloristWare

I have never felt the need to seek out an alternative to Floristware.
Annette Hentz | TrustRadius Reviewer

Return on Investment

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

FloristWare

  • Has kept us on top of account billing, so positive
Wendy Heier Heier Designs Florist | TrustRadius Reviewer

Screenshots

Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

FloristWare

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FloristWare Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

ConvergeHub
8.0
FloristWare
9.0

Usability

ConvergeHub
FloristWare
9.1

Support Rating

ConvergeHub
FloristWare
9.1

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