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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ConvergeHub

    Score8 out of 10
    Small Businesses (1-50 employees)
    ConvergeHub is a converged CRM for SMBs. According to the vendor, this solution can manage all of your sales, marketing, support, and billing needs, with a converged, full-featured, yet extremely easy-to-use CRM that is priced within reach. The vendor’s value proposition is that the features are optimized for small to medium-sized businesses that have the same needs as large corporations–but don’t have massive budgets to integrate or pay for expensive add-ons. All ConvergeHub CRM…

    $9

    per user - per month

    Microsoft Access

    Score7.5 out of 10
    N/AMicrosoft Access is a database management system from Microsoft that combines the relational Microsoft Jet Database Engine with a graphical user interface and software-development tools.

    $139.99

    per PC

    Pricing
    ConvergeHubMicrosoft Access
    Editions & Modules
    Lite
    $9
    per user - per month
    Professional
    $29
    per user - per month
    Premium
    $59
    per user - per month
    Microsoft Access
    $139.99
    per PC
    Offerings
    Pricing Offerings
    ConvergeHubMicrosoft Access
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ConvergeHubMicrosoft Access
    Considered Both Products
    ConvergeHub
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    97%
    Would buy again
    29 Answers
    Delivers good value for the price
    No answers on this topic
    97%
    Delivers good value for the price
    29 Answers
    Happy with the feature set
    No answers on this topic
    93%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    86%
    Lived up to sales and marketing promises
    19 Answers
    Implementation went as expected
    No answers on this topic
    91%
    Implementation went as expected
    21 Answers
    Features
    ConvergeHubMicrosoft Access
    Sales Force Automation
    Comparison of Sales Force Automation features of ConvergeHub and Microsoft Access
    Feature
    ConvergeHub
    8.3
    1 Ratings
    6% above category average
    Microsoft Access
    -
    Ratings
    Customer data management / contact management9.01 Ratings00 Ratings
    Workflow management9.01 Ratings00 Ratings
    Territory management8.01 Ratings00 Ratings
    Opportunity management9.01 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.01 Ratings00 Ratings
    Contract management8.01 Ratings00 Ratings
    Quote & order management9.01 Ratings00 Ratings
    Interaction tracking8.01 Ratings00 Ratings
    Channel / partner relationship management8.01 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of ConvergeHub and Microsoft Access
    Feature
    ConvergeHub
    7.0
    1 Ratings
    10% below category average
    Microsoft Access
    -
    Ratings
    Case management7.01 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of ConvergeHub and Microsoft Access
    Feature
    ConvergeHub
    9.0
    1 Ratings
    15% above category average
    Microsoft Access
    -
    Ratings
    Lead management9.01 Ratings00 Ratings
    Email marketing9.01 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of ConvergeHub and Microsoft Access
    Feature
    ConvergeHub
    9.0
    1 Ratings
    16% above category average
    Microsoft Access
    -
    Ratings
    Task management9.01 Ratings00 Ratings
    Billing and invoicing management9.01 Ratings00 Ratings
    Reporting9.01 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of ConvergeHub and Microsoft Access
    Feature
    ConvergeHub
    8.0
    1 Ratings
    5% above category average
    Microsoft Access
    -
    Ratings
    Pipeline visualization8.01 Ratings00 Ratings
    Customizable reports8.01 Ratings00 Ratings
    Customization
    Comparison of Customization features of ConvergeHub and Microsoft Access
    Feature
    ConvergeHub
    7.5
    1 Ratings
    2% below category average
    Microsoft Access
    -
    Ratings
    Custom fields8.01 Ratings00 Ratings
    API for custom integration7.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of ConvergeHub and Microsoft Access
    Feature
    ConvergeHub
    9.0
    1 Ratings
    17% above category average
    Microsoft Access
    -
    Ratings
    Mobile access9.01 Ratings00 Ratings
    Security
    Comparison of Security features of ConvergeHub and Microsoft Access
    Feature
    ConvergeHub
    9.0
    1 Ratings
    7% above category average
    Microsoft Access
    -
    Ratings
    Role-based user permissions9.01 Ratings00 Ratings
    Relational Databases
    Comparison of Relational Databases features of ConvergeHub and Microsoft Access
    Feature
    ConvergeHub
    -
    Ratings
    Microsoft Access
    7.7
    3 Ratings
    5% below category average
    ACID compliance00 Ratings7.02 Ratings
    Database monitoring00 Ratings8.02 Ratings
    Database locking00 Ratings8.03 Ratings
    Encryption00 Ratings7.02 Ratings
    Disaster recovery00 Ratings7.73 Ratings
    Flexible deployment00 Ratings8.02 Ratings
    Multiple datatypes00 Ratings8.03 Ratings
    Best Alternatives
    ConvergeHubMicrosoft Access
    Small Businesses
    Salesflare
    Score10 out of 10
    Amazon RDS
    Score8.1 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    SingleStore
    Score8.2 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    SAP IQ
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConvergeHubMicrosoft Access
    Likelihood to Recommend
    8.0
    (1 ratings)
    7.4
    (102 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (15 ratings)
    Usability
    -
    (0 ratings)
    7.6
    (8 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    6.4
    (5 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    ConvergeHubMicrosoft Access
    Likelihood to Recommend
    ConvergeHub
    It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
    Incentivized
    Read full review
    Microsoft
    As a Material Purchasing/Planning/inventory tracking application, Microsoft Access serves its purpose well. It's presentation is clean, data entry is simple and the ability to customize search fields is welcome. It does, however, come with some caveats; namely, when setting search filters and the need arises to back up a step or two, with Microsoft Access you have to reset, or "clear all", adding extra steps/time to a query.
    Incentivized
    Read full review
    Pros
    ConvergeHub
    • The dashboards are really good and feature laden.
    • The UI is really intuitive as well as user friendly.
    • Automation of simple tasks as well as the marketing process is really easy.
    • Above all the pricing takes the cake here.
    Incentivized
    Read full review
    Microsoft
    • Very easy to create entity-relationship diagrams for various tables and designing mock layouts.
    • Really easy to navigate as it hold[s] the classic Microsoft UI. Another good thing is that it comes with the complete MS Office Suite.
    • It is really fast when joining multiple tables no matter what type of join.
    • Works on pretty much same SQL scripts so no need to learn a new language!
    Incentivized
    Read full review
    Cons
    ConvergeHub
    • Customer support isn't that great, takes a lot of time to respond.
    • Notifications are not on time, i.e. they are delayed and not real time.
    • Lack of integration with other applications.
    Incentivized
    Read full review
    Microsoft
    • Microsoft Access has not really changed at all for several years. It might be nice to see some upgrades and changes.
    • The help info is often not helpful. Need more tutorials for Microsoft Access to show how to do specific things.
    • Be careful naming objects such as tables, forms, etc. Names that are too long can get cut off in dialog boxes to choose a table, form, report, etc. So, I wish they would have resizable dialog boxes to allow you to see objects with long names.
    • I wish it could show me objects that are not in use in the database for current queries, tables, reports, forms, and macros. That way unused objects can be deleted without worrying about losing a report or query because you deleted the underlying object.
    Incentivized
    Read full review
    Likelihood to Renew
    ConvergeHub
    No answers on this topic
    Microsoft
    I and the rest of my team will renew our Microsoft Access in the future because we use and maintain many different applications and databases created using Microsoft Access so we will need to maintain them in the future. Additionally, it is a standard at our place of work so it is at $0 cost to us to use. Another reason for renewing Microsoft Access is that we just don' t have the resources needed to extend into a network of users so we need to remain a single-desktop application at this time.
    Read full review
    Usability
    ConvergeHub
    No answers on this topic
    Microsoft
    Microsoft Access is easy to use. It is compatible with spreadsheets. It is a very good data management tool. There is scope to save a large amount of data in one place. For using this database, one does not need much training, can be shared among multiple users. This database has to sort and filtering features which seem to be very useful.
    Incentivized
    Read full review
    Reliability and Availability
    ConvergeHub
    No answers on this topic
    Microsoft
    I don't think the program has ever failed me. It is one of those programs where there is always a solution if you know where to look.
    Incentivized
    Read full review
    Support Rating
    ConvergeHub
    No answers on this topic
    Microsoft
    While I have never contacted Microsoft directly for product support, for some reason there's a real prejudice against MS Access among most IT support professionals. They are usually discouraging when it comes to using MS Access. Most of this is due to their lack of understanding of MS Access and how it can improve one's productivity. If Microsoft invested more resources towards enhancing and promoting the use of MS Access then maybe things would be different.
    Incentivized
    Read full review
    Implementation Rating
    ConvergeHub
    No answers on this topic
    Microsoft
    there is no key idea, since it is easy to implement Microsoft Access
    Read full review
    Alternatives Considered
    ConvergeHub
    ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
    Incentivized
    Read full review
    Microsoft
    Excel is a fantastic - robust application that can do so much so easily. Its easy to train and understand. However - excel does not provide a reporting function and that is typically where we will suggest a move to [Microsoft] Access. [Microsoft] Access requires a little more knowledge of data manipulation.
    Incentivized
    Read full review
    Return on Investment
    ConvergeHub
    • It helps increase the overall productivity by automating daily routine tasks.
    • Sales & marketing process becomes easier and more productive.
    • Workflow management is easier.
    • Overall productivity increases many-fold.
    Incentivized
    Read full review
    Microsoft
    • Not having to recreate queries or reports every time you want to use them.
    • Once an item is created and saved as part of the database, you save manpower by not having to recreate them.
    • ROI from a usability standpoint is great. Solid product with great functionality that requires low maintenance usually.
    Incentivized
    Read full review
    ScreenShots

    ConvergeHub Screenshots

    Screenshot of ConvergeHub dashboard provides a quick and precise snapshot of the key business metrics, namely – Deals by Expected Close Date; Leads by Source; Lead Acquisition & Deal Acquisition and so on.Screenshot of ConvergeHub calendar  allows users to schedule, reschedule, organize, add and edit the tasks. Users can share the calendar with colleagues for quick collaboration. They can check tasks due dates and get notified about upcoming meetings.Screenshot of Users can frame and run marketing campaigns across four broadcast mediums – Email, Direct Mail, SMS and Social. At the end of every campaign, they can use the cross-channel campaign tracking feature to measure the campaign performance and identify the most profitable channels.Screenshot of ConvergeHub provides Case History
 for every customer stored in the CRM. The case history section includes  important details like - total number of cases, assigned customer support agents, case resolution status and case closure date.Screenshot of ConvergeHub Library module enables users to store, share and manage important files, collaterals, brochures, presentations and case studies for every target, lead, account, contact, deal and customer.Screenshot of ConvergeHub facilitates its users to store all business contacts within one  unified database that is accessible round-the-clock from any internet-enabled device. The contact details section includes information such as  email, phone number, meeting notes, to-do lists and documents. Users can customize the contacts management section and add comments, notes, events and files to the contacts.