What users are saying about
2 Ratings
6 Ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Likelihood to Recommend

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

vCita

It is really good for taking online bookings including the scheduling of repeat appointments. The ability to store documents for particular clients is useful however I feel that the client should have a more secure method of access if you were to put sensitive information on their profile. At the moment the client only needs their email address to get into their profile which is good to allow them to review a history of interaction.With continued improvements and new features added the platform is growing into a CRM tool however I feel it is still not complete and can be used for this purpose but with limitations.
David Cook | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

ConvergeHub
8.3
vCita
7.2
Customer data management / contact management
ConvergeHub
9.0
vCita
7.2
Workflow management
ConvergeHub
9.0
vCita
7.2
Territory management
ConvergeHub
8.0
vCita
Opportunity management
ConvergeHub
9.0
vCita
Integration with email client (e.g., Outlook or Gmail)
ConvergeHub
7.0
vCita
Contract management
ConvergeHub
8.0
vCita
Quote & order management
ConvergeHub
9.0
vCita
Interaction tracking
ConvergeHub
8.0
vCita
Channel / partner relationship management
ConvergeHub
8.0
vCita

Customer Service & Support

ConvergeHub
7.0
vCita
Case management
ConvergeHub
7.0
vCita

Marketing Automation

ConvergeHub
9.0
vCita
8.0
Lead management
ConvergeHub
9.0
vCita
Email marketing
ConvergeHub
9.0
vCita
8.0

CRM Project Management

ConvergeHub
9.0
vCita
7.6
Task management
ConvergeHub
9.0
vCita
Billing and invoicing management
ConvergeHub
9.0
vCita
7.1
Reporting
ConvergeHub
9.0
vCita
8.0

CRM Reporting & Analytics

ConvergeHub
8.0
vCita
Pipeline visualization
ConvergeHub
8.0
vCita
Customizable reports
ConvergeHub
8.0
vCita

Customization

ConvergeHub
7.5
vCita
4.0
Custom fields
ConvergeHub
8.0
vCita
6.9
API for custom integration
ConvergeHub
7.0
vCita
1.0

Platform

ConvergeHub
9.0
vCita
7.2
Mobile access
ConvergeHub
9.0
vCita
7.2

Security

ConvergeHub
9.0
vCita
9.7
Role-based user permissions
ConvergeHub
9.0
vCita
9.7

Pros

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

vCita

  • Very easy implementation of a contact/scheduling widget.
  • Allows for scheduling of appointments with clients. The setup is easy and the allotted times can be changed as needed. Easy for the client to use as well.
  • Managing communication between individual clients is easy as well.
Josh Randall | TrustRadius Reviewer

Cons

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

vCita

  • Syncing with our google calendars has some flaws or is just not clear
  • Messages show unread when they have been read
Denise Deem | TrustRadius Reviewer

Alternatives Considered

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

vCita

I liked vCita a lot more for my home services company mainly because it handled scheduling through the software which was terrific.
Christopher Cater | TrustRadius Reviewer

Return on Investment

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

vCita

  • In the overall, by automating the appointment booking process, vCita saved hours of my time from having to book appointments myself.
  • It's user-friendly so it makes a positive impression on my clients.
MaryLee Trettenero | TrustRadius Reviewer

Screenshots

Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

vCita

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

vCita Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison