What users are saying about
ConvergeHub vs vCita
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 2 reviews and ratings
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.5 out of 100
Based on 14 reviews and ratings
Feature Set Ratings
- ConvergeHub ranks higher in 4 feature sets: Marketing Automation, CRM Project Management, Customization, Platform
- vCita ranks higher in 2 feature sets: Sales Force Automation, Security
Sales Force Automation
8.3
ConvergeHub
83%
8.6
vCita
86%
ConvergeHub ranks higher in 8/9 features
ConvergeHub ranks higher in 8/9 features
Customer data management / contact management
9.0
90%
1 Rating
9.4
94%
5 Ratings
Workflow management
9.0
90%
1 Rating
7.9
79%
4 Ratings
Territory management
8.0
80%
1 Rating
N/A
0 Ratings
Opportunity management
9.0
90%
1 Rating
N/A
0 Ratings
Integration with email client (e.g., Outlook or Gmail)
7.0
70%
1 Rating
N/A
0 Ratings
Contract management
8.0
80%
1 Rating
N/A
0 Ratings
Quote & order management
9.0
90%
1 Rating
N/A
0 Ratings
Interaction tracking
8.0
80%
1 Rating
N/A
0 Ratings
Channel / partner relationship management
8.0
80%
1 Rating
N/A
0 Ratings
Customer Service & Support
7.0
ConvergeHub
70%
vCita
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 1/1 features
ConvergeHub ranks higher in 1/1 features
Case management
7.0
70%
1 Rating
N/A
0 Ratings
Marketing Automation
9.0
ConvergeHub
90%
7.0
vCita
70%
ConvergeHub ranks higher in 2/2 features
ConvergeHub ranks higher in 2/2 features
Lead management
9.0
90%
1 Rating
N/A
0 Ratings
Email marketing
9.0
90%
1 Rating
7.0
70%
3 Ratings
CRM Project Management
9.0
ConvergeHub
90%
8.0
vCita
80%
ConvergeHub ranks higher in 3/3 features
ConvergeHub ranks higher in 3/3 features
Task management
9.0
90%
1 Rating
N/A
0 Ratings
Billing and invoicing management
9.0
90%
1 Rating
8.9
89%
5 Ratings
Reporting
9.0
90%
1 Rating
7.0
70%
3 Ratings
CRM Reporting & Analytics
8.0
ConvergeHub
80%
vCita
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 2/2 features
ConvergeHub ranks higher in 2/2 features
Pipeline visualization
8.0
80%
1 Rating
N/A
0 Ratings
Customizable reports
8.0
80%
1 Rating
N/A
0 Ratings
Customization
7.5
ConvergeHub
75%
6.8
vCita
68%
ConvergeHub ranks higher in 2/2 features
ConvergeHub ranks higher in 2/2 features
Custom fields
8.0
80%
1 Rating
6.7
67%
7 Ratings
API for custom integration
7.0
70%
1 Rating
7.0
70%
2 Ratings
Platform
9.0
ConvergeHub
90%
8.5
vCita
85%
ConvergeHub ranks higher in 1/1 features
ConvergeHub ranks higher in 1/1 features
Mobile access
9.0
90%
1 Rating
8.5
85%
7 Ratings
Security
9.0
ConvergeHub
90%
9.7
vCita
97%
vCita ranks higher in 1/1 features
vCita ranks higher in 1/1 features
Role-based user permissions
9.0
90%
1 Rating
9.7
97%
6 Ratings
Attribute Ratings
- vCita is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.0
ConvergeHub
80%
1 Rating
9.7
vCita
97%
10 Ratings
Usability
ConvergeHub
N/A
0 Ratings
9.5
vCita
95%
4 Ratings
Support Rating
ConvergeHub
N/A
0 Ratings
8.5
vCita
85%
4 Ratings
Likelihood to Recommend
ConvergeHub
It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
vCita
It makes client communication extremely easy - we can message and schedule online appointments. Clients really like those options. We also like the online payment portal. That way clients can pay at their convenience, and we don't end up with credit card information that requires PCI compliance. It also helps with payments. It would also help with invoicing, but unfortunately, there are only 3 linked payment options (Square, Stripe, and PayPal). If you don't use one of those payment processors, you cannot link to billing.
Partner
Barlow & Niffen P.C.Law Practice, 1-10 employees
Pros
ConvergeHub
- The dashboards are really good and feature laden.
- The UI is really intuitive as well as user friendly.
- Automation of simple tasks as well as the marketing process is really easy.
- Above all the pricing takes the cake here.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
vCita
- Great for online appointment bookings.
- Good for taking payments.
- Good for onboarding new clients.
- Integrates with your website.
- Integrates with Facebook Pages.
Owner
Frontier PC TutoringEducation Management, 1-10 employees
Cons
ConvergeHub
- Customer support isn't that great, takes a lot of time to respond.
- Notifications are not on time, i.e. they are delayed and not real time.
- Lack of integration with other applications.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
vCita
- Payment collection: We want to have an option to allow clients to choose the amount they wish to pay.
- Improved ease of use with forms.
Senior Coach
Grace Ministries, Inc. ManassasNon-profit Organization Management, 1-10 employees
Pricing Details
ConvergeHub
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$9 per user - per month
ConvergeHub Editions & Modules
Edition
Lite | $91 |
---|---|
Professional | $291 |
Premium | $591 |
- per user - per month
Additional Pricing Details
—vCita
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$29 per month
vCita Editions & Modules
Edition
Essentials | $291 |
---|---|
Business | $591 |
Platinum | $991 |
- per month
Additional Pricing Details
—Usability
ConvergeHub
No score
No answers yet
No answers on this topic
vCita
vCita 9.5
Based on 4 answers
Overall - easy to use. There are some missing features (like fillable pdf forms), and it also requires using certain credit card processors to link billing (otherwise it doesn't work).
Partner
Barlow & Niffen P.C.Law Practice, 1-10 employees
Support Rating
ConvergeHub
No score
No answers yet
No answers on this topic
vCita
vCita 8.5
Based on 4 answers
I do miss the days when I could easily call up a rep and talk to them about any issues I had with the service. But I still do hear back from the customer service rep during the week within 24 hours.
Chief consultant
UnlockAstrologyAlternative Medicine, 1-10 employees
Alternatives Considered
ConvergeHub
ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
vCita
I liked vCita a lot more for my home services company mainly because it handled scheduling through the software which was terrific.
Training Specialist
ServiceTitanComputer Software, 1-10 employees
Return on Investment
ConvergeHub
- It helps increase the overall productivity by automating daily routine tasks.
- Sales & marketing process becomes easier and more productive.
- Workflow management is easier.
- Overall productivity increases many-fold.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
vCita
- I have no clue
- I'm assuming that we would not have people making appointments with us if we didn't have this service
Marketing and Business Development Manager
Laramie Plains Federal Credit UnionFinancial Services, 11-50 employees