ConvergeHub vs vCita | TrustRadius

Likelihood to Recommend

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

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It is really good for taking online bookings including the scheduling of repeat appointments. The ability to store documents for particular clients is useful however I feel that the client should have a more secure method of access if you were to put sensitive information on their profile. At the moment the client only needs their email address to get into their profile which is good to allow them to review a history of interaction.With continued improvements and new features added the platform is growing into a CRM tool however I feel it is still not complete and can be used for this purpose but with limitations.

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David Cook

Owner

Frontier PC TutoringEducation Management, 1-10 employees

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Feature Rating Comparison

ConvergeHub

vCita

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

ConvergeHub

vCita

Case management

ConvergeHub

vCita

Lead management

Email marketing

ConvergeHub

vCita

Task management

Billing and invoicing management

Reporting

ConvergeHub

vCita

Pipeline visualization

Customizable reports

ConvergeHub

vCita

Custom fields

API for custom integration

ConvergeHub

vCita

Mobile access

ConvergeHub

vCita

Role-based user permissions

Pros

The dashboards are really good and feature laden.
The UI is really intuitive as well as user friendly.
Automation of simple tasks as well as the marketing process is really easy.
Above all the pricing takes the cake here.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

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Very easy implementation of a contact/scheduling widget.
Allows for scheduling of appointments with clients. The setup is easy and the allotted times can be changed as needed. Easy for the client to use as well.
Managing communication between individual clients is easy as well.

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Josh Randall

Co-owner, Operations & Marketing Manager

Mountain Glen RV Park & CampgroundRecreational Facilities and Services, 1-10 employees

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Cons

Customer support isn't that great, takes a lot of time to respond.
Notifications are not on time, i.e. they are delayed and not real time.
Lack of integration with other applications.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

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Syncing with our google calendars has some flaws or is just not clear
Messages show unread when they have been read

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Denise Deem

Marketing and Business Development Manager

Laramie Plains Federal Credit UnionFinancial Services, 11-50 employees

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Alternatives Considered

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

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I liked vCita a lot more for my home services company mainly because it handled scheduling through the software which was terrific.

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Christopher Cater

Training Specialist

ServiceTitanComputer Software, 1-10 employees

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Return on Investment

It helps increase the overall productivity by automating daily routine tasks.
Sales & marketing process becomes easier and more productive.
Workflow management is easier.
Overall productivity increases many-fold.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

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In the overall, by automating the appointment booking process, vCita saved hours of my time from having to book appointments myself.
It's user-friendly so it makes a positive impression on my clients.

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MaryLee Trettenero

Founder and Owner

Boston IntuitiveEntertainment, 1-10 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

ConvergeHub Editions & Modules

Edition

Lite	$9¹
Professional	$29¹
Premium	$59¹

per user - per month

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

vCita Editions & Modules

—

Additional Pricing Details

—

Rating Summary

ConvergeHub

vCita

Likelihood to Recommend

ConvergeHub

vCita

Feature Rating Comparison

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

Case management

Lead management

Email marketing

Task management

Billing and invoicing management

Reporting

Pipeline visualization

Customizable reports

Custom fields

API for custom integration

Mobile access

Role-based user permissions

Pros

ConvergeHub

vCita

Cons

ConvergeHub

vCita

Alternatives Considered

ConvergeHub

vCita

Return on Investment

ConvergeHub

vCita

Screenshots

ConvergeHub

vCita

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

ConvergeHub Editions & Modules

Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

vCita Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison