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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ConvergeHub

    Score8 out of 10
    Small Businesses (1-50 employees)
    ConvergeHub is a converged CRM for SMBs. According to the vendor, this solution can manage all of your sales, marketing, support, and billing needs, with a converged, full-featured, yet extremely easy-to-use CRM that is priced within reach. The vendor’s value proposition is that the features are optimized for small to medium-sized businesses that have the same needs as large corporations–but don’t have massive budgets to integrate or pay for expensive add-ons. All ConvergeHub CRM…

    $9

    per user - per month

    vcita

    Score9 out of 10
    N/AvCita is a marketing-focused CRM for service providers. According to the vendor, the product helps service providers move clients through every stage of the sales cycle: from the first point of contact to closing, upselling and follow-up. vCita is a lightweight CRM with the following features: - Manage appointments, payments, and clients - Access info & respond to clients on the go with a mobile app - Invite clients to…

    $35

    per month

    Pricing
    ConvergeHubvcita
    Editions & Modules
    Lite
    $9
    per user - per month
    Professional
    $29
    per user - per month
    Premium
    $59
    per user - per month
    Essentials
    $35
    per month
    Business
    $65
    per month
    Platinum
    $110
    per month
    Offerings
    Pricing Offerings
    ConvergeHubvcita
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsDiscount available for annual billing.
    More Pricing Information
    Features
    ConvergeHubvcita
    Sales Force Automation
    Comparison of Sales Force Automation features of ConvergeHub and vcita
    Feature
    ConvergeHub
    8.3
    1 Ratings
    6% above category average
    vcita
    8.8
    5 Ratings
    12% above category average
    Customer data management / contact management9.01 Ratings9.55 Ratings
    Workflow management9.01 Ratings8.04 Ratings
    Territory management8.01 Ratings00 Ratings
    Opportunity management9.01 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.01 Ratings00 Ratings
    Contract management8.01 Ratings00 Ratings
    Quote & order management9.01 Ratings00 Ratings
    Interaction tracking8.01 Ratings00 Ratings
    Channel / partner relationship management8.01 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of ConvergeHub and vcita
    Feature
    ConvergeHub
    7.0
    1 Ratings
    10% below category average
    vcita
    -
    Ratings
    Case management7.01 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of ConvergeHub and vcita
    Feature
    ConvergeHub
    9.0
    1 Ratings
    15% above category average
    vcita
    7.0
    3 Ratings
    10% below category average
    Lead management9.01 Ratings00 Ratings
    Email marketing9.01 Ratings7.03 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of ConvergeHub and vcita
    Feature
    ConvergeHub
    9.0
    1 Ratings
    16% above category average
    vcita
    8.0
    5 Ratings
    4% above category average
    Task management9.01 Ratings00 Ratings
    Billing and invoicing management9.01 Ratings9.05 Ratings
    Reporting9.01 Ratings7.03 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of ConvergeHub and vcita
    Feature
    ConvergeHub
    8.0
    1 Ratings
    5% above category average
    vcita
    -
    Ratings
    Pipeline visualization8.01 Ratings00 Ratings
    Customizable reports8.01 Ratings00 Ratings
    Customization
    Comparison of Customization features of ConvergeHub and vcita
    Feature
    ConvergeHub
    7.5
    1 Ratings
    2% below category average
    vcita
    6.8
    7 Ratings
    12% below category average
    Custom fields8.01 Ratings6.67 Ratings
    API for custom integration7.01 Ratings7.02 Ratings
    Platform
    Comparison of Platform features of ConvergeHub and vcita
    Feature
    ConvergeHub
    9.0
    1 Ratings
    17% above category average
    vcita
    8.6
    7 Ratings
    12% above category average
    Mobile access9.01 Ratings8.67 Ratings
    Security
    Comparison of Security features of ConvergeHub and vcita
    Feature
    ConvergeHub
    9.0
    1 Ratings
    7% above category average
    vcita
    9.7
    6 Ratings
    14% above category average
    Role-based user permissions9.01 Ratings9.76 Ratings
    Best Alternatives
    ConvergeHubvcita
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConvergeHubvcita
    Likelihood to Recommend
    8.0
    (1 ratings)
    9.7
    (10 ratings)
    Usability
    -
    (0 ratings)
    9.5
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    8.5
    (4 ratings)
    User Testimonials
    ConvergeHubvcita
    Likelihood to Recommend
    ConvergeHub
    It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
    Incentivized
    Read full review
    WiseStamp
    It makes client communication extremely easy - we can message and schedule online appointments. Clients really like those options. We also like the online payment portal. That way clients can pay at their convenience, and we don't end up with credit card information that requires PCI compliance. It also helps with payments. It would also help with invoicing, but unfortunately, there are only 3 linked payment options (Square, Stripe, and PayPal). If you don't use one of those payment processors, you cannot link to billing.
    Incentivized
    Read full review
    Pros
    ConvergeHub
    • The dashboards are really good and feature laden.
    • The UI is really intuitive as well as user friendly.
    • Automation of simple tasks as well as the marketing process is really easy.
    • Above all the pricing takes the cake here.
    Incentivized
    Read full review
    WiseStamp
    • Great for online appointment bookings.
    • Good for taking payments.
    • Good for onboarding new clients.
    • Integrates with your website.
    • Integrates with Facebook Pages.
    Incentivized
    Read full review
    Cons
    ConvergeHub
    • Customer support isn't that great, takes a lot of time to respond.
    • Notifications are not on time, i.e. they are delayed and not real time.
    • Lack of integration with other applications.
    Incentivized
    Read full review
    WiseStamp
    • Payment collection: We want to have an option to allow clients to choose the amount they wish to pay.
    • Improved ease of use with forms.
    Incentivized
    Read full review
    Usability
    ConvergeHub
    No answers on this topic
    WiseStamp
    Overall - easy to use. There are some missing features (like fillable pdf forms), and it also requires using certain credit card processors to link billing (otherwise it doesn't work).
    Incentivized
    Read full review
    Support Rating
    ConvergeHub
    No answers on this topic
    WiseStamp
    I do miss the days when I could easily call up a rep and talk to them about any issues I had with the service. But I still do hear back from the customer service rep during the week within 24 hours.
    Incentivized
    Read full review
    Alternatives Considered
    ConvergeHub
    ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
    Incentivized
    Read full review
    WiseStamp
    I liked vCita a lot more for my home services company mainly because it handled scheduling through the software which was terrific.
    Incentivized
    Read full review
    Return on Investment
    ConvergeHub
    • It helps increase the overall productivity by automating daily routine tasks.
    • Sales & marketing process becomes easier and more productive.
    • Workflow management is easier.
    • Overall productivity increases many-fold.
    Incentivized
    Read full review
    WiseStamp
    • I have no clue
    • I'm assuming that we would not have people making appointments with us if we didn't have this service
    Incentivized
    Read full review
    ScreenShots

    ConvergeHub Screenshots

    Screenshot of ConvergeHub dashboard provides a quick and precise snapshot of the key business metrics, namely – Deals by Expected Close Date; Leads by Source; Lead Acquisition & Deal Acquisition and so on.Screenshot of ConvergeHub calendar  allows users to schedule, reschedule, organize, add and edit the tasks. Users can share the calendar with colleagues for quick collaboration. They can check tasks due dates and get notified about upcoming meetings.Screenshot of Users can frame and run marketing campaigns across four broadcast mediums – Email, Direct Mail, SMS and Social. At the end of every campaign, they can use the cross-channel campaign tracking feature to measure the campaign performance and identify the most profitable channels.Screenshot of ConvergeHub provides Case History
 for every customer stored in the CRM. The case history section includes  important details like - total number of cases, assigned customer support agents, case resolution status and case closure date.Screenshot of ConvergeHub Library module enables users to store, share and manage important files, collaterals, brochures, presentations and case studies for every target, lead, account, contact, deal and customer.Screenshot of ConvergeHub facilitates its users to store all business contacts within one  unified database that is accessible round-the-clock from any internet-enabled device. The contact details section includes information such as  email, phone number, meeting notes, to-do lists and documents. Users can customize the contacts management section and add comments, notes, events and files to the contacts.

    vcita Screenshots

    Screenshot of vcita's features, that make it a marketing-driven CRM for small businesses